BOGBO, JOSEPH TAKIM

Abuja, Nigeria ad2qze@r.postjobfree.com +234 703-***-****

27th March, 1993

PROFESSIONAL SUMMARY

Resourceful and result-oriented medical laboratory scientist with an in-depth knowledge of laboratory technology, research, experiments, sales, and customer service. Passionate about executing clinical testing and specimen analysis in an effort to assist hospital physicians with the diagnosis, treatment, and prognosis of illnesses, injuries, and other medical conditions. Skilled in preparing and refining chemical compounds for public or medical use; Designing experiments to test hypotheses conducting laboratory tests; preparing chemical solutions, reagents, and specimens; analyzing and reporting findings; investigating atypical results and discrepancies to determine causation; Upselling; Customer retention and a good grasp of social media marketing. Proven record of maintaining focus, accuracy, and precision under pressure to produce reliable results. A team player, with the flexibility to function immensely with colleagues, acquaint with new equipment, and adapt to new developments and working environments.

CORE COMPETENCIES

Active Listening Patience Collaboration

Confidentiality Organization Laboratory management

Safe Work Practices Analytical Understanding Standardized Practice

Customer Relationship Management Upselling Negotiation SKILLS AND EXPERTISE HIGHLIGHTS

Rapport building: Adept at understanding the target market and engaging clients in the most suitable manner.

Research/Analytical skills: Able to identify new areas of beneficial research in the bounds of a company's market as well as perform a range of clinical laboratory tests and chemical analyses on biological samples.

Product Expertise: Studies a product to acquire in-depth knowledge for versatility in sales and negotiation.

Attention-to-detail: Demonstrates ability to be precise in measurements and calculations to ensure that results are accurate and valid; ensures that documentation and reporting processes are accurate and in compliance with required policies and regulated procedures.

Interpersonal skills: Relates smoothly with people from all social statuses and walks of life.

Excellent verbal and written communication skills: Able to understand, analyze, and explain substances and materials to convey interpretations of lab results in a way that others can understand.

Effective Time Management, Prioritization, and Organizational Skills: Able to take an organized approach to all tasks in order to prioritize them according to their importance.

Proficient in Microsoft Office (Word, Excel, PowerPoint).

Flexible/Adaptive/Resilient: Able to shift strategies and accept other viewpoints. Adapts quickly and effectively to changing situations. Able to overcome disappointments and learn from setbacks to bounce back. Able to adjust to expected change.

Adaptability Under Pressure: Able to handle changes under pressure, make adjustments without crumbling, and respond appropriately to situations affecting the outcome of managerial efforts Professionalism and

Professionalism and Ethics: Able to understand the ethical standards and legal requirements, expected in the provision of care; work collaboratively with other healthcare team members to ensure appropriate care to clients; know how to seek help from other members of the healthcare team when care demands exceed the scope of personal competence.

PROFESSIONAL EXPERIENCE – CAREER PROGRESSION

CHIMEREMEZE DIAGNOSTIC CENTRE, ELEH, ORU WEST, IMO, NIGERIA Position: MEDICAL LABORATORY SCIENTIST Tenure: 2021 – 2023

Received urine, blood, or other samples for experimentation and analysis.

Prepared standard volumetric solutions or reagents which were combined with specimens.

Managed and operated laboratory equipment.

Tested and studied human samples; guided and supervised junior staff and technicians.

Evaluated test results and prepared reports for physicians; cross-matched blood samples for transfusion.

Maintained laboratory quality assurance and safety standards. UNBLINDED - PARAMUS, NEW JERSEY, U.S.A.

Position: CUSTOMER SERVICE REPRESENTATIVE (remote) 2022 - 2023

Conferred with customers by telephone to provide product or service information.

Utilized problem-solving techniques to identify solutions for complex customer inquiries promptly and efficiently.

Performed data entry tasks accurately and in a timely manner.

Followed up with clients to check that they were still satisfied with purchases.

Recommended improvements in products, services, or billing methods to prevent future problems. PRESS LIKE - PROSPECT, OREGON, U.S.A.

Position: SALES REPRESENTATIVE (remote) 2022 - 2023

Cold-called potential customers to generate leads.

Negotiated with leads, used persuasion techniques to overcome objections, and landed beneficial deals.

Submitted and processed orders to make sure customers received the services they requested on time.

Represented the brand during special events, customer interactions, and sales.

Enticed customers with sales and promotions to boost sales.

Assisted customers with product finding and selection. BENIK HOSPITAL, MGBIDI, ORU WEST, IMO, NIGERIA

Position: NATIONAL YOUTH SERVICE CORP MEMBER Tenure: 2021 – 2022

Conducted experiments seeking biochemical relationships in organically damaged and mentally ill patients.

Tested and analyzed a variety of samples, specimens, products, or materials for chemical composition or presence of specific substances; followed standardized analytical procedures.

Employed analytical instrument techniques such as spectroscopy, spectrophotometry, and chromatography to characterize materials and identify samples and specimens; developed new instrument methods.

Carried out qualitative and quantitative analyses; conducted chemical, biological, and physical tests on materials to determine that standards were met.

Devised and adapted technical procedures and modified equipment, as needed.

Participated in developing new methods for carrying out biochemical, biological, and chemical analyses. UNIVERSITY OF CALABAR TEACHING HOSPITAL, CALABAR, NIGERIA Position: INTERN Tenure: 2019 – 2020

Prepared samples for testing using various laboratory equipment; classified and labeled samples.

Maintained all laboratory records; cleaned and sterilized equipment and work areas.

Complied with the correct procedures, policies, and health and safety regulations.

Conducted laboratory tests, analyzed results, and documented the findings.

Documented activities, and results and reported back to management; collected and prepared research and information needed for studies.

Undertook basic administrative tasks such as filing and answering telephones. BONESMITH ORTHOPAEDIC HOSPITAL, HOSPITAL JUNCTION, YENAGOA, BAYELSA, NIGERIA Position: MEDICAL LABORATORY SCIENTIST Tenure: January – March 2019

Examined and analyzed body fluids, tissues, and cells; analyzed the chemical makeup of body fluids.

Identified potentially harmful microorganisms; taught proper laboratory practices to students and healthcare personnel.

Tested blood for drug levels to measure the efficacy of particular treatments.

Evaluated test results for accuracy; supervised inventory.

Helped interpret test results for physicians; ensured quality control throughout the laboratory.

Operated, maintained, and repaired clinical instruments; used complex computer systems for data entry, retrieval, and analysis.

VOLUNTEERING EXPERIENCE

SOCIETY FOR FAMILY HEALTH

Position: MEDICAL LABORATORY SCIENTIST Tenure: 2020 – 2021

Provided timely and quality laboratory and HIV Testing Services to ensure comprehensive HIV prevention, care, and treatment among Key Populations.

Maintained a robust Laboratory Information Management System (LIMS) and timely reporting of laboratory activities to SFH.

Contributed to the development of lessons learned from projects related to the laboratory component of HIV comprehensive services for Key populations.

Interfaced with external stakeholders in the state on laboratory matters and supported in building a resilient system for sustainable laboratory system strengthening. EDUCATION

Bachelor of Science (BSc) – Medical Laboratory Science 2012 – 2017 Niger Delta University, Wilberforce Island, Bayelsa State, Nigeria.

Senor Secondary Certificate Examination

Federal Government College, Vandeikya, Benue State, Nigeria.

First School Leaving Certificate

St. Patrick’s Primary School, Kakwagom, Boki L.GA., Cross River State, Nigeria. REFEREES

Available on request.

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