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Customer Service M A

Location:
Franklinton, LA
Posted:
January 15, 2024

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Resume:

Tara Woodward

Bookkeeping/Management

Franklinton, LA 70438

ad2r4i@r.postjobfree.com

985-***-****

I'm a very quick learner, so if there is something that I don't know, I guarantee that it will not take me long to learn. I'm also a very organized person, and I'm always multitasking. I love to meet new people and working on a team.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Secrerary/Bookeeper

James Woodward Jr Trucking LLC - Franklinton, LA

October 2017 to Present

My husband started a trucking business in October of last year, and I am the one who handles all of the paperwork by making sure that his load tickets are properly filled out daily, and I file them. If one or more of them arent right then it would affect the price, payment, our weekly check, and taxes. So, it is very important that I make sure they are all done right. I pay a lot of attention to things, big/small. I purchase all the office supplies as needed, and I also do all of the cleaning and take care of the office. I use a laptop computer daily, telephone, fax machine, scanner, copier, calculator, and safe on a daily basis also. I have worked in customer service for about 15 yrs. I also worked in management for 3yrs. I love to be able to help people anyway that I can. Sales Associate In The Pharmacy

Walmart Supercenter - Covington, LA

December 2012 to August 2013

I was hired on for a temporary postition in the pharmacy working as a closing cashier two nights, and stocking and setting up new merchandise three days a week. I worked the register and the computer to look up customers information and to also put their information in the computer. Cleaned on both sides of the counter. Kept all the filled prescriptions in ABC order, they were filed by hand manually as they were filled. Stocked all the over the counter shelves as needed. Used a hand held machine to go through the aisles daily and check to see what needed to bed restocked. Used a push dolly/cart to go to the warehouse in the back and pick things that were needed, and pushed them back to the front and stocked the shelves. There was a lot of physical moving daily. I enjoyed working there very much. Hired on as a cashier/Left as a Closing Shift Manager Mcdonalds - Franklinton, LA

August 2002 to September 2004

I started working at mcdonalds as a cashier, and worked the register and took customers orders. I kept the front cleaned, and the bathrooms. I trained in all of the stations in the restaurant, and worked the grill and assembly line making sandwiches. I made schedules, did orientation when needed, hired and fired, and made deposits at the bank daily. I just worked wherever I was needed,or shorthanded at that day. I was very proud that I started when I was 18 yrs old I believe, and I really enjoyed working there, and I also really liked all of my coworkers also. One of my accomplishments at Mcdonalds, was becoming a shift manager before I was 20 yrs old, and my girls were 1 and 2 at the time. I was very proud of that. Education

GED in General Studies

Pearl River Community College - Poplarville, MS

June 2001 to November 2001

Skills

• Customer Service Skills, Customer Relations, Computer Software and Typing Over 40WPM (10+ years)

• Bookkeeping

• Quick

• Accounts Receivable

• Accounts Payable

• Quickbooks

• Call Center

• CSR

• Customer Care

• Customer Service

• Customer Support

• Customer Support

• Customer Service (10+ years)

• Custodial Experience

• English

• Merchandising

• Sales Experience

• Management

• Intake Experience

• Typing

• Patient monitoring

• General Ledger Reconciliation

• Payroll

• Journal Entries

• Office Management

Assessments

Reliability — Familiar

July 2019

Tendency to be dependable and come to work

Full results: Familiar

Reliability — Highly Proficient

August 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Sales Skills: Influence & Negotiation — Completed

April 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed

Memorization & Recall — Familiar

April 2019

Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.

Full results: Familiar

Accounting Skills: Basic Principles — Familiar

April 2019

Measures a candidate's ability to prepare financial records according to federal policies. Full results: Familiar

Customer Service Skills — Familiar

January 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar

Work style: Reliability — Familiar

July 2019

Tendency to be dependable and come to work

Full results: Familiar

Attention to detail — Familiar

October 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Problem solving — Completed

December 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed

Following directions — Highly Proficient

November 2020

Following multi-step instructions

Full results: Highly Proficient

Customer service fit — Familiar

January 2020

Measures the traits that are important for high-quality customer service. Full results: Familiar

Sales skills — Familiar

December 2020

Influencing and negotiating with customers

Full results: Familiar

Attention to detail: Inventory — Familiar

August 2019

Applying systematic processes for managing and storing products and merchandise. Full results: Familiar

Cognitive ability — Completed

December 2019

Combining pieces of information to form general rules or conclusions. Full results: Completed

Customer focus & orientation — Highly Proficient

July 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Highly Proficient

October 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Filing & organization — Completed

November 2020

Arranging and managing information or materials using a set of rules Full results: Completed

Composing & sorting email — Highly Proficient

February 2020

Effectively composing and organizing email messages. Full results: Highly Proficient

Work style: Conscientiousness — Highly Proficient

January 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Basic computer skills: PC — Highly Proficient

November 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Highly Proficient

Outside sales — Proficient

December 2019

Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient

Marketing — Familiar

February 2020

Understanding a target audience and how to best communicate with them Full results: Familiar

Logic & critical thinking — Completed

February 2020

Using logic to solve problems.

Full results: Completed

Recruiting — Completed

February 2020

Managing the candidate sourcing and selection process Full results: Completed

Call center customer service — Familiar

October 2020

Applying customer service skills in a call center setting. Full results: Familiar

Scheduling — Completed

May 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed

Verbal communication — Familiar

May 2020

Speaking clearly, correctly, and concisely

Full results: Familiar

Warehouse shift leader — Familiar

August 2020

Supervising warehouse staff and maintaining safety and security standards Full results: Familiar

Medical billing — Familiar

September 2020

Understanding the procedures and forms used for medical billing Full results: Familiar

Social media — Completed

September 2020

Knowledge of popular social media platforms, features, and functions Full results: Completed

Management & leadership skills: Impact & influence — Completed November 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Proofreading — Familiar

November 2020

Finding and correcting errors in written texts

Full results: Familiar

Elementary school classroom management — Familiar

December 2020

Managing behavior in elementary school classrooms

Full results: Familiar

Electronic health records: Best practices — Proficient December 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate