KHUSHI BAWA

Vancouver, Canada P : +1-778-***-**** ad2qwz@r.postjobfree.com

SUMMARY

Decisive cashier with 2 years of experience providing excellent customer service, accurately handling daily accounts, and maintaining inventory. Aiming to use retail knowledge and expertise to efficiently fill a Cashier role.

WORK EXPERIENCE

Safeway (Starbucks), Canada

Barista ( October 2023- Currently working) Coquitlam, Canada

1.A professional who makes and serves beverages (coffee, tea and specialty beverages)

2.Cleaning and sanitizing their work areas, seating areas and equipment/ tools items.

3.Check if brewing equipment operates properly and report the maintenance needed.

4.Responsible for taking customer orders and payments.

5.Communicate customer feedback to managers and recommend new items.

Only, India

Cashier (August 2021 – September 2022) Delhi, India

1. Solved billing problems and answered customer inquiries.

2. Implemented new customer service strategies, increasing customer satisfaction by 9% in 6 months.

3. Resolving customer issues, complaints, or concerns in a timely and professional manner.

4. Calculated total payments received each month and reconciled the results with total sales.

5. compiled and maintained non-monetary reports and records.

Reliance Fresh, India

Cashier ( October 2023- Currently working) Delhi, India

1 Operates POS cash register, handling 50 transactions on average daily and verifying money counts in cash drawer.

2. Have a reputation for prompt, efficient service with a high level of accuracy, receiving a 97.7 customer satisfaction rating.

3. Managed exchanges, returns and refunds with adherence to company policies.

4. Maintained through knowledge of store merchandise and selling store credit cards and loyalty programs

5. Open and close the register, monitor cash limits and always ensure quality customer service

EDUCATION

KWANTLEN POLYTECHNIC UNIVERSITY Canada

Undergraduate- Associate of Science (Expected 2025)

Develop an understanding of multi-disciplinary understanding of natural and applied sciences and develop critical thinking and research skills.

VOLUNTEER WORK

SOCIAL ACTION FOR RURAL DEVELOPMENT AND ADVANCEMENT Delhi, India

Team Member (Dec 2022 – Apr 2023)

Collaborated with the health and sanitation program team and educated people in the rural areas.

ADDITIONAL

Technical Skills: Strategic Sourcing, Problem Solving, Data Analysis, Busy Accounting Software, Excel, PowerPoint, Word

Skills: Customer service, cash handling, Communication, problem-solving, Teamwork, Merchandise organization.

Languages: Fluent in English and Hindi

Availability: open Availability (Monday, Tuesday, Thursday, Friday, Saturday, and Sunday)

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