DAPHENE MAYFIELD

Crandall, TX *****

P: 214-***-**** * E: ad2rfn@r.postjobfree.com

OBECTIVE

Actively pursuing a challenging opportunity, aspiring to utilize my strong organization skills, and attention to details to support Intuit. My experience, education, and integrity that I possess can add to my professional growth. General bookkeeper with +20 years of experience for small to medium-sized businesses.

De’More Tax Service, Coppell, TX July 2015 – Present CEO: Bookkeeping and Taxation

• Comprehensive knowledge of accounting and auditing principles, A/P, A/R, general ledger, taxation, and regulatory compliance guidelines.

• Expertise in developing and delivering monthly, quarterly, and annual Profit and Loss statements, Balance Sheets, Bank Reconciliation, and Onboarding.

• Keen ability to analyze control, providing timely and frequent financial information that supports the objective for the client.

• Ability to implement improvements to streamline processes with efficiency.

• Ability to problem solve and troubleshoot ongoing issues.

• Taxation: Individual, Sole Proprietorship, and S-Corporation.

• ITIN Agent – process of ITIN application and taxation. Diligent Delivery Services July 2023 - Present

Hospice Delivery Driver

• Practiced safe driving techniques and followed all traffic laws and regulations.

• Efficiently planned routes to ensure timely delivery of goods.

• Managed time effectively to meet delivery deadlines.

• Provided exceptional customer service during deliveries.

• Accurately completed delivery documentation and maintained detailed records.

• Performed routine vehicle maintenance to ensure proper functioning and safety. Freeman, Dallas, TX January 2008 – October 2021

Financial Services Associate

• Maintain daily analysis of calling and posting of receivables.

• Provide daily administrative support for the collection department, sales team, branches, and client.

• Provide daily analysis for ongoing internal, external problem to be reconciled, management team, and sales team.

• Process credit applications, run D&B reports, check credit reference, access credit risk.

• Resolve issues via contacts, NSF checks, discounts, chargeback’s, short pays, and write-offs.

• Reconcile returns, discrepancies, shortage and issue of credit memos/adjustments.

• Bank and accounts reconciliation and generate letters via delinquency of account.

• Process month-end closing reviewing and issuing all credit memos, debit memos, and price adjustments.

H&R Block, Arlington, TX November 2013 – April 2017 Tax Professional

• Conducting tax interviews with clients.

• Ensuring client confidentiality and privacy.

• Increasing retention of all clients.

• Offering additional products and services.

• IRS audit support & attendance.

• Generating business growth and growing tax expertise.

• Providing mentoring and supporting teammates.

EDUCATION

ITIN Certified Acceptance Agent

Certified Quickbooks ProAdvisor

Electronic Return Originator / Annual Filing Season Program Certified Tax Preparer - VITA / IRS Program

PROFESSIONAL SKILLS

Leadership

Advanced Quickbooks ProAdvisor - Quickbooks 3rd party Applications TaxWise – CCH Wolters Kluwer -Intuit ProConnect

Strong Work Ethic - Excellent Verbal - Written Communicator Dispute Resolutionist - Collaboration -Innovative

Data Entry - Time Management

TRANSFERABLE SKILLS

Motivate others, evaluate my own work, manage time, detailed oriented, ability to train and teach others, strong work ethic, leadership, collaboration, problem solving, and integrity.

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