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Customer Service Sales Ambassador

Location:
Chicago, IL
Posted:
January 14, 2024

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Resume:

ANICA

JASPER

A

J CHICAGO, IL *****,

804-***-****

ad2rgv@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a successful Sales Ambassador and Bar Professional with a proven track record of driving performance and profitability. With over 20 years of experience in providing exceptional customer service in upscale establishments, I have built a loyal customer base and implemented creative strategies for growth. I am skilled in identifying sales opportunities, communicating effectively, and increasing profits. I have established a strong reputation for successful brand representation and am now seeking a new opportunity to excel and make a positive impact in a thriving company. SKILLS

Strong presentation and public

speaking skills with small to large

groups

• Excellent verbal and written

communication skills

• Ability to generate repeat business

through exceptional customer

service

Able to perform well under pressure

in fast-paced environment with

minimal supervision

• Ability to engage customers of all

types

• Exceptional customer service and

hospitality

• Organizational and prioritization skills • Effective interpersonal skills EXPERIENCE

Sales Ambassador January 2018 - December 2020

PUENTE INTERNACIONAL Chicago, Illinois

Represented 3 brands with Puente Internacional – Gustoso Aguardiente, La Luna Mezcal, and Tequila Gran Dovejo, across

• Chicago and the Midwest

Frequently traveled to Mexico for incentive tours with our biggest accounts, and visited other markets in the US to track sales and progress

• Performed various duties as a Sales Ambassador including Inside Sales, Outside Sales, On Premise and Off Premise

• Tastings, Staff Trainings, Event Activation, Marketing, and Team Support of Ambassadors in other markets/territories

• Maintained awareness of best practices, trends, and competitor brands

• Developed, implemented, and executed engaging brand educational presentations for trade and consumers Created and maintained relationships with key accounts; local trade community, distributor partners, influencers and local partners, and continuously promoted assigned brand(s).

BARTENDER April 2018 - Current

ROYAL PALMS SHUFFLEBOARD CLUB CHICAGO, IL

• Provided bar patrons with exceptional service and an enjoyable, memorable experiences Advertised and recommended menu options and promotions including updated seasonal cocktail list to guests to increase customer satisfaction and sales

Adhered to proper alcohol handling, sanitation, and safety procedures, and maintained appropriate dating, labeling, and rotation of all beverage items

• Kept the bar organized, stocked and clean

Frequently assisted colleagues during rush periods to promote teamwork while providing exceptional service and guest experience

• Successfully achieved and exceeded monthly sales target ACCOMPLISHMENTS

• Bar Institute New York – 2017

• Portland Cocktail Week – 2017

• Las Vegas Jim Beam UGBC Winner – 2017

• Sponsored by Campari 2018 and 2019 with Lushlife Events



Contact this candidate