Post Job Free

Resume

Sign in

Customer Service Sales Associate

Location:
Sacramento, CA
Posted:
January 15, 2024

Contact this candidate

Resume:

Curtis Ota

Woodland, CA

Email: ad2r07@r.postjobfree.com

Cell Phone: 650-***-****

Bachelor of Science in the field of biological sciences, with particular expertise in physiology, neurobiology and behavioral psychology. Other areas of expertise include:

• Cognitive Psychology- Over 30 upper division units dedicated to brain function, personality psychology, and developmental biology.

• Irrigation- 7 years of total experience and 4.5 years of experience managing my own, personal irrigation business performing installations, repairs and retrofitting jobs.

• Computer proficiency- 80 WPM typing speed and knowledge of proper sentence structure and grammar.

-I am also authorized to work in the US for any employer. Work Experience

Server- Father Paddy’s and Kitchen 428 - September 2020 to Present Since September 2020, I have been serving food and cocktails for a busy Irish pub and an upscale American bistro.

• Servers are required to think quickly, act cordially, and hustle for their entire shifts.

• Capable of taking orders and running food for 9+ tables at a time.

• Constant teamwork and coordination is necessary between the hosts, kitchen members and servers Part-time Irrigation Business- August 2016 to Present Using 5 years of experience working with my father, an irrigation contractor, I started a part-time, residential irrigation business in Davis:

• I perform sprinkler repairs, installations, and can retrofit any type of valve, timer, or sprinkler line. • I mailed business cards to residents to market my company, and I perform walkthroughs and estimates with customers.

Wireless Sales Associate

Wireless Advocates, Inside Of Costco and My Wireless with AT&T - Woodland, CA- July 2020 to February 2021

• Consistently meets or exceeds sales and performance expectations

• Consistently executes the company's GUESTS sales process to fully maximize sales

• Provides superior, professional customer service to all members to meet or exceed all quality of sale and customer service standards

• Keeps up to date with all communications and relevant information (i.e. promotions, inventory, etc.) Server- Wok of Flame- April 2018- April 2020

I worked at this busy restaurant for two years, until the pandemic caused me to be furloughed in April of 2020.

• Servers are required to think quickly, act cordially, and hustle for their entire shifts.

• Capable of taking orders and running food for 9+ tables at a time.

• Constant teamwork and coordination is necessary between the hosts, kitchen members and servers.

• I left on very good terms, and I might continue to work there as management in the future. Server- Uniboil -February 2017 to September 2018

This restaurant gig was my first serving opportunity. At the restaurant, we were required to seat people, run food and essentially float in personal sections.

• Restaurant size was large and shifts were busy on weekends and nights.

• Tips were generally low throughout lunch shifts, so I left for Wok of Flame on good terms. Babysitter- School Year 2016 to 2017

During my senior year of college, I was a part time babysitter working 30 hours a week, as well as continuing my irrigation business.

• I was responsible for cooking, cleaning and supervising 4 children under the age of 8. Chef- Teabo- January 2015 to November 2016

• During my junior year, I began my first food-based job at Teabo working as a cook.

• I was responsible for preparing food, sauces, and cutting boxes of meat. I often was cooking and preparing food for guests alone and unsupervised (100+ tickets per 8 hour shift) NAPA Auto Parts and UCD Football VE-UC Davis - March 2012 to November 2014 During this time, I worked for two summers at NAPA Auto Parts in my hometown of San Mateo.

• Also during the school year, I was a video editor for UC Davis football. I prepared practice and in-game footage, suitable for review by coaches and players. Education

Bachelor’s in Biological Sciences- Neurobiology, Physiology and Behavior UC Davis - Davis, CA- July 2012 to January 2017

Skills

• Irrigation (7 years)

• Video Editing

• Customer Service (6 years)

• Retail Sales

• Hospitality Experience (6 years)

• Typing (10+ years)

• Microsoft Office (8 years)

• Proofreading

• Supervising Experience

Certifications and Licenses

Food Handler Certified- 2021-2024

Indeed Assessments*

Basic Maintenance and Repair — Highly Proficient- May 2020

● Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities. Full results: Highly Proficient

Administrative Support/ Professional Fit — Expert- July 2020

● Measures the traits that are important for successful administrative support professionals. Full results: Expert

Attention to Detail — Expert- July 2020

● Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Expert

Sales: Influence & Negotiation — Proficient- July 2020

● Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient Written Communication — Highly Proficient- July 2020

● Best practices for writing, including grammar, style, clarity, and brevity. Full results: Highly Proficient

Call Center Customer Service — Highly Proficient- July 2020

● Applying customer service skills in a call center setting. Full results: Proficient Food Service: Customer Situations — Highly Proficient- September 2020

● Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient

Food Safety — Highly Proficient- September 2020

● Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Proofreading — Proficient- June 2020

● Proofreading written texts. Full results: Highly Proficient Workplace Safety — Highly Proficient- September 2020

● Using safe practices at work. Full results: Highly Proficient Sales Skills — Highly Proficient- September 2020

● Influencing and negotiating with customers. Full results: Highly Proficient Retail Customer Service — Highly Proficient- September 2020

● Comprehending and responding to retail customer needs. Full results: Highly Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification*



Contact this candidate