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Service Consultant Director

Location:
Rancho Cucamonga, CA, 91730
Posted:
January 14, 2024

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Resume:

Joe Garza

**** *. ********* ***. #** Ontario, Ca. 91761 562-***-**** E-Mail: joegarza2002@ hotmail.com

Qualifications-

1am seeking a stable income with growth potential in exchange for hard work with the attitude as if was the owner.

have experience in the management of people and products. have been in the automotive industry for 42 years.

also enjoy playing racquetball, making people laugh and my family time.

Work History-

Discount Auto Tire Service. Sep.2015- Dec.2023

GeneralManager- Manage complete shop operations. Responsible for personnel schedules, inventory stock, shop

equipment and maintenance up keeping. Since my arrival, total monthly sales have just about doubled. also have

maintained a solid 5 star Yelp rating!

Moss Bros. Honda Sep./2013- Mar./2015

Service Consultant- Provide repair services for retail customers. Work with insurance companies and extended

warranty companies for repair order claims. Assist customers with their automotive needs, answer phones and make

appointments.

Corona Nissan Sep./20011-Sep./2013

Service Consultant- Provide repair services for retail customers. Work with insurance companies and extended

warranty companies for repair order claims. Assist customers with their automotive needs, answer phones and make

appointments.

Nissan of Redlands Oct. /2008 — Sep. /2011

Service Consultant - Provide repair services for retail customers. Work with insurance companies and extended

warranty companies for repair order claims. Assist customers with their automotive needs, answer phones and make

appointments.

Huntingten Beach Ford Dec. /2006 — Sep. 2008

Parts and Service Director- Responsible for the management of over thirty-five people in three different departments.

Oversee the daily operations of the departments, not limited to but including; scheduling, advertising, training,

motivating and at times hands-on implementation.

Lustin Mitsubishi Aug./2002- Nov. /2006

Parts and Service Director- Responsible for the management of the daily operations of both departments not limited

to but including; cashiering and daily reconciliation, parts ordering, receiving and posting daily and weekly orders.

Assisting with sales to retail and wholesale accounts as needed.

Certificates, Training and Computer Experience-

American Honda & Acura Parts Division, Certified Parts Professional

American Honda Motor Co., California Gold Rush Satisfaction Plus Parts Manager — Gold Award Winner

Reynolds & Reynolds Information Systems

Automated Data Processing (A.D.P.)

Circle of Excellence Nominee for Countywide Education Medal of Honor 2019



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