WILLIAM J. LAFFIN, PMP

ad2rqp@r.postjobfree.com https://www.linkedin.com/in/williamlaffin 508-***-****

SENIOR PROJECT MANAGER

Proven Management Consulting Technology executive with Big ‘4’ consulting background. PMP Certified with expertise in FinTech and HealthTech. Successfully led large, complex, enterprise-wide projects of high value high impact within delivery timeframes and budget by applying broad business acumen and hands-on technical skills blended with professionalism, soft skills and positive energy. Adept at driving global cross-matrixed teams to achieve common project goals in: Financial Services, Health Care, Pharmaceuticals and Consumer Products.

AI API App Dev Cloud Database Project Management Vendor Mgmt RPA Systems Integration

PROFESSIONAL EXPERIENCE

SDLC PARTNERS, a CitiusTech company, Pittsburgh, PA 2019 – current

Leading Healthcare Technology Consulting firm

Senior Manager / Project Management

Key member of the AHN PMO Strategy team established to provide Project/Program management direction for the national healthcare client, Highmark Health Solutions.

Provided coaching and mentoring to a PMO of 60+ Project Managers to improve project delivery standards.

Ran the entire EPIC portfolio upgrade to Hyperdrive UI, integrating dozens of 3rd party vendor API to EPIC

Managed Hospital environment with IOT Security cybersecurity vulnerability tool install

Delivered multiple projects positively impacting Patient Data, Patient Care, Clinical Comms and Facilities

Drove the PMO Value Metrics Dashboard initiatives and the enhanced Project Closure initiatives.

BANK OF NEW YORK MELLON, Pittsburgh, PA 2010-2019

Global Financial Services company focused on helping clients manage and service their financial assets.

Project Manager / Senior Specialist Business Consultant – VP Global Markets Technology

Led Cost Savings initiatives in the Securities Lending Division resulting in over $675k annual savings.

Directed all aspects of major strategic, multi-year projects including platform migrations of critical business systems scope, objectives, constraints, assumptions, risks. Instrumental in Agile / Scrum Rollout.

Drove cross-matrixed project teams to challenge and prioritize business requirements, functional specifications and operational architecture for work streams within complex Global Markets division.

Application Manager for the Fixed Income Capital Markets area, successfully threading API’s for multiple technologies and business lines via Bloomberg, Inforalgo and other vendor and custom built applications.

NTT DATA COMPANY (formerly Keane Inc), Boston, MA 2001-2010

Global IT company offering broad range of Application, Infrastructure, Business Process Outsourcing Services.

Strategic Staffing Manager / Employee Development (2007-2010)

Revitalized and managed the interim strategic staffing process for the New England region.

Streamlined the supplemental staff placement process from a 5 day turnaround time down to under 30 minutes by implementing a series of operational efficiencies, and automation process improvements.

Initiated employee training and development program to improve employee time management skills and expand employee visibility to career opportunities and career path choices.

Presented the Getting Things Done time management methodology by David Allen to multiple client team audiences and the Project Management/Program Management Community of Practice.

Project Manager / Senior Business Analyst, StateStreet (2007-2009)

Engaged in Wealth Management for StateStreet to integrate and consolidate merging systems and platforms. Deployed in the ETF business line to enhance existing proprietary fund accounting applications.

Managed multiple integration efforts during StateStreet’s merger with IBT to successful on time completion. Efforts included SWIFT transactions, Global Trade processing, Web App consolidation.

Managed all aspects and phases of project life cycle applying components of Agile, RUP and traditional Waterfall methodologies as needed for planning, issue resolution, tracking, execution, communications.

Increased level of collaboration of cross-functional teams and built a reputation as the point person for key functional areas. Key liaison between Developers, Quality Assurance and Business stakeholders.

Enforced adherence to project standards, including crisp communication of status at all levels.

Senior Business Analyst, UBS Investment Bank (2006-2007)

Enhanced the Earnings process for UBS Investment Bank’s Global Portfolio Lending division. Established global UI standards and defined/enforced best practices for the UI component of the custom designed web-based Trading application.

Facilitated client requirements gathering and managed team’s issue resolution, risk mitigation, task completion, key liaison between off-shore development, onsite development and client business users.

Received accolades from onsite and offshore team members for ability to mitigate risk, drive through dissention in an agreeable manner and achieve desirable positive outcomes/results.

Business Analyst, StateStreet (2005-2006)

Lead BA for maintenance release efforts in StateSteet’s Corporate Action division. Managed the relationship with the client business users, client development team, Keane onsite/offshore development team.

Responsible for requirements gathering, definition and communication.

Created Use Cases and Activity Flow diagrams in Visio and MS PowerPoint.

Performed Test Case execution and coordinated Defect Tracking/Resolution.

RELEVANT PRIOR EXPERIENCE

Project Management Institute – Director, Pittsburgh PMI Southpointe (currently held volunteer position)

marchFirst - Manager, Technology Consulting: BlueCross BlueShield, Dial, Heidrick & Struggles

Accenture - Manager, Big ‘4’ Consulting for: Celanese, UPS, Bank of America, American Express

StateStreet Corp - Business Analyst/Developer - Global Securities Lending Division

EDUCATION/ CERTIFICATIONS / AWARDS

Bachelor of Arts Economics - Allegheny College, Meadville, PA

PMP - Project Management Professional - Project Management Institute, Newtown Square, PA

Who’s Who for Executives and Professionals – Emerald, New York, NY

SKILLS PROFILE

App Development Tools:

ClearCase, ClearQuest, TSO/SPF, Poseidon for UML, Oracle Forms, Oracle Reports, BusinessObjects

Application Packages:

Arrow, Bloomberg, Inforalgo, Bondesk, EPIC EHR, MarketAxess, TradeWEB, DealerWeb, EPIC EHR, eSpeed, InTrader, SEI/Trust3000, Global One, Global Plus, DML Securities Lending, Dreamweaver, JDEdwards, Lotus Notes, ComCotec Claims Adjudicator, Triumph Credit Card Transaction Processing, DLB System Clinical Trials manager, Tableau

Databases Tools:

TOAD, MS Query, Sybase, MS Access, MS SQL Server, Oracle, DB2

Desktop Tools:

JIRA, Confluence, PPM, PeopleSoft, Bloomberg, ClearQuest, ClearCase, iGrafx, HP Mercury Quality Center, MindJet MindManager, MS Project, MS Access, MS Word, MS Excel, MS Powerpoint, MS Teams, Visio, Project Workbench, Snag-It, ABC Flowcharter, ACT! Contact Management, Eicon Aviva

Methodologies / Frameworks:

Agile, Scrum, Iterative, RUP, Method/1, Waterfall, Function Point Analysis

Networking:

Bloomberg API, FIX Protocol, SFTP, SWIFT, MQ Messaging, NDM

Secure Transport, FTP, FHIR, HL7

Programming Languages:

HTML, XML, Visual Basic, Access Basic, SQL, PL/SQL, SQL/RPT, UNIX/VI, COBOL, Realia COBOL, PASCAL, UML, JCL, Shell Scripting

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