PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

PATTI TREMBLAY

Franklin, TN 37064

615-***-**** - ad2rop@r.postjobfree.com - WWW: Bold Profile Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Fast Typing Speed - 85 WPM

Meticulous Attention to Detail

Maintains Confidentiality

Professional and Mature

Data Entry

Microsoft Office and Google Software

Proficient

QuickBooks Proficient

Advanced Excel Spreadsheet Functions

Audio Transcription

Alphanumeric Entry

Data Reconciliation

Document Transcription

Time Management Abilities

Multitasking Capabilities

Data Review and Verification for

accuracy

File Management

Office Administration

Invoice Processing

Administrative Support

Customer Service-Oriented

Independent Worker

Adaptability and Flexibility

05/2019 to Current Administrative Assistant & HS Attendance Manager Grace Christian Academy – Franklin, TN

Streamlined office operations by implementing efficient administrative processes and procedures.

Ensured timely completion of projects by effectively managing deadlines and delegating tasks appropriately.

Optimized workflow efficiency by organizing and maintaining an up-to-date filing system for easy access to critical documents.

Boosted overall customer satisfaction with prompt resolution of inquiries and concerns, reflecting positively on the company''s reputation. Provided exceptional support to senior management, handling sensitive information with discretion while maintaining confidentiality at all times. Maintained a professional office environment by ordering supplies, arranging repairs when needed, and ensuring cleanliness standards were met consistently throughout the workplace.

Expedited document processing by creating templates for frequently used forms which saved time during report preparation.

Managed multiple calendars of executive staff, ensuring appointments and deadlines were met without conflicts or missed opportunities. Assisted in the preparation of presentations and reports for senior management, demonstrating attention to detail and accuracy when handling critical data. Managed executive calendars to strategically coordinate meetings and appointments.

Answered multiple console telephone system to direct calls to appropriate personnel.

Used Microsoft Office, RENWEB, Google Office, Final Forms, and Aimsweb and to create presentations, reports and spreadsheets.

Used Microsoft Word and Google Docs to edit and format draft correspondence prepared by staff members.

Organized and updated databases, records and other information resources. Identified opportunities to streamline processes and improve office operations and efficiency.

Created organized filing system to manage department documents. Created reports, presentations and other materials for executive staff. Improved office operations by automating client correspondence, record tracking and data communications.

04/2012 to 04/2019 Admin Asst to Senior, Exec, and Care Team Pastors Grace Chapel – Franklin, TN

Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.

Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

Improved office efficiency by implementing new filing systems and document management processes.

Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

Handled confidential and sensitive information with discretion and tact. Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time. Organized and coordinated conferences and monthly meetings. Processed travel expenses and reimbursements for executive team and senior management group.

Screened calls and emails and responded accordingly to support executive correspondence.

Screened calls and emails and initiated actions to respond or direct messages for managers.

Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Supported business and hospitality needs of corporate partners and staff during meetings and company events.

Transcribed meeting minutes to support sales, business development and senior management teams.

Filed paperwork and organized computer-based information. Updated and maintained confidential databases and records. Worked with senior management to initiate new projects and assist in various processes.

Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president. Handled incoming and outgoing mail, email and faxes. Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Took notes and dictation at meetings.

Screened personal and business calls and directed to appropriate party. Volunteered to help with special projects of varying degrees of complexity. Promoted team productivity by keeping supplies organized and well-stocked. Used QuickBooks to produce monthly invoices, reports, and other deliverables. 04/2009 to 04/2012 Front Office Manager

Grace Christian Academy – Franklin, TN

Continued to work p/t as the school bookkeeper as needed, until f/t bookkeeper was hired.

Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.

Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.

Analyzed performance metrics to identify areas of improvement in front office operations, implementing changes for better efficiency. Improved office efficiency by implementing streamlined administrative processes and procedures.

Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.

Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness. Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.

Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.

Updated reports, managed accounts, and generated reports for company database. Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Developed and implemented improved filing systems for enhanced order and accuracy.

Greeted visitors, employees and clients politely and professionally for excellent reception service.

Streamlined and improved administrative operations by identifying automation opportunities.

Organized and updated databases, records and other information resources. Created organized filing system to manage department documents. Identified opportunities to streamline processes and improve office operations and EDUCATION

efficiency.

Managed supervisor itinerary and appointments and streamlined scheduling procedures.

04/2008 to 04/2009 Executive Assistant

State Of TN, Bureau Of Tenncare – Nashville, TN

Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.

Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.

Handled confidential and sensitive information with discretion and tact. Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time. Organized and coordinated conferences and monthly meetings. Screened calls and emails and responded accordingly to support executive correspondence.

Screened calls and emails and initiated actions to respond or direct messages for managers.

Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Took notes and dictation at meetings.

Handled incoming and outgoing mail, email and faxes. Screened personal and business calls and directed to appropriate party. Promoted team productivity by keeping supplies organized and well-stocked. Volunteered to help with special projects of varying degrees of complexity. Some College: 1981-1982 + 1986-1987: Business-related Courses Rocklin Community College - Rocklin, CA

ADDITIONAL INFORMATION

Relevant Coursework: 10-key, Typing, Introduction to Accounting, and Administrative Assistant-related courses.

05/1981 High School Diploma: ADMINISTRATIVE

Lincoln High School - Lincoln, CA

Honor Roll: Each quarter/4 years

Extracurricular Activities: Softball/Varsity Team, 4 years, and Cheerleader, 3 years Awarded Softball MVP/SR year, and Basketball Princess/SR year Club: 4H

I am looking for remote data entry assignments only please. I believe you will be extremely satisfied with my typing skills, attention to detail, and excellent customer service. I look forward to working with you.

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