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Customer Service Quality Assurance

Location:
Hyattsville, MD
Salary:
20
Posted:
January 13, 2024

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Resume:

Rina Samadder

Adelphi, MD 240-***-****

ad2qyd@r.postjobfree.com

Phlebotomist Technologist Medication Technician Food Handler

PROFESSIONAL SUMMARY

To become an efficient employee, I would like to have a position in an organization where I can utilize myself to best and prove myself as great contributor of it so that I can make myself as a great competitor to the challenging professional world to develop a Dynamic Career today’s challenging area.

Active Secret Clearance

CORE COMPETENCES

Customer Service

Budget Analysis

Microsoft Project

Project Management

Risk Mitigation

Problem Solving

Operation Management

Change Management

Bi-lingual English/Bangla

Quality Assurance

Communication

Process Analysis

Leadership

Team Building

Global Diversity

PROFESSIONAL EXPERIENCE

Food Handler

Popeyes, Adelphi, MD From January 2023 to March 2023

Prepares and packages food and drink products

Unloads and stocks inventory items as needed

Prompt and regular attendance on assigned shifts

Acts with integrity and honesty, and promotes the culture

Phlebotomist Technologist (Phlebotomist)

Lab Aid Specialized Hospital ltd. Dhanmondi, Dhaka, Bangladesh From May 2011 – December 2015

Served as an Phlebotomist in the department and ability to ease the stress of their patience and work collaboratively with teammates. These skills are every bit as crucial as your technical skills

Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Follow infection-control and safety procedures in carrying out daily phlebotomy functions.

Prepare blood-collecting equipment, draw blood, and safely store and transport samples.

Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.

Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service.

EDUCATION & CERTIFICATIONS

Higher Secondary Certificate (H. S. C.) – Equivalent to United State High School Requirements.

Name of Institute : Swarnakoli High School

Group : Humanities

Borad : Dhaka

Year of Passing : 1999

Division : 2nd

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CERTIFICATIONS, TRAININGS, & TECHNOLOGY SKILLS

Course: Phlebotomy Technician Certification

Name of Institute : Spark Institute of

Medical Technology

Board : N.P.C.E.

Board : Maryland

Passing Year : 2024

Certificate / ID # 24-0011

Expiration Date: 01/03/2026

Course: Certified Medication Technician

Name of Institute: Forman Nursing Assistant Training Academy.

Board : Board of Nursing, Maryland

Passing Year : 2019

License # MT0132969

Expiration Date: 08/28/2025

Course: Diploma in Medical Technologist

Name of Institute : Spark Institute of

Medical Technology

Board : B. T. E. B.

Passing Year : 2011

G.P.A. : 3.19

Field Training : D. M. C. H.



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