Lynnette Milton

New Orleans, LA *****

ad2rmg@r.postjobfree.com

+1-504-***-****

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Authorized to work in the US for any employer

Work Experience

Patient Access Representative, Emergency

Children's Hospital - New Orleans, LA

October 2015 to August 2016

• Registered patients, updated demographics, verified insurance, adhered to HIPPA guidelines

• Communicated with physicians and medical providers regarding clinical clarifications to facilitate requests

• Utilized inputs to authenticate and register patients for service delivery

• Obtained and updated patient personal and financial information Medical Administrative Assistant

Kelly Services

December 2013 to October 2015

• Acted as first point of contact for patients, parents, ancillary personnel, and law enforcement; gathered and verified insurance information

• Medical Records Abstractor

• Facilitated smooth office communication, distributing mail and messages, organizing paperwork, and coordinating records transfers

• Supported optimal patient flows by collecting case history, insurance, and personal information prior to appointments.

HEDIS Abstractor

AdvantMed - New Orleans, LA

July 2013 to December 2013

• Remotely retrieved medical records for HEDIS projects in Physicians, Clinics and Hospitals in Louisiana; reviewed medical records to identify appropriate coding based on CMS HCC categories

• Maintained up-to-date system with current personal, financial, and clinical details for each patient

• Completed insurance claim forms or other required paperwork

• Transmitted medical records and correspondence on behalf of patients and practitioners. Education

High School Diploma

Booker T. Washington Senior High School

Skills

• Time management

• HIPAA compliance

• Patient identity verification

• Appointment scheduling

• Microsoft Word

• Task prioritization

• Inbound call management

• Insurance verification

• Patient check-in

• HEDIS

• Medical Records

• ICD-10

• Hospital Experience

• EMR Systems

• Epic

• Quality Assurance

• Medical Billing

• Content Management Systems

Certifications and Licenses

RHIT

Contact this candidate