Fran Danner

ad2rr9@r.postjobfree.com

SPRINT / T-MOBILE * Subpoena Specialist - 3/2005 TO PRESENT

As a Subpoena Specialist I am responsible for day-to-day interaction with law enforcement agencies, private attorneys and customers with respect to information requests, receiving service of subpoenas and analyzing them for legal sufficiency, and sending the compliant documentation to the requesting law enforcement agencies or private attorneys in conformity with company policy on subpoena compliance. SKILLS

• I demonstrate strong organizational skills with attention to detail and strong oral and written communications skills.

• I am proficient in T-Mobile business systems and support software used to retrieve phone records, customer information and stored communication.

• I have assisted the Corporate Security project management team in testing subpoena software. Duties include:

** responding to requests for records, communicating with law enforcement, attorneys and customers and participating in special projects as needed.

** responding to requests from law enforcement agencies, private attorneys, and customers to help explain records received for forensic use, using decision-making skills based on knowledge attained.

** proactively find problems as they occur and taking appropriate steps to solve them. TEMPORARY AGENCIES, 10/2003 to 3/2005 assignments included: J.M. NEIL – Sprint (Human Resources, Accounts Payable, Sales, Subpoena Compliance Dept.) BOSSLER-HIX - customer service/ H & R Block outbound call center GRAFTON - legal secretary

ADMINISTRATIVE ASSISTANT / Kingswood – Health Center 4/1995 to 10/2003 Responsibilities included:

* Tracked census changes to generate state-mandated reports and Medicare reports

* Updated resident database and resident medical records.

* Payroll data entry into Kronos software.

* Maintained current files for yearly licensing and inspections PREVIOUS LEGAL SECRETARIAL EXPERIENCE

Temporary positions ( 11/88-1/89, 1/92 - 4/95)

Sanders, Simpson & Fletcher (1/89 -1/92)

Shockley, Reid & Tyson (6/80 - 11/88)

Administrative support experience covered areas such as credit collection, claims for medical malpractice and personal injury, workers' compensation issues and product liability. Responsibilities included database maintenance, drafting routine legal forms, heavy dictation, accounts payable/ receivable, monitoring court dockets and credit collection.

EDUCATION

B.A. degree in Business / Health Care Administration, Avila University