*********@*****.***
Tieton, WA *****
D/A
ASENET DIAZ
About
Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Experience
Super 8 Motel - Ellensburg, WA
Front Desk Receptionist
Enhanced customer satisfaction by providing efficient and professional front desk services.
Streamlined office operations for improved productivity with effective organization and communication skills.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining a welcoming and organized reception area.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
Royal Vista Nursing & Rehab - Ellensburg, WA
CNA
Enhanced patient satisfaction by providing compassionate and attentive care.
Reduced patient stress levels through effective communication and active listening skills.
Assisted patients with daily living activities, promoting independence and dignity.
Education
SNHU Online
Expected in June 2024
Associate of Arts Accounting
Ellensburg High School
Ellensburg, WA
June 2002
High School Diploma
Skills
Guest Relations
Correspondence Drafting
Office Organization
Customer Service
Clerical Support
Cash Handling