Corey Greer

ad2rk9@r.postjobfree.com

Memphis, TN • 815-***-****

Resourceful, growth-focused, and people-oriented professional with Master's Degree in Business Administration; poised to excel in challenging HR manager roles to leverage professional knowledge and business acumen in increasing organizational effectiveness.

Areas of Expertise

•HR Operations Management

•Strategic Planning & Execution

•Team Leadership & Development

•Recruitment & Onboarding

•Opportunities Identification

•Customer Satisfaction & Services

•Sales & Marketing Techniques

•Relationship & Rapport Building

•Performance Analysis

•Conflicts Resolution

•Queries Management

•Robust Strategy Formulation

•Procedural Compliance

•Employee Engagement & Retention

•Workforce Management

Career Experience

Human Resources Project Coordinator, Compensation/Benefits Consultant CTD Staffing/City of Memphis, Memphis, TN 2022-Current

Serves as a liaison and resource by performing research, analyzing information, providing documentation, and preparing reports. Develops and delivers progress reports, proposals, requirements, and presentations for on-going projects. Performs salary reviews to maintain pay equity and maintain an effective classification system as directed including maintaining a master listing of all classifications. Facilitates and serves as subject matter expert on related HR systems including HR self-service, position control, and position requisitions. Reviews and makes recommendations for the FLSA status of positions or if a job evaluation is warranted. Research issues relating to personnel requests by communicating with division liaisons and management. Reviews and recommends action on standard personnel transactions in accordance with HR Policy and service center procedures. Performs functions and tasks relating to the enrollment and orientation of employees/retirees into the City of Memphis benefits programs including, but not limited to, health, life, dental, vision, flexible spending account (FSA), short term and long-term disability insurance. Performs a wide range of complex personnel technical support functions that require attention to detail and the ability to focus on multiple tasks within stringent timelines. Processes, enters, and maintains new and current employees/retiree's enrollment information related to qualified life events (QLEs) in the personnel and payroll systems including updating benefit deductions. Interacts and communicates in a professional manner with management, staff, employees/retirees, vendors and providers. Mails and forwards appropriate documentation and forms to employees/retirees and/or insurance companies to complete the enrollment or change process. Scans and maintains all documents sent and received into employee/retiree's computer files and indexes through data imaging as directed. Assists in the coordination of various health and wellness programs including open enrollment.

Collaborated with project stakeholders within Human Resources (HR) as well as other areas of the City to define project scope, goals, and deliverables in addressing business needs.

Researched best practices and strategies to develop programs to enhance HR efforts.

Established project work plan and calendar or schedule and monitors, evaluates, and documents progress.

Tracked and reported on data analysis, preparation of communications, and assisting in drafting project guidelines. Ensures project deliverables are completed in a timely matter.

Assistant Store Leader/Human Resources Manager, Kroger, Southaven, MS 2018 – 2021

Provided robust assistance to store leader with the management of end-to-end store operations, including continuous development of store associates to achieve forecasted sales and profit outcomes. Cultivated and fostered strong relationships with local communities and organizations to increase the store's effectiveness and optimize business growth.

Represented the company's core values and mission of respect, honesty, integrity, safety, diversity, and inclusion by effectively leveraging strategies and procedures to deal with customers and increase satisfaction.

Exceeded customer satisfaction and expectations by managing store operations, providing ease for shopping, and maximizing variety, freshness, cleanliness, regulatory compliances, and food safety.

Expanded business by meticulously identifying potential opportunities, formulating effective strategies, and implementing relevant action plans to secure new business prospects.

Responded to inquiries related to employee separations and assists with exit interviews as necessary.

Assisted with preparation and auditing of the performance review process.

Support the closing of the books with detailed review of key financial line details, including sales, shrink, controllable expenses, administrative and other income expenses.

Assist with maintenance of all key financial reporting for store and maintains control environment that supports complete/accurate financial reporting. Reviews local checks and local payables requests and reconciliation.

Monitors store budgets against actual performance monthly and projects financial trends.

Human Resources Assistant/Floor Supervisor/Accounting Clerk, Kroger, Columbus, MS 2017 – 2018

Increased brand's effectiveness and repute by warmly greeting and welcoming customers. Assisted clients regarding self-checkout to complete transactions without staff interventions. Executed monetary transactions in substitute for purchased goods, including gas and food items.

Leveraged suggested techniques and sales/marketing skills in effectively dealing with customers and selling the company's products/services.

Delivered proactive and efficient performance in processing returns and timely responding to queries related to merchandise, store policies, and ongoing promotions.

Overachieved Shelf Check Out (SCO) by 75% through implementing appropriate procedures and maximizing customer satisfaction.

Record and reconcile cash/non-cash shortages daily while understanding and adhering to the company's limits on cash shortages and/or overages and working honestly and effectively to control loss.

Audit tills and handle vendor coupons, checks, and money orders daily; assist in maintaining the weekly over/short report.

Preparing budgeting, forecasting, and reporting numbers and submits end journal entries.

Store Manager, Spiller Furniture, West Point, MS 2014 – 2017

Enhanced customer satisfaction and experience by delivering top-notch services and warmly greeting customers. Liaised with clients to determine requirements and desires by listening and responding to inquiries and concerns. Developed and maintained an appealing and attractive sales floor appearance and directed customers to merchandise.

Boosted in-store sales and improved promotions by incorporating and integrating cross-sell techniques of products into existing procedures.

Introduced new promotions and product schemes to customers by utilizing superior and comprehensive product knowledge.

Prepares account reconciliation, review period end financial statements and research variances.

Assist the site in budgeting, financial analysis, and cost control. Recommends changes to budget request to conform store budgets to prescribed guidelines and implement cost saving measure.

Education

Master of Science, Major: Business Administration/Finance & Accounting

Jackson State University, Jackson, MS, GPA: 3.8, 2021

Bachelor of Science, Major: Business Administration

Stillman College, Tuscaloosa, AL, GPA: 3.9, 2019

Awards & Achievements

Kroger Manager Training Program – Graduated in 2nd Place for overall performance

Dean's List Scholar (Fall 2018) (Spring 2018) (Fall 2019) (Fall 2021) (Spring 2021)

Alpha Kappa Alpha Sorority Incorporated

Technical Proficiencies

MS Office Suite (Word, Excel, PowerPoint) Oracle

Contact this candidate