PAUL BRICKNER

Carmel, IN***** 513-***-**** ad2rmz@r.postjobfree.com

PROFESSIONAL

SUMMARY

Site Reliability Engineer Senior with dedication to delivering expertise in Incident Management solutions to application tiers and other technical teams in the enterprise. Provide strategic direction to engineering teams to develop and execute value-added technical solutions to refine monitoring and reduce false positives. Creating automated solutions to reduce daily toil for our team and our customers.

SKILLS • Incident Management

• Splunk, AppD, Scom

• Python

• Azure

• Windows Server

• Server/network

configuration

• Application testing

• Client service and support

• Application stacks

• Troubleshooting

• Infrastructure development

• VMware

• Infrastructure buildout

• Citrix

• Linux

WORK HISTORY JANUARY 2020 – PRESENT

Site Reliability Engineer Senior Salesforce Indianapolis, IN Experience:

• Incident Management in a fast paced highly evolving software company with multiple application tiers in running across Windows web servers with backend SQL databases, Linux web and application servers with backend databases running in Oracle, Cassandra, and Exadata systems.

• Monitoring multiple applications and troubleshooting performance issues using Splunk, AppD, Scom, Nagios and other in-house monitoring tools.

• Creating SQL scripts to modify table data, updates and deletes.

• Automating daily toil using Python

• Certifications: Exams passed for Azure: AZ-900, DP-900, AI-900 and AZ-104

SEPTEMBER 2007- JANUARY 2020

Information Technology Engineer The Kroger Co. Cincinnati, Ohio

Experience:

• 20+ years of enterprise level system administration, infrastructure design, HA technologies, performance troubleshooting and resolve.

• 20+ years working experience in the IT support environment. This includes change management, project management, full documentation, process improvement, and supporting application owners and other IT staff. Disaster recovery solutions and testing, day to day management and support of a 5000+ Windows Server environment.

Senior level experience with administration and support of the following technologies:

• VMWare 4.x/5.x/6.x administration, architecture, engineering and design

• Core Windows Server 2008/2012/2016/2019

• Active Directory - User Account/Group/OU Mgmt; AD Replication; AD Trust; Group Policy Mgmt, Forest and domain upgrades

• Windows Clustering technologies specifically SQL server clusters, design, administration and DR

• Windows PowerShell and other scripting experience

• VMware VSphere 6.5 and later

• Security - Windows server hardening; AD Security best practices

• File & Print - DFS; NTFS permissions; Windows Print server

• Hyper-V and converged networks

• Experience in an environment with a high level of focus on disaster recovery and business continuity

• Led and managed Windows 2003 migration to 2008 and 2012, currently leading and managing Windows 2008 migration to 2012, 2016, 2019

Experience with the following technologies or concepts:

• VSAN

• Microsoft Azure administration

• SAN technologies, boot from SAN, HBA configuration

• SQL Server DBA install, configure, Always On, replication, backup

EDUCATION 1991

Associate of Science: Chemical Engineering

University of Cincinnati Blue Ash College, Cincinnati, OH

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