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Customer Service Assistant Manager

Location:
Sebring, FL
Posted:
January 14, 2024

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Resume:

Kathy Rose

Sebring, FL

ad2ric@r.postjobfree.com

+1-863-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Walmart - Avon Park, FL

February 2009 to March 2023

I led a team of approximately 50 associates per day I was over accounting office, service desk, maintenance, all cashiers throughout store. I delegated tasks and followed up. I did scheduling, coachings when needed, I was in charge of all compliance upfront. I led my team with consistency, fairness and integrity. I had metrics to follow and had to make sure we met them each week and have conversations with the ones that wasn’t doing their part

Education

High school or equivalent

Skills

• Interviewing (10+ years)

• Employee orientation

• Customer service (10+ years)

• Recruiting

• Team management (10+ years)

• Management

• Event Planning

Assessments

Management & leadership skills: Impact & influence — Proficient April 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Protecting patient privacy — Proficient

April 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Sales skills — Proficient

March 2023

Influencing and negotiating with customers

Full results: Proficient

Customer service — Completed

April 2023

Identifying and resolving common customer issues

Full results: Completed

Customer focus & orientation — Proficient

March 2023

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate