Karena Trevino

**** ***** *****

Fort Myers, FL *3919

239-***-****

ad2rcy@r.postjobfree.com

Summary

Bartender/ Manager with 10 +years experience in customer service and food service. Outstanding communication and interpersonal skills . A talented bartender who is successful at consistently delivering the highest quality of service. A fast-paced worker who always goes the extra mile to sell more and keep customers happy. Well-versed in customer service and specialty drink preparation. Able to work independently or as part of a team. Known for consistently exceeding monthly goals. Solid work ethic with the ability to work under pressure.

Skills

Basic computer, sales, customer service, cash handling, inventory management, Clover POS.

Experience

FEBRUARY 2019 - PRESENT

THE KRAB HUT - Bartender/Shift Manager

●Assisted with greeting guests creating a good first impression

●Possessing full knowledge and description of all specials

●Making specialty cocktails and adding inspiration to new menus

●Serving cocktails and wine in accordance with safe alcohol service

●Serving guests at the bar area quickly and efficiently with full knowledge of food and bar menus.

●Receiving and executing server drink orders

●Making and exceeding all guests expectations and requests with a positive and professional attitude.

●Assisted with new hire training and employee scheduling

MARCH 2014 - JANUARY 2019

U.S. Post Office, Lansing, Michigan - Clerk

●Provided quality customer services to USPO patrons seeking to access the full spectrum of service offered at branch

●Specialized in assisting customers with overnight and other rapid delivery services

●Oversaw sales and accounting the USPO money orders

Education

August 1997 - June 2000

Waverly High School, Lansing, Michigan - High School Diploma.

Awards

Drink of the Month winner March 2021, January 2021, November 2020, July 2020.

References

Kristi Furrow - The Krab Hut - 239-***-****

Connie Williams - Lansing Post Office - 517-***-****

Oscar Reyes - Personal Friend - 239-***-****

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