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Travel Consultant Customer Loyalty

Location:
Comuna 3, C1215, Argentina
Posted:
January 14, 2024

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Resume:

I am Carolina Stenborg

I have more than ** years’ experience of working at hospitality, service, and tourism industry. Currently I am still working for the tourism industry, in spite the difficult times due to Corona Virus, In the meantime I am moving forward with new mini projects and trying to develop myself in other subjects.

My strengths are perseverance, constancy, customer loyalty tracking, negotiation, conflict resolution, and responsibility at work.

My professional qualifications and skills appear to be well suited to your company's requirements not only at Tourism Industry,

Even under pressure I can maintain high standards. And thus I would have the opportunity to combine my interests with this placement. My current position as an international travel consultant connected all over the world, not only with customers, but also with suppliers, handling situations with every sort of idiosyncrasies, has provided me with the opportunity to work in a high-pressure, team environment, where it is essential nowadays.

I believe I possess the right combination of service customer, professional advice, excellent communication skills, capable to resolve critical situations, work under pressure, overly self- perfectionist, with a plus of logical thinking, analytical skills, good interpersonal skills, and negotiation and presentation expertise.

I am highly motivated and look forward to the varied work which a position in your company would offer me.

I see new tasks as a welcome challenge, which I look forward to. I would welcome the opportunity to discuss further details of the position with you personally. I look forward to hearing from you.

Best regards

CAROLINA STENBORG

Nombre CAROLINA

Apellidos STENBORG

ad2rhx@r.postjobfree.com

AV Cnel DIAZ 1405 3 E -1425-

BUENOS AIRES ARGENTINA

Móvil 54 9-11-501*****

17 NOVIEMBRE 1965

References: ELIDA SIGNORIO ad2rhx@r.postjobfree.com 54 9-11-534*-**** Sra ELSA PETERSEN Travelmark,Tel 4327-3377

Referencia Clara Minte 5218-1501/02.

Education

Secondary education

Nuestra Sra de la Misericordia de Flores

University Degree in Tourism Area . 1989

UNIVERSIDAD DEL SALVADOR BUENOS AIRES ARGENTINA

Ministry of Tourism of the Nation

Courses

Tourist Marketing 1988. Mr. Abella .

Planning Architect 1992 ARQ Boullon .

Protocol and Chinese ceremonial: Universidad del Salvador. Centre of Oriental Studies . April 2006 .

Computing

1998 SABRE reservation system. Currently in use.

Internet operator graphical environment under Windows, Spreadsheet calculations, Excel, Word Ticketing : Aerolíneas Argentinas May 2003 .

Training in various locations . 2007-2014

Languages

English Culture Association Suipacha 1333

Swedish Cultural Association in Argentina Azopardo - basic knowledge of Swedish. Professor Elsa Lareu

Experience

GWG VIAJES SRL Operations department. Reservations. Clients and Purchse. General manager, Exotic destinations. Aug 2016 and currently working. CENTRO DE PATRONES Y OFICIALES FLUVIALES, DE PESCA Y CABOTAJE MARITIMO. http://patronesdecabotaje.org.ar/ Tourism Department Management Jan /April 2016 . Claraminte Travel: http://www.claramintetravel.com Incoming Tour Operator. Operations . Since March 2015/ Jan 2016

Reference > CLARA MINTE. HERNAN ROSALES .

Travel Mark Tour . http://www.travelmark.tur.ar/August 2014. Travel and Tourism Company . New markets research for Argentina product. Sales and operations. REFERENCE> ELSA PETERSEN

Ramallo Club: Gastronomy Officer branch. Sales, stock control, inventory.March 2014./July 2014

Flypass Tour operator : www.flypass.com.ar Travel and Tourism Company . Outbound tourism department . Sales and operations. November 2007/2013 - Tasks : Organization, sale of tourism services

- Forfait tourist packages .

- Domestic and international air tickets.

- National and international tour packages, and holiday destinations .

- FOLLOW UP. operative process, and administrative . suppliers payment . Vstour system .

-Corporate clients.

Strategic Ventures Int : https://www.svintl.com/es/ Since Sep 2005 / October 2007 . American Marketing consulting and strategic business development . Assistant general direction

. China commercial relationship and representation of foreign companies. Market studies and research groups (eg Real Estate, construction market, fishing in Argentina, etc. ) .Travel Organization schedule of the company. Corporate accounts .Opening new accounts. Munayqui Viajes Tour Operator April 2004/January 2005. Inbound tour operator . New markets development . Argentina product. Marketing policies settlement. Foreign sales and foreign operation management .Tourism service providers . Corporate accounts. Travel Net Corporation June 2002/March 2004 : Opening of a new inbound tourism company. Opening new markets abroad, head of the international department. Development of tourism programs. Sales and operations. Corporate clients management . Dallaventour Tour Operator OWNER, General Manager, Director, Holder - 1992 to October 2001 - . Administration, sales, trading services,supervision, management control. Attention to foreign and domestic tourism. Documentation and travel requirements control. Wholesalers Tour Operators :

Kien 1990 . Sales and attention to the public -

Hilltours 1991-1992 Operations and sales.

CLUB HOTEL CATEDRAL

Timeshare Properties sales CASAPUEBLO CARLOS PAEZ VILARO URUGUAY and CLUB HOTEL CATEDRAL BARILOCHE ARGENTINA

1990 -1991 . Hostess.

Ministry of Tourism :

Tourist Information Centre Metropolitan Airport and Ezeiza Airport . From 1988 to 1990 . Participation in the International Tourism Fair - . Gothenburg, Sweden .



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