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Sales Representative Customer Service

Location:
Middletown, OH
Salary:
$85,000 - $100,00
Posted:
January 14, 2024

Contact this candidate

Resume:

John Chojnacki

Senior Sales Representative

**** **** ***** **.

Monroe, OH 45050

513-***-****

Value Offered:

A career dedicated to progressive leadership in the metals industry.

Proven track record of working within a group and independently.

Specialized skills in problem solving and price objections.

Expert relationship builder, channel developer, negotiator and sales strategist.

Product Knowledge Expertise in Specialty / Carbon Steel products and application.

Work Experience

Sales and Marketing

Franklin Brazing and Metal Treating - Lebanon, OH

February 2022 to July 2023

Franklin Brazing and Metal Treating is a privately held $6 Million value added organization adaptable to the following major markets: Automotive, Agriculture, Aerospace, Appliances and Machine building product.

Direct Reports: 2 Employee’s 2 Inside Sales.

Service Geography: Ohio, Kentucky, Indiana, WVA, Michigan and Pennsylvania.

Responsible for all day to day; Sales, Production and customer service activities.

Develop relationships with Target Market Manufacturing, first and second tier manufacturers - B2B value added opportunities.

Coordinate /Implement product seminars educating our customers on applications & market strategies.

Track and report regional performance through weekly Progress Report Review.

Coordinate Regional Sales Meetings and all training for sales and production.

Accomplishments:

Directly responsible for generating >$2M NB Revenue since my start.

50% overall increase for non-automotive targeted group

Designed Cost Savings Report, Customer Survey and Daily Product, Order/Quote report

Customized Market/Geography customer lists (Hoover/D&B/EZ Mfg.)

Developed Call Efficiency Policy, Target (Process, geography and Product) Pipelines along with

reporting strategy.

Service Steel Inc. - Cincinnati, OH

Branch Manager

August 2019 - November 2021

Direct Reports: 9 Employee’s (4-WHS’/Union – 1 Driver – 3 Inside Sales – 1 Tele-Sales)

Service Geography: Ohio, Kentucky, Indiana, WVA

Responsible for all day to day; Sales, Production and customer service activities.

Develop relationships with Target Market Manufacturing, first and second tier manufacturers, direct end-user and OEM's- Enhancing B2B value added opportunities.

Coordinate /Implement product seminars educating our customers on applications & market strategies.

Track and report regional performance through weekly Progress Report Review

Coordinate Regional Sales Meetings and all training for sales and production.

Accomplishments:

Directly responsible for generating $2M Dollars (a 16.5% increase) since my start.

Created a Tele-Sales department resulting in 2 additional sales people generating north of $1.5M in sales. This represents increases of 50% overall for a targeted group under $1M when I arrived.

Designed Cost Savings Report, Customer Survey and Daily Product, Order/Quote report

Customized Market/Geography customer lists (Hoover/D&B/EZ Mfg.)

Developed Call Efficiency Policy, Target (Process, geography and Product) Pipelines along with reporting strategy.

Benjamin Steel - Springfield, OH

Sales Manager / Business Development Manager

December 2015 – April 2016 / April 2016 – January 2019

Benjamin Steel Company privately held $140 Million full-service carbon steel distributor based in Springfield, OH

Direct Reports: 10 Account Managers – 4 Distribution Centers Service

Geography: - Ohio, Kentucky, Indiana, WVA

Landmark Accomplishments:

Increased New Business Sales Dollars by 5.3%, Margin Dollars by 6.3%; Tons Sold by 11.25% and doubled processing sales since my start. Characteristics

Created a Real-Time Order/Quote sales activity / notification.

Created a Tele-Sales department resulting in 3 additional salespeople generating north of $5M/$

10 months. Prior to the program, this targeted group recorded <$1M the year before.

Alro Steel Corporation

Regional Sales & Marketing Manager

January 2010 – December 2015

Privately held $1.25 Billion full-service steel distributor based in Jackson, MI.

Direct Reports: 15 Account Managers - 6 Distribution Centers

Service Geography: Dayton, OH; Indianapolis, IN; Louisville, KY; Muncie, IN; St. Louis, MO.; Tulsa, OK

Landmark Accomplishments:

Increased Sales Dollars by 9.3%, Margin Dollars by 6.3%, Tons Sold by 10.2% and Sales Lines by 16.4%

Identified 304 New Business translating to 71 New Business Accounts generating $2.65M in sales revenue.

Developed Call Efficiency Policy (Sales Pipeline). Our Average Weekly Customer Contacts increased by 28.5%

Round Ground Metals Incorporated State of the art finishing mill supplying precision ground long bar to major steel service suppliers throughout North and South America

Round Ground Metals

Account Manager / National Sales Manager

2004 – 2007 / 2007 – 2010

Direct Reports: 9 Account Managers – 2 Distribution Centers; 1 Manufacturing Facility (Carol Stream, IL) Service Geography: Continental U.S.A

Landmark Accomplishments:

Pump Shaft sales were nearly doubled ($1.9M/Yr. to $3.66M) over 18 months in 4 targeted states (TX, OK, AR, LA)

Authored a formal sales training program for inside, outside and tele- sales.

This program offers Practical and Logistical experiences in; manufacturing, purchasing and logistics.

In addition to Sales and Marketing

Authored all customer sales/stocking contracts.

80% of all contracts were renewed.

Carpenter Powder Products

Senior Account Manager

September 2002 to January 2004

Thyssen Krupp Specialty - Steels, NA

Senior Sales Engineer

September 2000 to September 2002

Crucible Metals Corporation

Regional Sales / Operations Manager

November 1997 to September 2000

Sales Engineer - Rochester, NY

June 1995 to November 1997

Purchasing Manager

January 1992 to June 1995

Education

Bachelor of Arts in Mass Communications

Xavier University - Cincinnati, OH

Graduated 5/04 GPA 3.71

Skills

•Negotiation

•Procurement

•Customer service

•Stocking

•Strategic Project Execution

•Business & Channel Development

•Sales Team Training & Management

•Complex Negotiations & Sales Cycles

•Territory Startup & Turnaround

•Strategic Partnership Building

•Key Account Management

•Forecasting & Market Analytics

•OEM

•Logistics

•B2B

•Inside sales

•Purchasing

•Sales

•Business development

•Account management

•Marketing management

•Translation

•Leadership

•Sales management

•Marketing

•Punctual



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