Director of Safety & Compliance
Resume:
Sherry Hessling
***** ******** ***, ******, **
ad2qkm@r.postjobfree.com
Synergistic corporate leader with 25+ years of experience supporting organizations, leveraging background in DOT compliance, data analysis, marketing, sales, accounting, and human resources. Adept in managing simultaneous projects, from developing internal processes to comprehensive reporting and analysis for strategic planning. Proven leadership capabilities with tenure as Transportation Safety Director, Business Manager, Director of Operations, and Property Manager. Proven expertise in:
• DOT Rules and Regulations
• Business Operations
• Administration
• Operations Management
• Business Development
• Marketing Campaigns
• Human Resources
• Data Analysis
• Compliance
• Real Estate Brokerage
PROFESSIONAL EXPERIENCE
PAR Trucking, Inc. – Cicero, IL
Director of Safety & Compliance. 9/22 – Present
Manage the driver qualification process while ensuring documentation related to Commercial Motor Vehicle Records, DOT Physicals, National Registry, Drug & Alcohol Clearinghouse and test are maintained properly.
Key Contributions:
• Monitor compliance with Hours-of-Service regulations, ELD Usage, pre/post trip inspections, and FMCSA.
• Ensure compliance with OSHA regulations and handle DOT complaints under Federal Motor Carrier Safety Regulations.
• Recruit, screen, interview, and hire applicants for driving positions (Owners Operators & Company Drivers). Manage and oversee new driver orientations. – Perform driver ride-along evaluations.
• Lead safety audits/inspections of driver operations teaching personnel in self-audit techniques to ensure compliance with company safety programs/processes, local, state, and federal DOT and other regulatory agencies.
• Take lead on developing, implementing, maintaining, reviewing, updating, and communicating driver, facility & transportation safety policies, processes, procedures, and training programs in compliance with all local, state and federal safety requirements.
• Organize, schedule, conduct and contribute to safety meetings. Oversee and support the fleet transportation driver safety programs/training/processes in the areas of collision prevention, injury prevention, Driver, and customer support.
• Prepare, publish and distribute driver and facility KPI’s, scorecards & recognition notices, specific to but not limited to safety, productivity metrics, Customer satisfaction, and performance metrics.
• Conduct post-accident and post-injury investigations by preparing the analysis of root cause(s), corrective actions, and reporting. Ensure proper completion of required documentation and reporting to the proper agencies. Identify, inspect, investigate, follow up on reported safety violations/concerns and assesses work hazards.
• Assist with tracking and follow up on workers’ compensation claims with support and guidance to HR and Operational Leaders.
• Coach for performance- prepare, document, deliver & file corrective action and PIP “Performance Improvement Plan” to individuals who have engaged in or are engaging in unsafe acts.
• Partner with Dispatch and Shop Manager on preparedness for after-hours procedures.
• Partner with Shop Manager and Operations to provide effective management of fleet activities: Set priorities for repairs, maintenance assignments and schedules.
• Partner with Shop Manager to oversee PM programs and schedules to maintain a high positive threshold for “Reporting to work”; “On-time”; & “Under Dispatch” percentage standards.
• Partner with Shop Manager on ordering and receiving parts, controlling inventory, and maintaining the parts room.
• Partner with Shop Manager to ensure proper training is ongoing, the scope of repair and maintenance assignments are within operational capabilities, documentation & tracking of parts and Labor for accounting and resource allocation.
• Partner with Shop Manager to qualify existing equipment repair and maintenance vendors; locating new vendors and monitor existing relationships specific to Owner Operator and dedicated equipment servicing remote Locations
Realty ONE & Associates / National Association of Realtors - Orland Park, IL
Real Estate Broker, 2/2001 — Present
Provide an honest and reliable experience to assist clients in finding property to buy, sell, rent, and manage.
Key Contributions:
• Partner with clients to buy, sell and rent real estate properties within the target market.
• Actively seek and solicit clients by promoting brand, networking, advertising and offering services to potentially interested parties.
• Show various properties to prospective buyers and renters in order to showcase options and help them find the right property.
• Advertise and promote properties and the general brand in order to attract clients and draw traffic to properties for sale or rent.
• Draft sale and purchase contracts for respective parties to be completed upon the closing of a real estate transaction.
• Negotiate between buyers and sellers to facilitate agreements that best serve both parties involved and maintain the value of the property at hand.
• Ensure that all real estate transactions initiated are in complete compliance with the applicable laws and regulations relating to the purchase, sale or lease of a property.
ZEPTO, LLC - Lockport, IL
Fleet Operations Manager / Driver Relations, 3/2022 -8/2022 Key Contributions:
• Assisted drivers with questions regarding ELOG regulations, safety issues, and licensure problems.
