Karen Gran

Nashua, NH *****

ad2rcz@r.postjobfree.com

+1-603-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Office Manger

Hudson speedway - Hudson, NH

May 2018 to November 2023

• In charge of sales.

• Handled cash for the company

• In charge of hiring new employees

• In charge of loading and unloading ATM machine

• Assisted with marketing

• Handled customer complaints and concerns

• I was very versatile I could fill any position, if needed Direct Support Professional

Bridgewell - Peabody, MA

October 2019 to August 2022

Worked in a group home of 5 individuals with mental disabilities. Assisted then with their activities of daily living such as showering, dressing, cleaning, cooking, laundry, toileting, etc. I also obtained my Medication Administration certification, so I administered medication to the clients. Drove a van to take the clients on various trips and appointments. I basically took care of them as if they were my family member and how I would want to be treated if I was in their position. Hairstylist/Cosmetologist

Great Clips - Nashua, NH

March 2016 to August 2019

I was an assistant manager, so I did the scheduling, inventory, ordered supplies, trained new employees as well as coached employees, opened and closed salon, used POS system and cut and styled hair. Hairstylist/Cosmetologist

SmartStyle - Nashua, NH

November 2011 to February 2016

• Assessed customer hair texture, treatment history and desired outcome to determine services required.

• Processed payments, entering sales in register for prompt customer service.

• Scheduled customer appointments and rearranged individual time slots to meet demand.

• Recorded notes for future reference about customer preferences and services delivered.

• Minimized infection risks by using required solutions and procedures to clean and sanitize tools. CNA and Unit Coordinator

Westford Nursing Home - Westford, MA

May 1998 to February 2010

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

• Supported ambulation and physical therapy needs by conducting planned exercise routines.

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

• Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.

• Conducted performance reviews by observing staff on units and providing ongoing formal and informal feedback, direction and assistance.

• Prioritized safe care for patients, staff and visitors.

• Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.

• Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.

• Assembled and maintained patient medical records and other documents related to patient care.

• Assisted with processing patient admissions, transfers and discharges.

• Responded to patient call lights to expedite appropriate follow-through.

• Completed clerical duties and tasks for clinic administration.

• Managed multi-line phone system and pleasantly greeted patients.

• Adhered to strict HIPAA guidelines to protect patient privacy.

• Helped patients complete necessary medical forms and documentation.

• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Education

Cosmetology

Continental Academie of Hair Design - Hudson, NH

October 2011

High School Diploma

Lowell High School - Lowell, MA

June 1996

Skills

• Accurate Documenting

• Data Entry and Database Software

• Accurate in Following Orders

• Client Records Management

• Time Management

• Dependable and Responsible

• Multitasking and Organization

• Office Supplies and Inventory

• Scheduling Tests and Procedures

• Computer Proficiency

• Medical receptionist

• HIPAA

• Medical office experience

• Medical records

• Nursing home experience

• Vital signs

• Patient care

• Alzheimer's care

• Dementia care

• Special needs

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