YESENIA GONZALEZ QUIROZ **** N Parkside Ave CHICAGO IL 60623

ad2rr4@r.postjobfree.com

CELL 708-***-****

OBJECTIVE:

Utilized my skills in Customer Service to work with community service agencies. Passionate about working and exceptional ability to work with clients. I am a reliable individual ready to provide support when needed. EDUCATION:

• Farragut Career Academy 2345 S CHRISTIANA AVE CHICAGO IL 60623

• Richard Daley College 7500 S PULASKI RD CHICAGO IL, Math, Reading and English basic courses.

• School of Allied Health Technicians 200 N MICHIGAN AVE. Certified Medical Assistant. Cross Trained as a Medical Assistant and Office Administrator. WORK EXPERIENCE:

Accurate Personnel, LLC (Stampede)

7351 South 78Th Avenue Bridgeview Illinois 60455 (06/15/2023 to Present) Human Resources Assistant

• Listen to call ins.

• Send email to supervisors for call ins

• Manage attendance module

• Add comments in timecards

• Send out a report daily

• Issue out warnings for attendance

• Recommend terminations for attendance

• Identify no calls no shows

• Notify supervisors and HR

• Enter sick days, vacations as needed FMLA.

• Manage documents – issue out, approve, ensure eligibility.

• Manage FMLA log

• Set Calendar reminders for FMLA employees

• Create files for FMLA employees

• LOA Log *

• Act as back up for monitors whenever we need to update

• Extra Pieces Weekly Email

• Assist Employees with Dayforce requests

• Assist Employees with points questions

• Review Doctors Notes

• Make sure they are entered into the system

• Make sure employees have no restrictions

• If employee has restrictions Manger is to be notified before employee comes back

• Bereavement Management

• Approval, review of documents, enter Dayforce and in weekly spreadsheet

• Order Stampede gear new hires (salaried)

• File

• Print out new badges for lost or stolen badges for hires

• Birthday shot outs

• Filing

• Door access for employees

• Assist with training as needed

• Hourly position change form

• Scrub Inc 6033 N Milwaukee Ave, Chicago Il 60646 Ohare Internacional Airport Maintenance Supervisor 773 -631-0400 July 2019 - May 2023 Organize, and report daily duties, to manager. Make schedules for daily shifts, order and organize supplies for monthly services, organize employees to the work areas... deep clean and sanitize areas with special equipment... trained employees at new work areas when needed. supervise a daily shift of 30 or more employees...drive from and to work areas around the Airport field.

• Order Express 5049 W FULLERTON AVE CHICAGO IL 60639 -773-***-**** October 2012 - July 2019. Sales agent, Help with Customer needs, Send Money Wires, Supply Inventory, Process Payments. Answer phone calls, Prepare Taxes and Clean work area daily.

• DCI Beamers. Boost Mobile Retail Store 26th St CHICAGO IL 60623, August 2011-October 2012. Sales Agent, Process Payments, contacted other Customer Service Agencies to help Customer’s needs. Help, resetting phones, Activating phones. Phone Inventory, Sell Phones to Customers. maintain work area clean.

• Picante Telecom 2554 S Pulaski Chicago il 60623. Feb 2010- July 2011. Sales Agent, Customer Service, Process Payments, Contacted Other Customer Service agencies to help with Customer needs. Cell Phone Inventory, clean work area.

• Pizza Nova 3706 W 26th St CHICAGO IL 60623 - July 2008-January 2010, Restaurant Cashier, Cleaned, Organized, and do Inventory. Take Phone call Orders.

• Aliaga Medical Center 2859 S Pulaski Chicago il 60623, September 2005 - July 2008, worked with Pediatrician and Gynecologist, Register Patients, Charge Patients, prepare activity log, Take Vitals, Take Medical history, draw blood, Check Patients out, Give Appointments, Answer phone calls and Stock Rooms.

AREAS OF EXPERTISE:

• Complex problem solving

• Provide Solutions

• Customer targeting

• Customer satisfaction

• Strategic event planning

• Microsoft word processor

• Power point

• Basic computer skills

VOLUNTER:

• El Valor, parent committee 2009/2010 - 2010/ 2011 Coordinated Family events, attend program, Parent meetings.

• Classroom Assistant (help children with story time, follow daily routine)

• Office Assistant, copying computer work and typing parent minutes.

Contact this candidate