Claudia Shaw

330-***-**** ad2rkd@r.postjobfree.com Akron, OH 44320

SUMMARY

An organized and knowledgeable multi-tasking professional with a wide variety of and skills and experiences related to administrative/project management. Working knowledge of Microsoft Office Google Suite, SAP, Concur and many more. Offering keen attention to detail and strong decision making skills. Self-motivated work ethic with ability to work well independently while remaining flexible. Willing to learn additional industry-specific skills to better support staff and leadership.

SKILLS

● Process Development/Improvement

● Event Planning

● Schedule Management

● Data Entry/Analysis

● Conflict Resolution

● Social Media Knowledge

● Ability to navigate and thrive in ambiguity

● Administrative Management

● Outstanding verbal and written

communication

● Ability to stay calm and poised under

pressure

EXPERIENCE

Wedding Event Coordinator, The Tangiers, August 2023-Current Akron, OH

● Collaborated with brides, grooms, and families to plan weddings according to their wishes.

● Coordinated with venue staff to arrange seating and decorations.

● Supervised setup and breakdown of event equipment onsite.

● Oversaw catering services during events to ensure high-quality food presentation.

● Assisted with designing a theme for each event based on client needs and preferences.

● Recommended various styles of décor elements such as table linens, centerpieces, lighting fixtures.

Project Mgmt. Specialist, FirstEnergy, April 2021-Current Akron, OH

● Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.

● Managed multiple projects with competing deadlines simultaneously.

● Assisted in the development of test plans, strategies, and procedures.

● Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout project lifecycle.

● Performed quality assurance tests on new products prior to release.

● Identified areas for improvement in existing applications.

● Developed and maintained automated test scripts for regression testing.

● Executed manual tests on multiple web browsers, platforms, and devices.

● Conducted compatibility tests between various systems and applications. Executive Assistant, First Energy Corp., April 2018-April 2021 Akron, OH

● Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.

● Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.

● Assisted in developing policies and procedures pertaining to office administration matters.

● Host/plan meetings or events for multiple workgroups

● Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.

● Maintained company confidence and protected business operations by keeping sensitive information confidential.

Adv. Distribution Tech/ Dist. Tech I, The Illuminating Co. (a FirstEnergy Company), January 2014-July 2015

Cleveland, OH

Customer Care Rep., FirstEnergy Corp., June 2011-January 2014 Akron, OH

Banker, US Bank, July 2010-June 2011

Canton, OH

Sales Support & Project Manager/Product Operations, AT&T, March 2002-February 2009 Brecksville, OH

EDUCATION AND TRAINING

B.A. Business Admin.

Baker College, Flint MI January 2012

REFERENCES

Available on Request

CERTIFICATIONS

● Notary Public

Contact this candidate