VICTORIA FROST

Victoria Frost is an accomplished Director of Operations, with experience leading

top-nationally ranked teams. Her successful background in business development and operations management guide her savvy approach to driving improved financial performance, brand reputation, and client satisfaction. She is passionate about improving business systems by implementing innovative best practices and maximizing resources. An excellent communicator with highly developed interpersonal skills, she seeks to join a pioneering organization in a role that is highly influential on the overall business performance. DIRECTOR of OPERATIONS

ABOUT ME

Director of Operations Salesperson

Compass

Dec 2015 – Jun 2020

Managed the business development as well as day-to-day operations for a top- nationally ranked (by Wall Street Trends) Real Estate sales team speciallizing in the luxury market In New York City.

• Managed weekly performance of sales team members to ensure KPI metrics on target in order to achieve individual respective sales goal.

• Continually revolutionised business processes, practices, and systems which required continuous research to source most innovative programs, and pertinent technology, including CRM and payroll. Trained Founder and team members accordingly and as needed.

• Managed development of team members to maximize sales productivity.

• Provided operational and administrative support to Founder and all team members.

• Oversaw and managed budget and preparation of financial statements for team that produced annual sales in excess of $200,000 million. Reviewed with team Founder to ensure financial metrics on-target to meet YTD goals.

• Organized and hosted upscale events to attract potential customers.

• Created exceptional marketing pieces and digital brochures for property listings up to $48 million.

• Communicated ongoing with HNI and UHNI clients discuss status of sale of property.

• Showed to prospective buyers the most exclusive properties and penthouses, including new development projects.

• Liason between clients, attorneys, management agencies, and all interested parties involved in sales transaction.

• Managed Social Media posts, campaigns, and advertisements. Your Job Title

Company

PROFESSIONAL EXPERIENCE

917-***-**** VictoriaLynFrost@gmail

.comom

Bronxville, New York /victoriafrost

Financial Statements

Preparation & Analysis

CRM Managemnet

MS Office Suite

Social Media Management

Quickbooks

Google Applications

KPI Metrics Management

TECHNICAL SKILLS

SKILLS

Leadership

Budgeting

Vendor Management

Performance Development

Project Management

Marketing

Sales

LICENSES &

CERTIFICATIONS

New York Real Estate

Salesperson License

Interior Design Certificate

(Hobby)

VF

Real Estate Salesperson

Nestseekers New York City, NY

Aug 14 – Dec 2015

Real Estate salesperson specializing in luxury rentals In New York City.

• Marketed and managed digital luxury rentals.

• Sourced clients and managed relationship throughout rental life cycle.

• Worked on behalf of Landlord to screen applicants. Operations Manager

E&S RIng Los Angeles, CA

Sep 2012 – Oct 2013

Managed a luxury rental building to ensure profitability and to maintain postive business/client relations.

• Hired, onboarded, and managed team of four.

• Responsible for annual budget creation.

• Implemented best practices to reduce expenses and maximize rental income.

• Exceeded budgetary goals for four consecutive quarters.

• Planned, controlled, and directed the daily operations of multiple properties

• Met the financial objectives of ownership and management

• Protected the value and integrity of real estate asset, and responsible for all applicable regulatory standards and requirements. Assistant Operations Manager

Sequoia Equities Simi Valley, CA

Aug 2006 – Sep 2012

Assisted Senior Operations Manager in management of multiple properties and management of team of ten.

• Created annual budget for each property and implemented bes.

• Cras et lorem erat. Nam vulputate, nisl sit amet egestas sagittis, metus mauris tempor turpis, nec iaculis turpis dui sit amet nisl.

•

Wall Street Trends:

Top 200 Nationally-Ranked

Team

Years 2015 - 2019

Rookie of The Year

Dec 2016

Exceeded Budget Four

Consecutive Qtrs

Oct 2013

Assistant Operations Manager

of the Year

Dec 2011

References are available on request.

VICTORIA FROST

VF DIRECTOR of OPERATIONS

917-***-**** VictoriaLynFrost@gmail Bronxville, New York / victoriafrost RECOGNITION PROFESSIONAL EXPERIENCE (continued.)

REFERENCES

Economics

Santa Monica College

2014-2015

Master’s Degree

Business Management

Name of University/College

2004 – 2006

EDUCATION

Contact this candidate