Carla Smith

Cashier/Customer Service - Walgreens

Plymouth, MN

ad2qug@r.postjobfree.com

612-***-****

Results-oriented cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing business revenue and decreasing shrinkage while exceeding sales and productive objectives. Personable and responsible cashier with 5 years of experience in retail and customer service. Solid team player with upbeat, positive attitude, and ability to build customer loyalty. Responsible cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organizational abilities. Seek role of increased responsibility to leverage strengths in service and sales.

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Work Experience

Cashier/Customer Service

Walgreens - Plymouth, MN

January 2017 to Present

• Learned roles of other departments to provide coverage and keep store operational

• Kept area such as restrooms and service equipment clean and neat.

• Established, identified and assessed event goals and intended outcomes.

• Worked closely with front-end staff to assist customers

• Helped customers locate and select appropriate merchandise throughout store.

• Stayed up to date on current item discount to support promotions.

• Processed efficient and accurate cash, check, debit, and credit card payments using point-of-sales system.

• Helping customers find specific products, answering questions, and offering advice. Certified Nursing Assistant

Saint Therese - Plymouth, MN

October 2015 to May 2017

• Handle personal hygiene duties include brushing residents' teeth, bathing them, combing hair, changing clothes, and shaving them

• Toileting duties include assisting residents who need help going to the bathroom, changing bedpans, and emptying catheters

• Volunteered to work additional shifts and overtime during busy period to maintain proper staffing and floor coverage

• Responded to patient alarms and needs-assessments requests to identify course of treatment

• Managed and maintained patients' rooms, shared-living areas, and nursing stations personal care attendant

CNA, Bryn Mawr HCC - Minneapolis, MN

June 1997 to September 2015

Minneapolis, MN

• Improve residents stay at the nursing home by assessing residents needs and presences

• Assess new members' needs and recommended suggestions to enhance job performance and time management.

• Train and mentor new team members

• Perform light housekeeping duties and assume the role of personal care attendant

• Chart resident's information

• Provide excellent customer service skills by answering inquiries from co-workers, management, and residents

Education

Associate in Applied Science in Criminal Justice in Criminal Justice Minnesota School of Business

June 2015

Skills

• Customer service

• Cash register

• Pos

• Pos systems

• Problem solver

• Credit

• Housekeeping

• Crew Member

• Cash Handling

• fast learner

• Team Player

• Inventory

Additional Information

SKILLS

• General housekeeping ability

• Calm and level-headed under duress

• Patient relations

• Grooming and bathing assistance

• Preparing meals

• Quick Problem solver

• Customer service excellence

• Credit and cash transaction

• POS systems

• Cash register operation

• Active listening

• Money handling

Contact this candidate