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Customer Service Data Entry

Location:
South Jordan, UT
Posted:
January 15, 2024

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Resume:

PERSONAL DETAILS

PHONE : +1-385-***-****

ADDRESS : **** * **** ****** ***** Jordan UT-84009

EMAIL ID : ad2r9o@r.postjobfree.com

EMERGENCY NUMBER : +1-801-***-****

VISA STATUS : I have a valid Work Permit and eligible to work in the USA.

SUMMARY OF EXPERIENCE:

●Contract Authentication and Indexing

●Interpretation, Analyzation of complex contracts and unstructured information

●Demonstrate Customer Service, Interaction with clients and performing various administrative duties

Utah Department of Commerce (Division of Professional Licensing):

Role - Licensing Specialist

(30th January 2023 - 24th April 2023)

●Reviewing, evaluating, and processing applications per statute, rule, and established policies and procedures.

●Responding to telephone, face-to-face, and written inquires.

●Maintaining and demonstrating a working knowledge and understanding of all laws, rules, and policies/procedures relating to assigned professions.

●Demonstrating a working knowledge of basic computer skills and agency-used software applications.

●Entering data, accurately, into agency software.

●Writes or drafts correspondence, reports, documents and/or other written materials.

●Verifies data entry by comparing the source document against input data, utilizing automated verification system, using dual entry or other verification technique.

●Maintains and/or creates files or record keeping systems. Sorts, labels, files and retrieves documents, or other materials.

●Edits written material for accuracy, format, and arrangement of material.

●Reviews data, records and files for detail and accuracy.

●Monitor, track and follow up on documentation, case files or other assignments to ensure appropriate timelines are met and action completed.

All Medical Personnel :

Role - Field Lab Assistant

(17th November 2022 - 27th January 2023 )

●Collect specimens from patients.

●Follow departmental policies to correctly identify the patient before any specimen is obtained.

●Properly label and document the specimens and prepare for shipment.

●Demonstrate customer service & compassion when interacting with patients, physicians, and clinic staff.

●Communicate with, understand, and react effectively to a diverse patient population base.

●Follow Universal Precautions and all OSHA standards when handling specimens.

●Strictly adhere to HIPAA guidelines.

●Inform Supervisor of low volume shifts, unusual problems or deviations from established procedures.

●Maintain neat, clean, orderly patient/work areas at all times.

●Order processing & office supplies as needed

American Preparatory Academy:

ROLE – Instructor (4 - 6)

(14th September 2022 – 28th October 2022)

●I taught grade - 6 maths and grade – 4 reading.

●I helped the homeroom teacher to carry out their respective classes properly

●I helped the students who had difficulty in understanding what’s being taught

PROFESSIONAL EXPERIENCE IN LEGAL : 4 Years 3 months

Wipro Limited:

ROLE - Legal Analyst

(16th June 2016 – 7th September 2017)

●Study and Analyse different contracts in great details and in depth so that the interpretation is clear and precise. Contract needs to be reviewed that the names of the contractual parties’ name are in proper place, signature is there and to see the contract is complete in every contractual sense. Extract the important key points from the contract to enter in their given client’s provided database. If any information was missing, we need to find the required information of the parties through the help of the client’s provided tools to earn more profit and also managing legal and financial information of clients.

Pramata Knowledge Solutions:

ROLE - Contract Analyst

(4th January 2016 – 10th Jun2016)

●Transforming contracts into actionable intelligence for better decisions. Customers use the solutions to support a variety of functions and initiatives sales operations/ deal desks, finance/ revenue recognition, Compliance/ Risk Management

●Ensuring accurate and actionable contractual data is made available to customer by using advanced technologies to derive this data to provide maximum value to customers and to highlight on different verticals and impact of that on businesses.

Mphasis Limited:

ROLE - Transaction Processing Officer - Complex Process

(8th December 2014 – 9th December 2015)

●Study the different types of agreements and contracts in details so that the analysis is precise and extracted information from the contract on behalf of the client is to the point.

●Contract Authentication is a step we followed where we need to see the parties to the agreement or contract, signature, purpose of the agreement or contract and the agreement or contract is complete in every aspect, if not then term it as incomplete.

Pallichal Chambers & Divya Prabhaa Legal Centre :

ROLE - Junior Advocate at Trivandrum District Court, Kerala

(1st June 2013 – 28th November 2014)

●Pleaded cases in Munsiff Courts, Judicial First-Class Magistrates I, II, III and IV, District Courts, Local Self-Government Tribunal and Consumer Forums and Motor Vehicles Accident Claims Act 1988.Other civil cases relating to divorce, family maintenance, property, money recovery suits.

●Provide administrative support to lawyer and enhance office effectiveness

●Handle communication with clients, witnesses etc.

●Administratively support and attend trials

●Prepare case briefs and summarize depositions and testimony

●Conduct investigations and statistical/documentary research

●Locate and develop case relevant information

●Type up and file basic legal documents and correspondence

EDUCATIONAL QUALIFICATION:

Bachelor's of Legislative Law (BA LLB), 5 Years Course (1st August 2008 – 1st May 2013)

LANGUAGES :

English, Hindi, Bengali

SKILLS :

I have basic skills in Ms - Word, Excel, PowerPoint, Outlook



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