ALEXANDER

DI CENZO

ad2rl8@r.postjobfree.com 757-***-****

Va Beach, Virginia 23452

PROFESSIONAL OUTLOOK

Experienced Medical Sales Executive with a track record of crafting and executing successful sales strategies. Demonstrates a profound grasp of the B2B healthcare market and stays attuned to industry trends. Adaptable and forward-thinking, excelling in dynamic environments.

Results-oriented Lead Sales Associate in the medical field, showcasing leadership prowess and extensive expertise in SaaS sales. Dedicated to surpassing goals, collaborating effectively with team members, and ensuring swift sales closures. Proficient in employing diverse sales tactics and adept at negotiations within the healthcare sector. Strategically-minded Sales Trainer eager to contribute value to a robust medical sales team. Proven proficiency in designing training programs that enhance new hire retention and drive sales surpassing targets.

SKILLS

Customer Relations

Client Campaigns

Prospecting and Cold Calling

Business Development and Planning

Goals and Performance

Needs Assessment

Sales Strategies Implementation

Customer Presentations

Strategic Selling

Business Service Management

Sales Expertise

Advanced SFDC user

Advanced Google and Microsoft 365

user

EXPERIENCE

08/2021 - Current

Medical Contractor, Trainer, and Uber Driver Self Employed - Va Beah, VA Consulted with customers to assess needs and propose optimal solutions.

Collaborated with clients to define project requirements and deliverables. Trained new team members to apply best coding best practices and proper use of development tools.

Analyzed user feedback to gather input and identify areas required for improvement. Developed and maintained user documentation to establish product understanding. Worked with vendors to customize courseware to accommodate business needs. Sr. Revenue Workflow Specialist Scratchpad - Remote 01/2021 - 09/2023 Spearheaded the acquisition of new business by cultivating direct relationships with leaders, resulting in a substantial increase in NEW LOGO revenue. Demonstrated a commitment to excellence by managing comprehensive onboarding processes and conducting team training sessions, ensuring seamless integration and fostering internal growth.

Fostered deep customer relationships through personalized interactions, consistently exceeding expectations and contributing to overall customer satisfaction Resulting in a 156% growth in new LOGO over prior year.

Proactively monitored project plans and challenges, swiftly identifying and resolving obstacles and customer issues to maintain smooth operations. Leveraged analytical skills to compile research data, delivering compelling professional presentations that highlighted key findings and recommended optimizations for enhanced business performance.

Developed and implemented customer support strategies, resulting in increased customer retention and growth. Regular touch bases focused on introducing new tools that drove widespread adoption and customer satisfaction. Incorporated customer feedback into iterative improvements of customer success plans, ensuring continuous enhancement of service delivery. Upheld positive customer relations by addressing challenges head-on and implementing successful corrective actions, reinforcing the company's commitment to customer satisfaction.

Account Executive Cox - Chesapeake, VA 12/2019 - 01/2022 Qualified leads, built relationships and executed sales strategies to drive new business resulting in 120% growth in the computing cloud market. Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.

Gathered information from clients to secure accounts, verify payments and identify special requirements resulting in decreasing churn by 160% over the prior year. Applied needs-based analysis to assess current satisfaction and the importance of various product features to customers. Partnered with internal teams to develop new technologies and roll out programs.

Executed successful sales strategies to convert leads into customers. Employed proactive and collaborative approaches to strengthen relationships and manage customer needs. Met regularly to increase growth potential. Cross-sold products and services to clients to secure additional business and grow revenue streams.

Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Solved customer challenges by offering relevant products and services. Developed and maintained strong working relationships with professionals within assigned territory.

Group Sales Hornblower - Norfolk, VA 01/2018 - 12/2019 Managed accounts to retain existing relationships and grow share of business. Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Enhanced profitability by developing pipelines utilizing marketing and sales strategies. Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Built relationships with customers and community to establish long-term business growth.

Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Sr. Account Executive - Sales Leader Rayus Radiology - Fairfax, VA 05/2007 - 01/2016 Collaborated seamlessly across headquarters, regional, and national teams in the medical sales domain.

Ensuring a unified message and consistent customer experience. Employed data analysis to enhance sales and performance, surpassing quotas, and elevating profitability through effective sales strategy and meticulous business planning. Held accountability for leading high-performing teams that consistently exceeded quotas, managing an annual portfolio for territories that generated over $14 million in revenue.

Conducted monthly board reviews, presenting strategic insights, P&L collaborations, actionable plans, and achieved outcomes.

Distinguished by seven consecutive years as a top performer, achieving over 120% market growth year over year.

Identified, coached, and promoted high-achieving sales and account management professionals, fostering leadership positions with qualified staff to drive company growth.

Established enduring relationships with customers and the community, contributing to long-term business growth.

Actively engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to boost awareness and revenues. Crafted compelling presentation decks, securing approval for ideas and effectively communicating results. Managed a dynamic team of sales representatives, providing guidance, coaching, and support to ensure continued success. EDUCATION

Johnson & Wales University - Providence, RI

Associate of Applied Science

CERTIFICATIONS

Triple C Instructor - Adult Learning Concepts and Methodology Scratchpad - Advanced User

SFDC - Advanced User

Google Suite and Microsoft Platform - Advanced User Front Email - Customer Experience Management

Intercom

Camtasia Suite - Advanced User

Steven Covey 7 Habits - Certified Instructor

Achieve Global Training Platform - Certified Instructor DiSC Personality Profile - Certified Instructor

Managing and Living in a Changing Environment - Certified Instructor SWOT Facilitator, Project Manager, and Influencer

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