Customer Service Data Entry
Resume:
Misty White
Customer service / cashier
Cleburne, TX 76031
*********@*****.***
Compassionate and versatile professional seeking to gain further experience in the medical field . Possesses experience in providing quality patient care, behavioral monitoring, as well as, medical charting
and documentation. Responsible self-starter who communicates well and is dedicated to improving the well-being of
patients. Analytical and detail-oriented with strong planning and decision-making abilities. Seeking a position within
an organization where my skills and knowledge will be both valued and utilized. Several years experience helping others within the medical and customer service field. Work Experience
Customer Service Representative
Johnson county - Burleson, TX
2022 to Present
• Assists the public with motor vehicle inquiries.
• Assists the public with property tax inquiries.
• Obtains all required information to process motor vehicle transactions, and account for all documents and inventory.
• Receive payments for vehicle transactions, property taxes and boat and motor.
• Establish payment agreements for delinquent property tax accounts.
• Researches property exemptions, use, land improvements, and payment history.
• Opens, distributes, and processes mail.
• Balances and reconciles daily transactions to funds received; including scanning of checks received to complete the reconciliation process of funds received for the day that includes separate tills for motor vehicles, property tax and boat and motor.
• Verifies accuracy of daily transaction reports and compiles all transaction documentation for submittal to the supervisor for review.
• Communicates with the public in person, by mail, email, or telephone to provide responses to inquiries. Delivery Driver
dlivrd/favor/door dash - Fort Worth, TX
March 2020 to July 2022
Utilized delivery app to fulfill on time deliveries to individuals and businesses. Worked for catering service delivering and setting up large orders for different types of business. Pick up and deliver different order types in a timely manner with open communication, time management and customer service. Cleaning Technician
Cowtown - Arlington, TX
February 2021 to June 2022
Cleaned air B&B homes for a vacation business. Deep cleaned all house areas to assure a sanitized and comfortable environment for vacation rentals. Cleaning included all living areas, bedrooms, bathrooms, kitchen and light patio and outdoors.
Home Health Aide
Girling Health Care Inc - Burleson, TX
2015 to 2017
Cared for elderly couples in their home. Assisted with daily routines such as cooking, cleaning, errands and medication aid. Also cared for young adult /parents were present, assisted with daily tasks of hygiene, cleaning skills, medication assistance, maintaining daily schedules and life skills. Dental Assistant
Dr. Kent Mach DDS - Arlington, TX
2007 to 2008
Responsible for assisting dentists in permanent and temporary restorative and preventative procedures. Thoroughly gathered and recorded medical and dental histories and vital signs of patients. Positioned patients for treatment and prepared necessary equipment for procedures. Properly sterilized dental equipment and examination rooms in accordance with infection control policies. Gently and skillfully took and developed digital radiographs. Expertly managed difficult or emotional patient situations and responded promptly to patient needs. Maintained accurate and up-to-date patient charts and records. General Office Manager
Easy Moving Company - Watauga, TX
2002 to 2005
Responsible for assisting with general office operations, as well as, administrative tasks. Responded to telephone inquiries from clients, vendors and the public. Designed electronic file systems and maintained electronic and paper files. Assisted with maintaining office calendar by scheduling appointments and following up with clients. Made copies, sent faxes and handled all incoming and outgoing correspondence. Collected customer feedback and made process changes to exceed customer satisfaction goals. Mental Health Technician
Millwood Hospital - Arlington, TX
2001 to 2002
Provided direct patient care and assisted with maintaining a safe and therapeutic environment. Collaborated closely with treatment team to appropriately coordinate client care services. Monitored and documented patients for signs of medical distress and/or behavioral conduct on an ongoing basis.
Assisted in the supervision of patient activities and remained aware of patient whereabouts at all times, including breaks and internal activities.
Collected and recorded vital signs, blood pressure, weight log, intake and output, and dietary dietary intake.
Provided crisis intervention and milieu management on the unit to maintain patient and staff safety. Supervised family visitation and responded appropriately to family concerns. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Participated in the maintenance of safe conditions within the facility and other related areas. Education
High school or equivalent
Concord Career Institute - Arlington, TX
2008
Commercial Driver's License (CDL)
Class A
Expires: April 2019
State: TX
Skills
• Delivery Driver Experience
• Vital Signs
• Patient Care
• Crisis Intervention
• Dental Assisting
• Infection Control Training
• Medical Imaging
• Cash handling
• Continuous improvement
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