Customer Service A Team
Resume:
Shanaka Williams
Valdosta, GA *****
*******************@*****.***
Dedicated worker, prompt, a quick learner, team player ready to join a team and conquer every task at hand. Great customer service, hard worker and dependable. Work Experience
Housekeeper
Hilton Home2 Suites - Valdosta, GA
December 2023 to Present
Cleaning rooms to inspections standards.
Traveling Retail Merchandiser
Falcon Retail Solutions - Salem, OR
June 2021 to April 2023
Reading a planogram and placing mods, creating aisles and restocking, re-shelving gondolas, remodeling and complete resets. I'm a team player I adjusted with extra cleaning when I finished my workload. Priced new product. Placed it off season product in designated area. Assistant Manager
DICKS WINGS - Valdosta, GA
July 2019 to May 2022
Ran the front of house, placed the waitresses and the host in their sections, greyed customers, checked on the flow of the day, scheduled waiters, interviewed and hired new employees, closed up the store at night for the morning manager to successfully pull her drop Warehouse Worker
Lowe's Distribution Fulfillment Center - Valdosta, GA April 2020 to June 2020
Stacked toilets on pallets to prepare for shipping General Warehouse Worker
CJB Industries, Inc. - Valdosta, GA
April 2017 to November 2018
On an assembly line making sure the jugs of chemicals get labeled and sealed for palletizing and shipping Housekeeper/Laundry
Holiday Inn Express and Suites - Valdosta, GA
July 2017 to April 2018
Cleaned rooms to inspections standards and did laundry. Surgery (Gap Explanation)
None - Valdosta, GA
January 2016 to May 2017
Had surgery and needed time to recover. Did a little school work during my down time working towards another degree.
Ad Sales Representative
Valdosta Daily Times - Valdosta, GA
February 2013 to December 2015
Placed ads in the classified section of the paper, called regular clients to upsell deals and get them to rerun ads building a relationship with the clients to create a constant flow of activity in the help wanted section of the paper
McDonalds Crew Member
McDonald's - Valdosta, GA
May 2010 to October 2012
Front counter cashier
Server/Hostess
Universal Studios Florida - Orlando, FL
November 2006 to March 2009
Ran a food stand, prepped food and entertained guests Education
Technical Degree Certificate of Completion in Cosmetology Central Georgia Technical College - Macon, GA
September 2005 to June 2007
High school diploma
Macon youth development campus - Macon, GA
September 2003 to May 2007
Skills
• Planograms
• Merchandising
• Upselling
• Retail Sales
• Cash Handling
• Assistant Manager Experience
• Interviewing
• Serving Experience
• Retail Management
• POS
• Sales
• Remodeling
• Store Management Experience
• Host/Hostess
• Assembly
• Customer Service
• Bartending
• Pricing
• Time Management
• Loss Prevention
• Management
• Commercial Cleaning
• Microsoft Office
• Packaging
• Freight Experience
• Cleaning Experience
• Leadership
Certifications and Licenses
Driver's License
September 2020 to September 2026
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