Email: ad2rjq@r.postjobfree.com

Cell: +669********

Add: MBK Center

Bangkok,Thailand

CHAUDHRY IFTIKHAR NABI

(Manager Hotel & Restaurant)

Summary

Enthusiastic and customer-

focused hospitality professional

with 12 years of experience in

front desk operations, seeking a

challenging position as a Hotel

Front Desk Receptionist at a

reputable hotel in Canada.

Proven track record of delivering

exceptional guest service and

efficiently managing day-to-day

front desk tasks.

EDUCATION

UNIVERSITY OF THE

PUNJAB, Lahore.

Pakistan

Bachelor Of Commerce (with

accounts, business management,

commerce and marketing subjects)

NATIONALITY: PAKISTANI

SOFTWARE

Performer with extensive

software proficiency covering a

vide variety of applications, e.g.

Ms Office, Excel etc.

LANGUAGES

ENGLISH

URDU

HINDI

ARABIC

PUNJABI

DRIVING LICENSE. CAR / 4 WHEAL

ISSUED BY THAILAND GOVERNMENT,

AS WELL AS I HAVE INTERNATINOAL

DRIVING LICENS

EXPERIENCE

11/2022 TO date

MANAGER at Mr. Shawarma Restaurant and Al-Amir Hotel. Bangkok, Thailand.

Greet and assist guests in a friendly and professional manner, ensuring a positive first impression.

Handle check-ins, check-outs, and reservations.

Manage phone inquiries, direct calls to the appropriate department, and provide information about hotel services.

Resolve guest issues and concerns promptly, ensuring a high level of guest satisfaction.

Collaborate with housekeeping and maintenance teams to coordinate guest requests and room availability.

Maintain accurate records of room availability and guest accounts.

Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices.

Maintain high standards in cleanliness, sanitation, and food standards in a high volume restaurant

11/2012 TO 06/2021

MANAGER at New Aljazeera Hotel and Restaurant. Bangkok, Thailand.

Greet and check in the customers at front desk

Maintain daily hotel and restaurant account

Take the confirm reservation by phone or mail

Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices.

Coordinate arrangements for group customer and restaurant staff,

Maintained 95% customer satisfaction rating by covering categories such as friendliness, efficiency helpfulness and knowledge ability 01/2004 TO 10/2012

BUSINESS DEVELOPMENT MANAGER at ARSAL GROUP OF COMPANIES,

(a multinational company with multi business). H/O Pakistan.

follow up the business at abroad in different countries

Monitor & analyze market trends.

Monitoring the orders, production, arrival and export,

increased the export sale of the company by 39%. HIGHLIGHTS

Leadership of Front Desk, customer service

Outstanding ability to identify problems and design resolution

I am good in negotiations, planning and development, relationship and operation.

Manage business relationships, maintenance of the physical asset, and overseeing the financial operational performance of the property to make sure that it prospers

Manage Daily sales/purchase accounts

I am not afraid of responsibilities and I carry out diverse missions.

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