Project Management Industrial Engineering
Resume:
Jorge K. Rodriguez
Mount Laurel, NJ *****
*****.*.***************@*****.***
Clearance: Secret
SUMMARY OF QUALIFICATIONS
Accomplished and versatile professional, adept in Medical Operations, Military Project Management, and Industrial Engineering. My tenure includes significant roles such as an Industrial Engineering Supervisor at United Parcel Service, where I specialized in developing work measurements to optimize hub operations, reduce costs, and ensure service efficiency. With a strong background in Administrative Tracking, Operational Support, Military Recruitment, and policy compliance, I have a proven track record in auditing and enhancing operational plans, and in implementing strategic long and short-range initiatives. My skills extend to providing critical training, methods certification, and operational support, facilitating significant improvements in business plan execution. Renowned for my ability to implement effective procedures and improve workforce readiness and efficiency, I am also proficient in MS Office, highly skilled in administrative functions, and bilingual in English and Spanish, with expertise in both conversational and technical contexts.
AREAS OF EXPERTISE AND EXPERIENCE
PROFESSIONAL EXPERIENCE
Industrial Engineering Supervisor –United Parcel Service – Lawnside, NJ . Jan. 2023 – Pres.
• Delaware and South Jersey Package Planner.
Responsible for developing work measurements for use in improving hub job set-ups and operational conditions that reduce cost and meet service commitments.
Audits operating plans and procedure compliance, develops, implements, and assesses hub operations’ long and short-range operating plans based on work measurement, and assists operators with implementing improved operating plans, new services, improved procedures, and new technology.
Provides tools, training, methods certification, and assistance as needed to support the achievement of the business plan.
Work with Division, Hub, and Feeder Managers to identify and prioritize opportunities for operations and process improvements where key business plan objectives are not being met.
Serves as the communications liaison with other functions and coordinates all initiatives that impact hub operations planning requirements.
Technical Recruiter / Area Manager –United States Army Recruiting Command – Cherry Hill NJ. Sept. 2021 – Jan. 2023.
• Provides full life cycle recruiting for military programs.
Emphasis on recruiting Software Engineers/Developers, System/Network Engineers, System Administrators, QA Testers, Software Architects, Proposal/Capture Manager, Program/Project Managers, as well as other Technical and Logistical positions.
Contacts, interviews, and advises civilian personnel to obtain qualified applicants for enlistment into the Army.
• Customer Service
• Project Management
• Time Management
• Attention to Detail
• Full Life Cycle Recruiting
• Planning
• Sales
• Troubleshooting procedures
• Microsoft Excel, Power
Point, Spreadsheet
• Problem Solving
• Risk Management
• Facility
Management
• Product
Development
Contacts representatives of schools, public officials, personnel managers, parents of prospective applicants, religious and civil leaders, and others to present the Army as an employment and career opportunity.
Discusses individual aims and goals to include security, personal aptitudes, training opportunities, job satisfaction and stability, advancement, prestige, and military life.
Assists in market research and analysis of recruiting footprint and makes appropriate recommendations to station commander.
Experience working on a long-term program requiring fast paced candidate sourcing, submittal and hires.
Manages multiple program reporting portfolios to maintain accurate timeline of candidate hiring process and progression.
Tracked staffing roster including current team, upcoming hires, and team vacancies.
Opened and managed new requisitions.
Site Security Manager - Defense Manpower Data Center – St. Cloud, MN. Sept 2019 - Sept 2021
• Facility Manager/ Trainer
Served as the Super Verifying Official (SVO) in the Dependent Enrollment Eligibility Reporting System
(DEERS) section of the Military Personnel Services Division (MPSD)
Served as the primary source on the rules, regulations, and directives regarding ID Cards/DEERS/ RAPIDS procedures.
Kept employees and facility staff up to date with policy changes and regular training resulting in an increase in foot traffic and need for additional personnel.
Was primary point of contact for the Project Manager Offices which is located at Fort Knox, KY for cases that involve input/resolution by the Project Offices.
Primary point of contact for the Defense Manpower Data Center (DMDC) to resolve all issues with equipment and cases that involve DMDC input/correction to the DEERS database.
Trained new personnel and appointed superseding Site Security Manager, ensuring continuity for the community and neighboring states.
Healthcare & Safety Official – 367 Engineer Battalion - St. Cloud, MN. Sept 2019- Sept 2021
• Medical Oversight and Safety/Risk Management Advisor
Screened and maintained medical records for current or past medical conditions improving organization readiness by 23%.
Implemented procedures to track, improve and maintain medical readiness across the organization during initial year of COVID-19 Pandemic.
Briefed on safety requirements and hazards during the fiscal year and inspect facilities for deficiencies yearly.
Appointed and certified Additional Safety Officers in down trace facilities, increasing trained personnel by 70%.
Ensured and maintained Safety and Medical Standard Operating Procedures during tenure alongside.
Maintained record of injuries and incidents for the organization and ensure proper care is procured for service members based off the gravity of each individual case with a decrease in incidents by 8%. Healthcare Supervisor – Military Entrance Processing Station, Fort Hamilton, NY. Mar 2019 – Sept 2019
• Medical Processing and Oversight
Developed and improved record keeping system which resulted in a Meritorious Unit Award for the Station.
Streamlined record keeping for yearly inspection resulting in a Superior Unit Award for the Medical Department.
Screened and maintained medical records for current or past medical conditions that could be disqualifying for entrance or retention in the military, improving the sections sorting system.
Interviewed applicants for medical conditions that could affect test results. Determined types of exams required and special testing due to age or service requirements.
Explained and demonstrated procedures to minimize confusion or false failures resulting in a more accurate candidate screening process.
Education
Detroit School for Digital Technology – Detroit, IL – Jan 2024
Technology Professional 6
• COMP TIA Net +
• COMP TIA Sec +
• COMP TIA CYSA +
Exec Online
Columbia Business School - Managing Power for Team Excellence Certificate - March 2023
Duke Corporate Education - Elevated Coaching Skills Certificate - June 2023 Excelsior College – Albany, NY – May 2023
B.S – Business Management
United Parcel Service - April 2023
Engineering Development Program Graduate
Institute of Industrial & Systems Engineers – Mar 2023
LEAN Green Belt Certificate
Syracuse University – Nov 2022
Project Management Professional (PMP) Certification International Six Sigma Institute – Sept 2022
Master Black Belt Sigma Six Professional Certificate United States Army First Army Academy October 2023
Observer Controller / Trainer Course
United States Army Recruiting & Retention College May 2021
United States Army Recruiter Course
United States Army Medical Department November 2019
Healthcare Specialist (Combat Medic)
CPR
Emergency Medical Technician - NREMT Certified
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