JENNIFER M. CZAP

*** ***** **** *********, ** ***47

(C) 609-***-**** ad2ql3@r.postjobfree.com

www.linkedin.com/pub/jennifer-czap/b/465/173

SUMMARY

I am a seasoned administrative and office management professional that provides efficient and effective service and support with active participation towards corporate goals, achievements, and principles. Along with strong organization, communication, and team relationship skills, I have a proven track record of being the “go-to” source in providing results and satisfaction to executive management, colleagues, vendors, and clients alike while maintaining high standards for any business. ACCOMPLISHMENTS:

Effective on-going negotiations with key vendors and contractors and provided cost savings on average of $42,000 per year for Rive Technology.

Designed and implemented cost effective solutions improving process efficiency and staff performance in several departments.

Key administrative role in two Rive office build-out expansions by keeping 35% under budget and completed prior to target date.

Exceeded sales goals and enhanced Rollerblade Inc’s position as a market leader within the sporting goods industry.

Active role in strategy which helped Rollerblade surpass sales objective by 30% and resulted in company exceeding margin plan. HIGHLIGHTS:

Microsoft Office Suite Executive Management Business Correspondence

Logistics Administration Office Management Meeting & Event Planning

Inventory Management; ERP Purchasing Calendar Scheduling

Customer Service Management Supply Chain Human Resources

Vendor Negotiation QuickBooks & Accounting Detail Monthly & Quarterly Reports CERTIFICATIONS:

Fitness Aerobics Instructor - Jazzercise®

First Aid, CPR & AED – American Red Cross

HazMat Trained

PROFESSIONAL EXPERIENCE:

POLYCUBE COMPANY LLC, Levittown, PA August 2023 - Present Customer Service & Logistics Coordinator

Manage all day to day logistics administration of company’s manufacturing plant including bill of ladings, load pick-up appointments, tracking and shipment log.

Produce sales orders and obtain freight estimates for FTL and LTL for all product shipments to customers and sales team.

Negotiate with freight vendors to obtain best pricing and timely deliveries for customers to meet company’s daily shipment expectations and monthly sales goals.

Process all daily customer invoices including freight documents and certificates of compliance (COC) for products shipped.

Process all accounts receivables, payables for both customers and vendors in QuickBooks accounting software.

Provide detailed daily updates to management of all details regarding customers’ orders, shipments, and assigned projects.

Present weekly reports to management regarding business financials and collections. TECNICA GROUP NORTH AMERICA, West Lebanon, NH (Remote) July 2021 – June 2023 Manager of Logistics & Fulfillment for US & Canada

Maintained and performed daily inventory updates between company database platform and factories in Italy and Far East.

Produced and showcased weekly reports to relay shipment information for senior team and warehouse management.

Provided logistical support to three nationwide 3PLs and Canada operations department with container files which included port arrivals and delivery schedules.

Worked with outside logistical firm to uphold company standards for required deliveries and due diligence.

Participated in various company meetings to update and advise of all details regarding purchase orders, inventory, date expectations, and individual projects pertaining to company’s goals and initiatives. J. Czap

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CURCIO WEBB, LLC. Pennington, NJ June 2019 – July 2021 Office Administrator, Finance

Efficiently performed daily administration and various executive tasks for three financial consultants and Principal of the firm.

Maintain and update quarterly due diligence questionnaire to financial providers for submission of performance data and market values of retirement savings and 401(k) plans.

Meticulously prepare and enter financial quarterly figures such as mutual fund and fixed income holding totals in report platform program, Investment Metrics, and PARis financial software.

Download and organize monthly and quarterly totals from various financial provider platforms including but not limited to Fidelity, Principal, and Vanguard.

Format platform charts and graphs into financial PowerPoint and PDF reports along with editing fonts, verbiage, and overall look of final submission and report product to client.

Thoroughly proofread final quarterly client report and email to financial and/or HR committee for meeting review with consultant and Principal.

Assist west coast counterpart on monthly and quarterly billing to clients which included time and expenses.

Order and maintain supplies for office and adhere to practice budget. RIVE TECHNOLOGY, INC. Monmouth Junction (Einstein Alley), NJ January 2009–May 2019 Lab Administrator/Office Manager/Executive Assistant

Effectively managed all daily operations of office and lab by ensuring functionality, supply availability and high standard as key corporate representative and central point of contact.

Through efficient customer service, negotiated daily cost-effective pricing with vendors, contractors, and specialty suppliers to provide savings to adhere to the company’s forecast goals.

Maintained high standards regarding safety practices and reported any risks to Safety Manager and resource committee while providing input for areas of improvement.

Timely purchased all lab goods including equipment, chemicals, consumables as well as all general office supplies.

Accurately entered and updated QuickBooks accounting system to capture product costs including sales tax, freight, and other expenditures.

Provided key administrative support to Senior Leadership team with direct reports to Senior Vice-President of R&D and Chief Finance Officer.

Organized, planned, and implemented all company functions such as, but not limited to, training seminars, executive meetings, and employee events.

KANE WAREHOUSING INC., Hamilton, NJ May 2008-October 2008 Account Manager (Ascendia Brands – Temporary Position)

Maintained KEY role as company’s liaison for Customer Service, IS, Production Planning, and Logistic Departments.

Managed effectively daily order profile and product inventory of key accounts through EDI and transfers to distribution center. ROLLERBLADE, USA, Hamilton, NJ March 2004-May 2008 Customer Service Manager, Key Account Coordinator

Supervised and maintained all aspects of Customer Service Department and Call Center.

Governed all inventory through effective monitoring of product supply chain, database systems and allocation processes.

Managed daily workflow of distribution center regarding shipments, inventory, and vendor compliance regulations.

Provided administrative support for key accounts in EDI, sales, buyer forecasts, logistics, and product distribution.

Supported senior management team and contributed to key decisions that directly affected the company’s success and growth.

Motivated staff through effective team building and product tools to enhance skill sets and overall job function. BESAM AUTOMATED ENTRANCE SYSTEMS, INC., Hightstown, NJ 2000-2003 Purchasing Agent, Project Coordinator, Office Manager 1998-1999

Processed and maintained material orders for construction projects and product installations.

Coordinated timely deliveries and accurate fabrication of equipment with the company’s manufacturing division.

Provided administrative support and customer service for the company’s nine regional offices.

Prepared month end reports and assisted installation managers in tracking expenses for material and labor costs.

Maintained customer and order tracking logs to monitor sales, equipment production, and department’s expenses.

Managed all administrative operations of department (i.e., accounts payable, expense audits and database updates).

Developed and maintained employee resource manuals while streamlining department procedures and functions. J. Czap

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EBI COMPANIES, INC., Princeton, NJ 1999-2000

Administrative Manager

Supervised administrative operations of branch office with staff of thirty-eight employees including two assistants.

Reviewed and implemented all the company’s benefits to new and existing employees.

Managed and maintained all office computer workstations, printers, file server, and hardware/software installation.

Managed issuance and inventory of cell phones, pagers, company vehicles, supplies, and equipment for executives and staff.

Reviewed, processed, and logged all accounts payable submissions to the home office.

Organized all inter-office company functions including team meetings, seminars, insurance courses, and branch reviews. EDUCATION:

Associate in Science in Business Administration,

Mercer County Community College, West Windsor, NJ

SPECIAL INTEREST:

Health and Fitness Instructor for Jazzercise®

Hiking

Cooking

Music

Everything Disney

REFERENCES:

Available upon request.

Contact this candidate