Caroline Jaramillo

Salt Lake City, UT *****

ad2r1v@r.postjobfree.com

+1-385-***-****

1. Medical Assistant for over 35 years experience, Dr’s offices and Clinics 2. Supervision experience for Blood Collection Team for 3 years 3. Phlebotomist experience for 35 years

4. Insurance Specialist, Authorizations for Dr’s office for 30 years. 5. Knowledge of Office front and back office ( vitals, answering phones, 6. filing, Wow mobile computer, Scheduling appts, etc) 7. Knowledge of Terminology, ICD-9, CPT codes

8. Patient Care Coordinator -3 years experience ( Greets patience, collects personal identifying information, Checks in patients notifies Audiologist when patient arrives and is ready to be seen. Creates patients charts,Sales over the counter proucts( ex: batteries etc. Assist with hearing tests when asked, Cleans and checks hearing aids( replaces batteries, domes, filters, etc.) Work Experience

Insurance Specialist/ Patient Care Coordinator

Hearing Zone / Alan Young Audiologist - Salt Lake, UT November 2020 to June 2023

Schedule and Confirm appointments,

Answer phones, take messages, answer questions

Greet Patients, collects personal identifying information and insurance information. Properly checks information for insurance verification, called insurances verifying coverage and Out of pocket, Deductables met,

Maintains all confidentially of all patient file information according to HIPPA standards and protocol. Keeps office space and waiting room presentable for the patience. Collects payments, documents in computer.

End of day Closes down Computer system, secures all information in file room, locks all offices, files, front and back doors, sets alarm system .

Collection Team Supervisor

American Red Cross of Utah - Salt Lake City, UT

December 2015 to April 2019

Arrive at Location for information for blood drive either local or out of town. Check all supplies, team, transport vehicle with equipment and supplies. Arrive at location of Blood Collection ( Church, business, high schools, private business etc.) or mobile unit, bus.

Arrive at site unload equipment, set up computers,equipment . QC all equipment, supplies, etc Designate staff for collection blood drive to commence and assign duties. Collect blood products, assist staff, assist donors with questions, procedures, etc. Pack collected blood product put on ice for transporting, Assign breaks and lunches for staff and team. Assist with other questions or needle sticks, and Soecial Equipment, Plasma Collection, Red Blood Collection Equipment . Shut down operation after day is completed.

Document all information regarding Blood products forward to main facility and enclosing hard copy with product . Get ready for couriers to pick up product .Give recognition to all team and staff for great job done. Load equipment return to facility or lodge in local area for next day drive. Education

Associate’s in Supervision Knowledge and Principles American Red Cross - Salt Lake City, UT

April 2017 to June 2017

Associate's degree in Ultrasonography

Atlantis Career institute - Norco, CA

February 1991 to October 1992

Certificate of Study in Veinapuncture

Loma Linda University - Loma Linda, CA

May 1989 to July 1989

Associate in Science (AS) in Medical Assisting

Concord Career College - Ontario, CA

January 1988 to June 1989

Business in Business Ethics

East Los Angeles College - Monterey Park, CA

January 1979 to October 1980

Skills

• ICD-9

• CPT Coding

• HIPAA

• Customer service

• Vital signs

• Documentation review

• Driving

Certifications and Licenses

EKG Certification, Phlebotomy Certification, Medical Assistant, First Aid and CPR Certification

Present

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