H

Stephanie

Eileen

Harian

619-***-****

ad2qm3@r.postjobfree.com

m

San Diego, California

92124

SUMMARY

Talented Administrative Assistant bringing excellent computer skills, word processing abilities, and expertise with spreadsheets. Increases team productivity by keeping files organized and expertly handling wide-ranging assignments. Operates well with minimal oversight and under tight deadlines. Motivated office professional with proven skills in managing appointments, meetings, and events. Able to independently organize resources to smoothly meet routine needs and complete special projects. Skilled communicator and problem-solver with the adaptability to handle changing demands. Skilled team player with a strong background in

[Type] environments. Works well independently to handle assignments and is always ready to go beyond basic assignments. Quick learner with good computer abilities. Personable administrative professional dedicated to cultivating positive client, staff, and management connections. Highly-developed communicator with outstanding skills in complex problem- solving and conflict resolution. Expertise in resource allocation and schedule management. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events. Dedicated [Job Title] with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. SKILLS

Payroll Administrative Experience

Accounts Payable Human Resources

Accounting Financial Report Writing

Cleaning English

Medical Collection Medical Billing

CPT Coding Accounts Receivable

Surgery Scheduling

Office Administration

Mail Handling

Workflow Optimization

Database Management

Meeting Planning

Appointment Scheduling

Multi-Task Management

Patient Care Advocacy

Cash Deposit Preparation

Payroll and Benefits Administration

Contract Negotiation Expertise

OSHA Compliance

Credit and Collections

Self-Starter

Customer Service

Healthcare Claim Coding

Qualified Pain Management Coder

Coding Error Resolution

Data Entry

Medical Billing Processing

Epic Systems

Patient Medical Records Maintenance

Certified Professional Coder

Patient Data Coding

Microsoft Excel

EMR Systems

Demographics Information

Electronic Health Record Applications

Patient Rights

Patient Health Information Access

Medical Release of Information ROI

Processes

Insurance Billing

Inpatient Coding

Past Due Account Management

Insurance Verification

ICD-10 Coding

Claims Appeal Procedures

Physician Billing

Medical Terminology

ASC Coding

Report Preparation

ICD-9 Coding

Billing Procedures

HIPAA Compliance

EXPERIENCE

Administrative Assistant

California

Gary Y Miya MD/ Jun 2003 to Jun 2022

Manage office workflow, and payroll, handle all overhead expenses Monthly overhead expense reports, new hire training, conduct & schedule staff meetings

Provider contacts new & all renewal

Billing and collections

Surgery Scheduling

Insurance Verification

Patient Advocate for all concerns and issues.

Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.

Conducted audits of medical records to identify missing or incorrect documentation that could affect accurate coding and billing.

Submitted claims electronically to insurance companies in accordance with regulations.

Analyzed trends in denials in order to recommend process improvements which would reduce the number of denials received.

Reviewed physician orders, laboratory results, diagnostic images, clinical statements and other health care provider services for completeness and accuracy. Assigned appropriate codes using ICD-10-CM for diagnosis, CPT for procedures, HCPCS for supplies and modifiers as required by payers.

Office Manager

National City, CA

Albert Sharf Paradise Valley Hospital/ Jan 2000 to Jan 2002 Office Manager

Billing and collections

Insurance Verification for all insurance types

Scheduling for hospital and office setting

New hire training.

Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.

Conducted audits of medical records to identify missing or incorrect documentation that could affect accurate coding and billing.

Submitted claims electronically to insurance companies in accordance with regulations.

Assigned appropriate codes using ICD-10-CM for diagnosis, CPT for procedures, HCPCS for supplies and modifiers as required by payers.

Facilitated payment arrangements with patients and guarantors who were unable to make full payment at time of service.

Provided customer service support via phone or email regarding account balances or other inquiries related to billing issues.

Medical Collection Claims Auditor

San Diego, CA

Southern California Physicians Medical Group/ Jul 1990 to Jan 2002 Medical Claims Auditor

Helped senior management develop clear policies and procedures for claim staff and office operations

Negotiated claims settlements with the involved parties, supporting the litigation process when settlements could not be negotiated

Collected information from claimants, witnesses and professional physicians Paid claims as high as $[Amount] using designated authority to quickly settle smaller matters.

Analyzed claim denials to identify underlying causes and develop resolution strategies. Monitored accounts receivable balances to ensure timely collection of payments. Assisted in developing internal processes for efficient handling of medical claims. Maintained current knowledge on Medicare and Medicaid guidelines as well as private insurance plans.

Investigated appeals from providers regarding denied or underpaid claims. Billing and Collections Specialist

San Diego, California

Sutter Corporation DME Supply Co./ Jan 1986 to Jan 1989 Medical billing and Collections for DME Supplies

Called moderately aged accounts in-person with friendly approach to resolve non-payment issues

Prepared and mailed letters to collect on outstanding customer balances Maintained organized system to increase collections team productivity Posted payments and adjusted balances to reflect new values Set up payment plans to help customers bring accounts current. Medical Records Clerk

San Diego, CA

UCSD Medical Center/ Jan 1985 to Jan 1986

File and pulling medical records when needed pull

Distributed and tracked medical charts to various hospital departments after authorized requests

Retrieved patients' records for medical staff and refiled them correctly after use Formatted and ordered medical records to maintain completeness and integrity. EDUCATION AND TRAINING

High School Diploma

Morse High School Jun 1978

San Diego, CA

CERTIFICATIONS

CPR Certification

LANGUAGES

English, Fluent

English, Conversational

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