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Customer Service Business Development

Location:
El Paso, TX
Salary:
80,000
Posted:
January 14, 2024

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Resume:

PROFESSIONAL SUMMARY

Ability to establish strong customer relationships and effectively

identify customer needs. Proven track record of meeting and exceeding sales objectives. Results-driven professional with years of experience in sales, customer service, and business development. Proven track record of consistently meeting and exceeding sales goals, with an ability to develop and maintain successful relationships with clients. Skilled in data analysis, forecasting, and problem-solving to optimize customer service, increase sales, and identify new business opportunities. Highly motivated self-starter, with a passion for providing exceptional customer service and achieving success. Dynamic candidate experienced in sales and customer service. Proven track record of exceeding sales goals and developing strong customer relationships. Skilled in creating and executing successful sales strategies to drive revenue growth. Highly organized and detail-oriented with a passion for helping clients find solutions. Experienced in developing sales strategies and achieving revenue goals. Possesses the ability to build customer relationships, identify customer needs, and deliver solutions. Exceptional communication, organizational, and problem- solving skills. Highly motivated sales professional with an extensive background in B2B sales. Developed a successful track record of creating and executing sales plans to meet and exceed company revenue goals. Adept at building relationships with customers, identifying their needs, and delivering solutions. EXPERIENCE

Business Consultant

March 2018 - Present LL Roberts Group, El Paso, TX Communicated product features, advantages, and benefits to customers

Analyzed customer needs and interests, determining appropriate products.

CONTACT

915- 241-8234

ad2rjx@r.postjobfree.com

El Paso, TX 79912

SKILLS

• Sales and Marketing

• Product and Service Knowledge

• Contract Negotiation and Closing

• Tactics

• Project Management

• Account Reconciliation

• Sales Proposal Creation

• Lead Generation

• Lead Prospecting

LANGUAGES

Spanish

Conversational

RICHARD J. HOWARD

BUSINESS CONSULTANT

Senior District Manager

August 1998 - February 2018 ADP, El Paso, TX

Intern

January 1998 - August 1998 ADP, El Paso, TX

Advised clients on the implementation of new business processes and systems.

Analyzed problematic areas to provide recommendations and solutions.

Managed client relationships by addressing inquiries and resolving issues in a timely manner.

Worked with owners and leaders to rebrand and streamline operations.

Advised clients on effective methods to achieve their desired goals while ensuring compliance with applicable regulations.

Developed and implemented strategies to increase customer satisfaction and loyalty, resulting in improved sales performance.

Led weekly meetings with all district managers to review progress towards goals and address any issues or concerns.

Conducted regular market research to assess customer needs and preferences, developing new product offerings accordingly.

Analyzed sales trends to identify opportunities for growth, implementing targeted marketing campaigns accordingly.

Recruited talented staff members from diverse backgrounds who could contribute fresh ideas to the organization's success.

Consulted with businesses to design and streamline processes within organization.

Led and directed team members on effective methods, operations and procedures

Addressed and resolved client or customer inquiries to foster superior standards of service.

Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.

Scheduled appointments with prospective customers to discuss purchase options

Communicated product features, advantages, and benefits to customers

Analyzed customer needs and interests, determining appropriate products

Scheduled appointments with prospective customers to discuss purchase options

Communicated product features, advantages, and benefits to customers

Analyzed customer needs and interests, determining appropriate products

Scheduled appointments with prospective customers to discuss purchase options.

Gained experience, exposure, and knowledge of career-specific procedures and systems.

Developed strong organizational and time management skills by completing multiple tasks simultaneously.

EDUCATION

BBA - Bachelor of Business Administration in Marketing May 1998

UTEP - University of Texas at El Paso, El Paso, TX



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