Amanda DeWitty

Santa Clarita, CA

661-***-****

ad2rg5@r.postjobfree.com

Seeking a position within an established organization where I can demonstrate my strong interpersonal and communication skills acquired through 16+ years of customer care and customer service experience. Skills

65 w.p.m, 10 key by touch, data entry

Microsoft Office: Excel, Word, Outlook, PowerPoint; Peachtree, File Maker

Fed-Ex & UPS labeling for outgoing packages; Mail room (machinery for outgoing mail)

Excellent communication skills, provide

exemplary customer service, well organized,

dependable and responsible

Computer literate, knowledge of filing and

scanning documents as well of fax

correspondence

Experience

MAY 2014 – CURRENT

Administrative Assistant / Cornerstone Display Group Administrative Assistant/Travel Manager Coordinator & Inventory Controller to CEO of established marketing company. Daily duties involved, but not limited to, processing of order and billing inquiries and requests, entering daily deposit logs, assisting updating and creating purchase orders along with keeping updated spreadsheets/reports for accounting department. Also supported the auditing of files, data entry, supply logistics for freight, create packing information, preparing documents for product shipment, providing support to the warehouse department as well as the customer service department. Managed and updated customer portal of website for up to date billing information and delegated orders. Performed various travel procedures for staff, including air/auto and hotel, accommodations, preparing daily requisitions and work orders along with other customer service-related activities as well as answering multi line phones. JUNE 2013 – MAY 2014

Shipping & Receiving/ Data Entry Clerk / Pharmavite Shipping & Receiving/Data Entry clerk for a dietary supplement company. Daily responsibilities included collecting and enter data in numerous databases and maintaining accurate records. Pull inventory and pack in shipping containers, develop mailing labels and shipping documents while ensuring that all orders have been correctly filled. Receiving and unloading large shipments as well as verifying that shipment content are correct and undamaged.

MARCH 2013 – JUNE 2013

Shift Lead / Hernandez Packaging

Shift Lead for a distribution company. Supported management by supervising tasks, monitoring performance, ensuring adherence to company policies, and delegating work as well as time management for payroll. Supplied inventory control by processing purchase orders as required; track orders and investigate any issues. JUNE 2011 – FEBRUARY 2013

Care Giver / Helpful Hands Respite Services

Care provider for severely disabled children for a respite service company. Monitors and assists children with special learning needs in drill, practice, and study activities as assigned by personnel. Directs children into safe 2

learning and play activities and functions and assists in shaping of appropriate social behaviors. Assists children as needed in learning self-care techniques, including toilet training, bathing, feeding and personal cleanliness. Oversees and supervises children during classroom activities, library, field trips, lunch and recess. Maintains records and files, including confidential student records and medical information. Assists in the management of child behavior using positive reinforcement strategies and other appropriate techniques. Provides constant attention to protect physical safety of assaultive or self-abusive tendencies, which could cause serious injury to themselves or others.

January 2009 – August 2011

Special Needs Bus Driver / Saugus Union School District School bus driver for special needs children for school district. Responsible for safe and orderly transportation of students with disabilities on assigned route. Performed pre and post trip vehicle inspections, ensuring a clean and maintained vehicle. Assisted students loading and unloading onto the school bus to authorized personnel at school sites or designated locations.

June 2005 – December 2008

School Bus Driver / Los Angeles Unified School District School bus driver for troubled teens for school district. Safely transport students to and from school. Performed pre and post trip vehicle inspections, ensuring a clean and maintained vehicle. Assisted students when disagreements or altercations rose. Completed daily route paperwork and logged any and all incidents for district office. Obtained Class B DL along with special driving certification. April 2003 – June 2006

HR Clerk/Receptionist / Caballero Adult Entertainment Human resource clerk on the front end for an adult entertainment company. Responsible for handling employee relations, payroll, benefits and training. Managed and planned direct coordination to the administrative functions of the business. Collected and updated all personnel information, completed data entry on orders placed by customers. Completed bank reconciliation daily for bank deposits as well as credit transactions. Processed sales invoices, mail room incoming and outgoing mail along with managing a 25 multiline phone. Provided exceptional customer service while dealing with multi phone calls and email correspondence with customers concerns and discrepancies.

Education

JUNE 2002

High School Diploma / Canyon High School – Santa Clarita, CA JUNE 2009

MICB Certificate / Charter College – Santa Clarita, CA Activities

Family, youth football Board member, volunteering, cooking, sports, travel, event planning, reading and computers.

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