Customer Service Representative
Resume:
Jessica Canteen
Georgetown, SC *****
************@*****.***
Obtain a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company’s brand name. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Account Associate
VXI Global Solutions - Georgetown, SC
September 2021 to Present
Maintain an excellent rapport with our clients while protecting the integrity of our clients accounts. Customer Service Representative
Coastal Staffing Solutions - Georgetown, SC
March 2015 to Present
Shift Manager
KFC - Anderson, SC
February 2020 to May 2020
Cook/Cashier
McDonald's - Georgetown, SC
September 2017 to February 2018
Room Attendant
Sun Hospitality Resort Services - Myrtle Beach, SC July 2017 to September 2017
I prepare suites for all future guest that reside at the resort. Although I'm a Room Attended by profession. I'm an intelligent young lady with many talents.
Customer Service Representative
Sykes Enterprises, Incorporated - Kingstree, SC
September 2016 to April 2017
Assist customers With account specific information. Providing billing and troubleshooting information. Along with all other possible Wireless issues that's a customer ask for. Banquet Server/Restaurant Staff
Webster's Tavern and Grill at Litchfield Beach and Golf Resort - Pawleys Island, SC September 2015 to November 2015
Responsibilities
I set up and breakdown banquet weddings conferences and all other events that banquet staff are supposed to do I also am a restaurant crew person I am responsible for maintaining cleanliness in the dining area in also maintain cleanliness in the server area of the restaurant Customer Service Representative
Coastal Staffing Services, LLC. - Georgetown, SC
March 2015 to September 2015
Responsibilities
Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. Sales Associate/Cashier
Zara's - Miami, FL
November 2012 to May 2013
Responsibilities
Maintain the store and answer all customer service related issues. Sales Associate
Mama D's Beauty Supply - Columbia, SC
February 2006 to August 2012
Education
Associate in Cosmetology
Virginia College - Columbia, SC
July 2010 to July 2011
High school diploma in General Education
Earle C. Clements Job Corp Academy - Morganfield, KY November 2002 to November 2004
High school diploma or GED
Skills
• Data Entry (10+ years)
• Banquet Experience
• Catering
• Cooking
• Host/Hostess
• Restaurant Experience
• Serving
• POS
• Microsoft Powerpoint
• Kitchen Experience
• Microsoft Word
• Food Safety
• Bussing
• Debits & credits
• Accounts Receivable
• Accounting
• Account Reconciliation
• Office Management
• Event Planning
• Bank Reconciliation
• Microsoft Outlook
• Restaurant Management
• Accounts Payable
• General Ledger Accounting
• Bookkeeping
• Merchandising
• Pricing
• Upselling
• Food Preparation
• Financial Report Writing
Certifications and Licenses
Notary Public
November 2021 to November 2031
Additional Information
Skills:
Type 40 w.m.p.
220 k.s.p.m.
Daily posting if cash receipts.
Utilize great telephone technique on the Audix System Proficient in Microsoft Word, Power Point and Excel. Able to assist in training of new personnel.
Communicated directly with customers by phone, electronically or face to face. Wrote and kept accurate records of discussions and correspondence with customers.
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