Marie A Robidoux

**** ***** ***** **

Ladson SC *9456

570-***-****

ad2qy8@r.postjobfree.com

Searching to Obtain a challenging position where I can apply my experience to secure an opportunity to fully utilize training and skills to be a part of a team pursuing continuous success in a company.

EXPERIENCE

Property Claims Desk Adjuster // Berkshire Hathaway Guard // Remote JUNE 2022- PRESENT

Contact, investigation of loss, damages, negotiation and settlement, file management, policy determination and analysis of small to large loss homeowners property claims while providing a high level of seamless customer service and satisfaction, building agency relationships and knowledge of homeowner repairs and vendor programs, provides backup for homeowner administrators. Included use of Outlook, Integrated Claims Systems, Xactimate and Xactanalysis. Project Coordinator // Simplex Homes, Scanton, PA

NOVEMBER 2021 – JUNE 2022

Assist the Multi-Family/Commercial Division processing material/submittal requests, writing/processing production orders, preparing production inspection reports and distribute for client invoicing, updating and managing customer budget sheets, lead weekly project meetings while updating and distributing meeting minutes, material take-offs of plans for bidding purposes, monitor shipping schedule while coordinating with clients for delivery and closely support project supervisors in the field.

Branch Operations Manager // Fastenal, Scranton, PA NOVEMBER 2017 - NOVEMBER 2021

Directed branch by ensuring the attainment of sales goals and excellent customer service, provided pricing and availability by attaining relationships with vendors, managed inventory, billing accounts and pricing inquiries, placing orders for large projects, research of products verifying architectural qualifications providing SPEC and data sheets for companies, utilize resources for best price and cost- efficient purchases for the company, Implement SOPs for staff to utilize for a productive and growing branch. Develop and lead operations team while continuously training and developing each employee to advance their career within the company. Implement health and safety plans while cautiously looking for operational improvements.

Area Manager // ISS (AMAZON), Gouldsboro, PA

NOVEMBER 2015 - FEBRUARY 2017

Recruited and trained over 120 associates and presented the Amazon team with barriers our new associates came across. Interviewed and trained qualifying candidates for promotion of Admin Coach and Focus Coach positions based on performances. Advocate for associates employed by ISS. Investigated all Safety and ER issues regarding associates that go against company policies and issues; presented disciplinary action including termination. Analyzed shift metrics including attendance and attrition rates.

REFERENCES

Available upon Request

SKILLS

Build and maintain

relationships with valued

customers and vendors to

create seamless operations

and sales processes. Use

analysis, estimating and

time management while

taking initiative while

achieving desire for

excellence in interpersonal

skills

Enforces policies,

delegates

effectively while

exhibiting

leadership skills

providing strategies to

power through workdays

with a positive outlook.

Enthusiast to

continuously gain

knowledge and expertise

to grow within the

company.

EDUCATION

Marywood

University, Scranton,

PA —

Business/Education

2009 - 2013

Lackawanna

College, Scranton, PA

— Business Mgmt

2004 - 2006

McIntosh College,

Dover, NH Business

Mgmt 2001 - 2003

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