*** ******* ******,

Khomasdal, Windhoek

Namibia

+264-*********

P.O Box: 532, Windhoek

ad2r4d@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly motivated administrator with

experience in resolving customer

complaints and promoting conflict

resolution. Professional skills in IT,

bookkeeping, payroll, tender

documents and procurement

management.

WORK

Administrative and office

support

Tender / Bids document

Microsoft Office

Bookkeeping

Helpdesk Services

Procurement

management

Engineering and

construction

SOFT SKILLS

Communication

Leadership

Analytical

Teamwork

Drive and initiative

Business strategy

OFFICE ADMINISTRATOR

Ritha Hindulua

EXPERIENCE

PROCUREMENT MANAGEMENT

Millenium Refrigeration and Electrical Services Pty Ltd Jan 2022 – August 2023

• Verified and authenticated tender/bid documents, meticulously analysing each detail to ensure compliance and accuracy, while authorizing and signing critical procurement agreements and contracts.

• Orchestrated end-to-end procurement process, from order placement and receipt to meticulous inspection and strategic distribution, ensuring seamless flow of goods and materials throughout the supply chain.

• Prepared accurate, specific weekly, monthly reports and statements to the management and customer to maintain and surpass their key metrics

• Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.

• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

• Mentored new hires, resulting in stronger staff development and increased productivity.

OFFICE ADMINISTRATOR

Millenium Refrigeration and Electrical Services Pty Ltd Jan 2017 – Dec 2021

• Performed daily account maintenance, generated reports, prepared correspondence letters: led administrative tasks on another intra- departmental special projects as assigned

• Greeted visitors, addressing daily calls to retrieve customer information and answer account questions with 91% customer satisfaction.

• Supervised interns and trained 6 employees on Microsoft office and IQ System.

• Earned expedited promotion to Procurement Manager after 4 years as administrator.

SITE CLERK

RN Mavenjono trading cc

Jan 2013 – Dec 2015

• Planned daily scheduling tasks and provided administrative support for entire department.

• Provided clerical support to company employees by copying, faxing, filing documents and responded to emails.

LANGUAGES

ACCOMPLISHMENTS

REFERENCES

AWARDS AND HONOURS

EDUCATION

• Implemented a strategic scheduling system, optimizing executive calendars and reducing conflicts by 50%: proactively prepared detailed meeting agendas and curated supporting materials, resulting in increased meeting efficiency and improved decision- making processes.

• Executed basic trade activities such as electrical, mechanical, plumbing, piping, carpentry, concrete work, monitoring safety regulations and performing other duties as assigned. DIPLOMA

International University of Management (IUM)

• Office administration

CERTIFICATE

Millenium Vocational Digital Training Institute (MVDTI)

• Occupational health and safety L4 Current

Certificate of recognition – SMEs Compete

• Participated in costing and pricing

ICDL Standard certificate – Icdl South Africa

• Successfully completed all modules

Outstanding performance award – Paresis secondary school

• Recognised for outstanding performance in English and Economics 1. Provided administrative support to eight (8) branches. 2. Went above my duties to implement a system by creating policies for procurement reducing slack time by 10% and improving Overall efficiency for imports.

3. Elected as bids chairperson.

4. Awarded bid letters for successful contractor.

English (fluent), Afrikaans (fluent), Oshiwambo (fluent), Otjiherero (fluent), Damara (fair), Portuguese (fair)

Mr Michael Matheus - +264-*********

Head of Finance and Administration

Millenium Refrigeration and electrical services Pty Ltd Mr Romanus Mavenjono - +264-*********

Contract Manager

RN Mavenjono Trading cc

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