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Supply Chain Program Management

Location:
Redwood City, CA
Salary:
200,000
Posted:
January 14, 2024

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Resume:

MATTHEW STUBBLEFIELD

925-***-**** • ad2rko@r.postjobfree.com • www.linkedin.com/in/matthewstubblefield Education

DREXEL LEBOW COLLEGE OF BUSINESS Philadelphia, PA

Master of Business Administration 2015-2016

• Concentration in Entrepreneurship and Innovation Management SAN JOSE STATE UNIVERSITY San Jose, CA

B.S. Chemical Engineering Minor in Business Administration 2011-2014

• Concentration in Engineering Management

Experience

Apple (TheoremOne) Cupertino, CA

Program Manger 2022-Present

• Collaborated with marketing, communications, engineering, and leadership to ensure demo content expressed the story of the device and content could be controlled for worldwide releases

• Led the development of an in-house application aimed at increasing visibility and performance of demo content. Successfully implemented the application, streamlining the demo app deployment process, reducing the SLA from six weeks to two weeks.

• Mentored and supervised an intern, fostering their professional growth and contributing to their successful completion of assigned tasks and projects.

• Regularly presented to leadership on program strategy, insights, and recommendations for improvement. RINGCENTRAL (CAPSTONE) Belmont, CA

Senior Program Manager 2021-2022

• Oversaw feature development, marketing, execution, tracking, and escalations for accounts migrating from white label to in house product migration of over 150k accounts with over 2.5M users globally

• Created customer segmentation strategy and analyzed customer data regularly to ensure customer readiness

• Managed data for customer segmentation, progress, and issues for day-to-day execution as well as c-suite

• Managed daily scrum meetings to mitigate risks and stay agile with changing priorities

• Successfully migrated customers on target while managing customer escalations to address issues MICROSOFT (BLUEHAWK CONSULTING) Seattle, WA

Business Program Manager (Consultant at Microsoft) 2020

• Subject matter expert on supply chain order management, supply planning, and S&OE

• Managed projects and priorities of international stakeholders in the Americas, Europe, and Asia and led cross- functional teams to develop order management system and process improvements

• Focused on customer centric supply chain projects, working with business sponsors and engineering partners, from project conception and intake, to user acceptance training and hyper care

• Developed the project story, background and ROI for multiple projects by leveraging SAP and SQL databases

• Led business adoption and testing for a feature that reduced the shipments out of spec for customer master packaging by 4%, decreasing back order cancelations and customer refusals for over 20k units per year WALMART ECOMMERCE San Bruno, CA

Supply Chain Operations Manager 2018-2019

• Responsible for the analytics and reporting for all inventory exits and cost analysis of inventory movement

• Led a major database improvement initiative to create a single source of truth

• Owned the strategic liquidation budget and inventory reduction process for all of walmart.com ($22Bn revenue)

• Drove process optimization initiatives to improve service standards for both internal and external stakeholders

• Led building closures to consolidate inventory and reduce cost paid to 3rd party owned buildings

• Built relationships between accounting, finance, and supply chain teams to improve billing practices

• Created scalable process for reporting data discrepancies and follow up to ensure data integrity Supply Chain Operations Analyst 2017-2018

• Drove operational and strategic inventory reduction for the entire ecommerce business

• Created operational process improvements throughout the entire inventory exit process, including end-to-end tracking of exits, creation of KPIs, and increased visibility to leadership through dashboards

• Managed a team of 4 to run the operations and strategy of supply chain exits

• Ran biweekly meetings to track team progress and provide support through roadblocks

• Supported building ramp up and closures, creating inventory movement priorities to and from buildings

• Worked closely with supply chain innovation team to develop requirements and build new products

• Executed multiple inventory position movements through inventory transfers and liquidations over $10M Supply Chain MBA Intern 2016

• Streamlined an omnichannel inventory process across functions, increasing fill rates from 69% to 94% by developing user requirements, performing user interviews, and optimizing software capabilities

• Created a transparent, centralized process that reduced average inventory transfer time from 2 months to 5 days

• Worked cross functionally to find the needs of all stakeholders and provided a solution using Quick Base to manage inventory transfer requests and progress tracking

TE CONNECTIVITY Menlo Park, CA

Engineer Support 2014

• Supported engineering team while maintaining a relationship with product management, marketing, and QA

• Ensured that the e-catalog of products had accurate and relevant data for both technical and non-technical users and buyers, and expanded the products in the e-catalog from 40% to 90% based on item sales

• Worked on multiple projects using six sigma and statistical analysis to determine effectiveness of process changes

• Supported initiatives to improve local process, provided process training for new sites, and understand quality differences between different sites domestically and internationally Engineering Intern 2013

• Created new procedure and training documents to upload and maintain e-catalog

• Created standard operating procedures for managing catalog data and standards for item descriptions

• Supported the QA engineering team with projects to gain product specific insights CRITERION CATALYST Bay Point, CA

Laboratory Technician 2009-2012

• Analyzed production line samples to ensure product specifications were met

• Created reports for daily engineering meeting and for customers detailing product specifications

• Gave training on testing procedures and various technical instruments such as XRF analysis of metals Additional information

• Technical skills: Agile practices, Lean practices, Blockchain, Alteryx, Tableau, SQL, SAP

• Community involvement: Out and Equal Executive Forum - Young Professionals, Vice President of Finance and Corporate Relations - Latino Business Student Association, Volunteer - San Francisco AIDS Foundation

• Other interests include traveling, wine collecting, board games



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