Stefeni Warner

ad2rhp@r.postjobfree.com * C: 360-***-**** * www.StefeniWarner.com

PROFESSIONAL EXPERIENCE:

Stefeni Warner, Owner/CEO, 2018 to present

As a contracted professional organizer & home stager, worked one-on-one, with diverse clientele in their homes toward a variety of organizational goals. Sessions include purging or de-cluttering belongings, preparing clients for moves, unpacking clients in their new homes and assisting in creating systems for variety of living spaces. Specific projects include organizing entire house, garage, kitchen, closets plus arranging furniture and home décor, staging, organizing, and packing for new home or office relocation. Source furniture, storage items and design elements. Liaison between clientele assisting in tasks such as: shopping, cleaning, relocation services, projects, and moving management. Cultivate and build a comfortable, trusting excellent long-term relationship with clients by maintaining ongoing communication. Consult with clientele about how to create and maintain a healthy and happy environment.

Marriott International, Business Development Manager, 2018-2021

As an Account Manager with National Group Sales allows me to represent all Marriott brands worldwide. Working in cooperation with other sales channels including Group & Global Sales teams, Hotels, Area Sales, and Market Sales. As Account Manager my role is primarily responsible for partnering with the Global Sales Team to assist with handling Group Programs for Marriott's top Corporate and National accounts. Also partnering with our Global Sales Intermediary team handling 10- 300 peak room nights, providing balanced account coverage and greater portfolio expertise for the smaller meetings of large group intermediaries. Plus, nationally provide service for some of our corporate customers who may not have Canadian representation. Utilizing SFA/CI-TY to manage pipeline along with using tools such as Skype, Cvent, Avaya & Teams. Base plus quarterly bonus

Being part of the Task Force team, I've been contracted to provide sales support on varies levels. For example, The Napa Valley Marriott and Singer Island Marriott Resort are two properties I managed incoming leads, generated quotes, reviewed contracts, and many other responsibilities to assist each property.

The Ritz-Carlton, Luxury Sales Agent, 2017-2018

Processed all requests, changes, and cancellations received by phone or e-mail. Identified guest needs and determined appropriate destination, rate & room type. Explained guarantee, special rate, and cancellation policies to callers. Accommodated and documented special requests. Answered questions about property facilities/services and room accommodations. Followed sales techniques to maximize revenue. Followed proper escalation procedures when addressing guest concerns.

Novum Homes, Project Manager/Interior Design Consultant, 2016-2017 Contacted vendors to determine status of orders and identify any discrepancies with quantity and quality on multiple projects. Reviewed and negotiated with vendors regarding product & service rates within budgetary limitations and scope of authority, including the availability and delivery schedule. Created new systems plus updated established procedures. Coordinated with Construction Manager on project files and records. Assisted with the resolution of project demands. Addressed client calls and emails. Coordinated and synchronized all operations for the procurement and expediting of construction projects. Provided administrative support on contracts, PO's, licensing, insurance etc. and worked closely with the team. Obtained permits for construction and recorded any updates for all permits. Met with clients to review the process & provided a binder of decorative finishes that I created to guide them step by step through the building process. Maintained effective relationships and partnerships with customers, management, and field staff. Tracked and prepared project cost reports. Identified, monitored, and addressed problem areas and worked to eliminate customer & quality control issues and complaints. Base plus bonuses

Cooper Mountain Spruce, Business Development Manager, 2010-2016 Effectively sold services persuasively, persistently, and confidently to key client decision makers. Attended industry functions, such as association events, local civic functions, and conferences. Developed new business through targeting residential builders and commercial developers through trade shows and conferences. Presented and consulted with senior level management on business trends with a view to develop new or improved services. Sourced data of prospective customers for use as sales leads, based on information from newspapers, business directories, the Internet, and other sources. Cold calling, negotiated contracts, closed deals, and build healthy relationships with the company's clients. Forecasted sales opportunities with a pipeline report. Maintained relationships with clients by providing support, information, and guidance. Identify service improvements by remaining current on industry trends, market activities, and competitors. Maintains quality service by establishing and enforcing organization standards. Base plus commission

Accents by Warner, CEO/Founder, 2006-2010

Home-based business funded and managed all aspects of importing furniture to stage homes to enhance the sale of homes. Targeted markets: realtors, new home construction and personal homeowners. Traveled abroad to attend international expos, hand selected, purchased & shipped goods to the US. Ensured smooth office operations by developing efficient systems and processes.

EDUCATION: BS, Business Management, Oregon State University, Corvallis, OR