Jessica Canteen

Georgetown, SC *****

ad2qrm@r.postjobfree.com

+1-843-***-****

Obtain a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company’s brand name. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Account Associate

VXI Global Solutions - Georgetown, SC

September 2021 to Present

Maintain an excellent rapport with our clients while protecting the integrity of our clients accounts. Customer Service Representative

Coastal Staffing Solutions - Georgetown, SC

March 2015 to Present

Shift Manager

KFC - Anderson, SC

February 2020 to May 2020

Cook/Cashier

McDonald's - Georgetown, SC

September 2017 to February 2018

Room Attendant

Sun Hospitality Resort Services - Myrtle Beach, SC July 2017 to September 2017

I prepare suites for all future guest that reside at the resort. Although I'm a Room Attended by profession. I'm an intelligent young lady with many talents.

Customer Service Representative

Sykes Enterprises, Incorporated - Kingstree, SC

September 2016 to April 2017

Assist customers With account specific information. Providing billing and troubleshooting information. Along with all other possible Wireless issues that's a customer ask for. Banquet Server/Restaurant Staff

Webster's Tavern and Grill at Litchfield Beach and Golf Resort - Pawleys Island, SC September 2015 to November 2015

Responsibilities

I set up and breakdown banquet weddings conferences and all other events that banquet staff are supposed to do I also am a restaurant crew person I am responsible for maintaining cleanliness in the dining area in also maintain cleanliness in the server area of the restaurant Customer Service Representative

Coastal Staffing Services, LLC. - Georgetown, SC

March 2015 to September 2015

Responsibilities

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. Sales Associate/Cashier

Zara's - Miami, FL

November 2012 to May 2013

Responsibilities

Maintain the store and answer all customer service related issues. Sales Associate

Mama D's Beauty Supply - Columbia, SC

February 2006 to August 2012

Education

Associate in Cosmetology

Virginia College - Columbia, SC

July 2010 to July 2011

High school diploma in General Education

Earle C. Clements Job Corp Academy - Morganfield, KY November 2002 to November 2004

High school diploma or GED

Skills

• Data Entry (10+ years)

• Banquet Experience

• Catering

• Cooking

• Host/Hostess

• Restaurant Experience

• Serving

• POS

• Microsoft Powerpoint

• Kitchen Experience

• Microsoft Word

• Food Safety

• Bussing

• Debits & credits

• Accounts Receivable

• Accounting

• Account Reconciliation

• Office Management

• Event Planning

• Bank Reconciliation

• Microsoft Outlook

• Restaurant Management

• Accounts Payable

• General Ledger Accounting

• Bookkeeping

• Merchandising

• Pricing

• Upselling

• Food Preparation

• Financial Report Writing

Certifications and Licenses

Notary Public

November 2021 to November 2031

Additional Information

Skills:

Type 40 w.m.p.

220 k.s.p.m.

Daily posting if cash receipts.

Utilize great telephone technique on the Audix System Proficient in Microsoft Word, Power Point and Excel. Able to assist in training of new personnel.

Communicated directly with customers by phone, electronically or face to face. Wrote and kept accurate records of discussions and correspondence with customers.

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