• Recruit, interview, and orientate drivers.
• Coordinate maintenance and repair of equipment.
• Create policies or procedures for logistic activities.
• ELD training and technical support.
• Oversee all departments, including dispatch, accounting, safety, and maintenance.
• Report issues, concerns, and improvements to the CEO of the company on a regular basis.
• First point of contact regarding all driver relations issues.
• Conduct hiring and termination meetings with drivers.
• Monitor all safety issues and develop solutions to ongoing concerns.
• Create and communicate all company policies to drivers and team members.
• Disciplined drivers on violations of company policies as well as HOS violations.
• 24/7 on duty hours to all departments within the organization.
Fonfara Trucking LLC - Markham, IL
Director of Safety, 7/2021 - 03/2022
Key Contributions:
• Manage compliance with all DOT and similar laws, rules, regulations related to employee safety.
• Maintain driver qualification files, drug and alcohol programs, vehicle inspections, driver training, permitting, etc.
• Conduct internal compliance audits and risk assessments to ensure effective and consistent implementation of regulatory and internal requirements at all locations.
• Provide awareness of pending and upcoming changes to FMCSA, and DOT regulations to ensure the Company is prepared for future compliance requirements.
• Audit and review electronic reports and logs as well as assisting drivers with discrepancies and issues.
• Manage and supervise all safety operations within the Company including, but not limited to, safety training programs.
• Oversee operations to ensure that quality and customer expectations are met, maintained, and conducted within the safety guidelines of the Company and its customers.
• Review pre-trip and post-trips for all trucks and schedule maintenance as necessary.
• Supervise reports and assist in safety operation functions including, but not limited to, decisions regarding hiring, training, placement, discipline, and termination of Company employees.
Werner Enterprises, Dedicated Dollar Tree Account — Joliet, IL
Transportation Manager / Fleet Manager / Backhaul Planner, 9/2020 - 7/2021
Responsible for day-to-day transportation operations. This includes driver management, load planning, and customer service functions needed to ensure customer satisfaction. The operational functions include revenue generation, safety, recruiting, equipment maintenance monitoring, and driver payroll. This must be accomplished in conjunction with meeting the key performance indicators established by the Dedicated Logistics Manager, Operations Manager and our customer. Key Contributions:
• Build and maintain driver relationships through understanding and meeting driver needs. These needs include, but are not limited to home time, payroll, utility, equipment breakdowns, logging violations, safety and equipment issues, etc.
• Assigning drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability.
• Proficient in the AS400 computer system, Qualcomm satellite, face-to-face communication, and phone.
• Understand and adhere to customers dynamics, service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner.
• Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance and external vendors.
• Work closely with Dedicated Manager and/or Operations Manager to fill and maintain a full board of drivers
R&R Express, Inc. — Tinley Park, IL
Safety Assistant - ELD Technical Support / Fuel Tax Division, 3/2018 to 9/2020 Provided driver support regarding Electronic Logging Device issues and HOS violations. Calculated Monthly and quarterly Fuel tax amount by state. Key Contributions:
• Coached drivers on proper Hours of Service Rules and Regulations.
• Conducted Orientations for new drivers regarding company policies and expectations.
• IFTA mileage reporting.
• Calculated Monthly and Quarterly Fuel Tax per state.
Spindle Services at Dober Chemical — Woodridge, IL Corporate Account Analyst, 5/2014 to 3/2018
Interfaced with a global account base to evaluate data and recommend solutions. Retrieve, evaluate, and confirm statistical data to gain insights on customer reporting trends. Lead routine meetings with operations teams to communicate customer needs. Prepare intricate customer reports using Microsoft Office, leveraging data to advise clients on appropriate strategies. Expand customer engagement through development of informative extranet sites. Key Contributions:
• Promptly responding to customer requests and advocating for success.
• Solidifying major long-term contracts and building conducive business partnerships.
• Leading customer training initiatives and providing product implementation support.
ADDITIONAL EXPERIENCE
Assistant Director of Operations, Team Stradale Driving School
2/2013 - 5/2014
Business Manager, Aberdeen Development
10/2010 - 2/2011
Bookkeeper, LCP Consulting,
1/2004 - 11/2011
Human Resources Assistant, Leydig, Voit & Mayer
1/2008 - 1/2009
Office Manager, Prudential L.T. Blount Realtors
9/1999 — 3/2002
EDUCATION AND CERTIFICATION
Safety Director Training (2021),
NATMI / Illinois Trucking Association
Joliet, Illinois
Real Estate Broker License
(2012) National Real Estate
Institute
Niles, Illinois
Real Estate Licensing, Real Estate Sales Associate License
(2001) Moraine Valley Community College,
Palos Hills, Illinois
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