GLADYS NGIKWIHI R.N BSN

**** ***** **** **, *******, Texas, 77095

Telephone: 310-***-**** • Email: ad2r2s@r.postjobfree.com

RESUME OF PROFESSIONAL CREDENTIALS

OBJECTIVE:

OBJECTIVE

Looking for a position where my technical, medical, and people skills will be utilized to provide quality health care to patients. To match my abilities with a challenging position as a Registered Nurse with a special interest in nursing to further the goals of an organization.

SUMMARY OF QUALIFICATION:

With 11 years of working experience as a Registered Nurse, I have acquired great skills

working for facilities that serve individuals with mental health challenges, Acute Hospital settings, and Long-Term Care settings.

Dynamic team player with proven organizational and people skills, I have the ability to

efficiently work in a team environment and effectively handle individual tasks when

required.

Skills and Abilities:

Work in multiple EMR systems like OneSource, EPIC, HCA, IRIS

Data entry and tracking in Excel spreadsheet.

System efficiencies: creative; able to help improve upon facility systems and procedures.

Communications skills: proven communication skills with patients and family members.

Organization: precise and detailed; effective in organizing and coordinating treatments.

Computer skills: computer documentation, word processing, Excel, PowerPoint, email, and the Internet.

Task versatility: able to accept a broad combination of daily direct care tasks at your facility.

Supervision: quality exposure to a leadership and organizational setting.

Instruction: work very well in the training and orientation process with new and inexperienced nurses.

RESUME OF PROFESSIONAL CREDENTIALS

Licensure and Certifications: Registered Nurse License in Texas, BLS/CPR

EMPLOYMENT DIRECTION: Q I Specialist, HEDIS Review Nurse

NURSING EXPERIENCES

10/07/2023 to present

Psychiatric RN

Oceans Behavioral Hospital

Nurse Manager: Herman Etoh

Tel: 281-***-****

DUTIES

Conduct comprehensive patient assessments and communicate changes to doctors.

Collect specimens for testing and document patient care per hospital policy.

Provide direct care to mental health patients and report/update behavior status.

Conduct daily assessments and develop care plans for psychiatric patients.

Administer oral, IM, and subcutaneous medications.

Check vital signs and blood sugar levels.

Perform crisis intervention and manage care for psychiatric patients.

Attend treatment team meetings, implementing, evaluating, and updating patient progress.

Supervise staff involved in patient care.

Perform administration of medication following the general practitioner’s prescriptive authority and ensure that the medication recording system is updated regularly.

Effective in communicating with patients and families, working to calm them when problems or pressure situations arise.

09/2018 to 10/2023

Psych RN

EMPLOYER: Kingwood Pines Hospital

DON: Mrs. Latrice

Tel: 281-***-****

Duties:

Conduct comprehensive patient assessments and communicate changes to doctors.

Collect specimens for testing and document patient care per hospital policy.

Provide direct care to mental health patients and report/update behavior status.

Conduct daily assessments and develop care plans for psychiatric patients.

Administer oral, IM, and subcutaneous medications.

Check vital signs and blood sugar levels.

Perform wound care treatments.

Perform crisis intervention and manage care for psychiatric patients.

Attend treatment team meetings, implementing, evaluating, and updating patient progress.

Administer and chart medications for mental health patients.

Supervise staff involved in patient care.

Effective in communicating with patients and families, working to calm them when problems or pressure situations arise.

Clinical Records Abstractor (HEDIS Reviewer) RN 11/2015 to 12/2021

Employer: Memorial Hermann

Duties

Assisted in the company’s annual HEDIS projects in collaboration with HEDIS program manager

Abstracted clinical data and performed chart overview

Ensured that clinical data meets NCQA Standards

Verified medical claims for data validation

Collected and summarized performance data and identified opportunities for provider improvement.

Identified areas of documentation deficiency and provided consultation to departments to correct the deficiency.

Communicated with provider offices as needed to gather data necessary to measure identified outcomes

Set up and conducted HEDIS site Audit and execution.

Retrieved charts from the right fax, scanned and uploaded charts into the Alert Portal

Ensured that documentation produced or processed complied with state regulations and accrediting body requirements.

Assisted in activities to prioritize clinical and service improvement initiatives

Performed data reconciliation to ensure quality

Ensured assigned contract and regulatory report content was accurate and that submission adhered to deadlines

Maintained and validated the provider’s database, and ensured accurate contact information

Clinical Records Abstractor (HEDIS Reviewer) RN 02/2014 – 06/19/2015

Brenham State Supported Living Center, Brenham TX

Duties:

Assist physicians in assessing patients’ mental and physical conditions.

Prepared clinical and progress notes in accordance with facility policies.

Collected data for ambulatory medical record reviews, and compliance with provider preventive health, and chronic disease outcome

Ensure that records are collected following HEDIS and NCQA specifications

Collaborated with vendors and assisted in HEDIS clinical records review.

Abstracted Clinical records of HEDIS Measures such as CDC, CBP, BMI, Colon Cancer Screening, and COA following HEDIS and NCQA specifications.

Entered data into HEDIS database.

RN Charge Nurse 07/2012 - 12/12/2013

Employer: St Vincent Medical Center 2131 West 3rd St, LA, CA 90057

Duties:

Perform planning, implementation, and evaluation of individual patient care plans.

Prepare clinical and progress notes in accordance with facility policies.

Manage patients’ care, effectively plan and carry out risk assessment and management.

Report patients’ concerns and changes in condition to the supervisor/physician in a timely manner.

Supervise and periodically review service quality provided to patients.

Provide and ensure interventions enhance patients’ strengths.

Increase patients’ involvement in valuable activities in community settings.

Perform technical services according to appropriate protocols and procedures.

Perform administration of medication following the general practitioner’s prescriptive authority and ensure that the medication recording system is updated regularly.

Assure emergency medications are available, controlled, secured, and inspected.

Effective in communicating with patients and families, working to calm them when problems or pressure situations arise.

St Vincent Medical Center, Los Angeles, CA, LPN 04/14/2008 - 07/2012

Earl Wood Care Center Los Angeles, CA, LPN 06/2007 - 04/2008

Imperial Crest Healthcare Center, Hawthorne, CA, 90250, CNA 04/2003 - 06/2007

EDUCATION:

Chamberlain College of Nursing, Downer Groves, IL, BSN February/2017

East Los Angeles College (ELAC), 1301 Avenida Cesar Chavez, Monterey Park, CA 91754, ADN Dec/2011

Los Angeles SW College (LASC), 1600 W. Imperial Highway, Denker Ave, LA, 90047, ADN Sept/2010

American Career College, 4021 Rosewood Ave, Los Angeles, CA 90004, LPN, Dec/2006

LICENSE:

RN License, Texas State, since 01/2014

CERTIFICATION: BLS with American Heart Association

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