Customer Service Accounts Payable
Resume:
Dana S. McKinney
Dear Hiring Committee,
I am interested in applying for an engaging position at your company, utilizing my education, work and life experience. I have experience with customer service, problem solving skills, with great verbal skills. I can operate most computer systems such as Microsoft office; I have always been a fast learner and finish all assignments or tasks on time. I have had copious amounts of experience with communicating to customers on the phone as well as in person. I have also trained others for customer service positions. I like to keep my workplace clean at all times. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.
Please do not hesitate to reach out in order to arrange an interview to speak more about my qualifications. I thank you in advance for any consideration you may give me and look forward to speaking with you.
Sincerely,
Dana S. McKinney
Dana S. McKinney
6/9/2017
121 High Street
Alexandria, Tennessee 37012
**************@*****.***
30+ Years of Accounting and Human Resource Development
Objectives
Seeking a job or career opportunity, utilizing my college experience along with my customer service background and other knowledge, with an employer who offers advancement for performance.
Education
DeKalb County High School, Smithville, Tennessee, 1988, 3.5 G.P.A.
Motlow State Community College, 1992-99, 3.1 G.P.A.
Work Experience
S&C Convenience Store / Manager
2014-Present
Manage 2 stores, customer service, accounts payable, accounts receivable, payroll, inventory, deposits, benefits, schedule deliveries and vendors.
Kindred Nursing / Human Resources Payroll Benefits Coordinator
2012-2013
Responsibilities include daily payroll for hundreds of employees. Data entry, managing SAP system, petty cash reconciliation weekly, answer calls, and paging nurses. Insurance benefits coordinator set up meetings to train employees on the new computer programs and benefits.
TNT Market / Cashier
2011-2012
Customer Service, Operate Register, Stocking products, I have been trained to open and close the store, do daily paperwork, count deposit, do store orders, all store maintenance, and train new employees.
Food Concepts / Account Clerk, Office Manager
2003-2007
Manage payroll, accounts payable, accounts receivable, data entry, inventory control, monthly reports, Suta, Futa freight logistics, customer service, employee insurance in addition to being the full charge bookkeeper.
DeKalb Soil Conservation District / Office Coordinator
2002-2003
Manage accounts receivable, accounts payable, payroll, bank reconciliation, data entry, filing, scheduling and performing educational functions for the county schools, created documents for local news, prepared board meetings and financials for monthly meetings.
Smithville Electric Systems / Assistant Manager
1986-2001
Responsibilities include managing payroll, Time sheets, accounts payable, accounts receivable, bank reconciliation, data entry, Inventory control, monthly reports, monthly board materials, employee insurance, and assist the Tennessee Valley Authority in audits.
Computer Skills
I have taken classes for the whole Microsoft Office Suite of programs such as, word, publisher, excel, and power point. I am a fast learner and I have a good personality. I am also experienced in Quick books, Lotus, Lotus 123, Peachtree, SAP, Kronos, HPAS and Pricebook.
References: You need at least 5 references-
3 of them should be current or previous supervisors.
Names, position/Company, telephone numbers, email addresses.
Terry Ray, Oreilly Auto, Parts Retail Sales Specialist Manager, 615-***-**** ***********@*****.***
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