CAREER OBJECTIVE
Highly motivated and detail-oriented individual with vast experience
inspecting finished products to ensure they meet quality standards and specifications. Possessing a strong eye for detail, an aptitude for problem-solving, and an excellent work ethic. Proven ability to work independently and as part of a team to ensure accurate and timely inspections.
SKILLS
• Mentorship and Training • Visual Inspection
• Safety Procedures • Sampling Protocols
CONTACT
drummomdmia425@outlook.c
om.com
Roanoke, VA 24017
EXPERIENCE
Quality Control Inspector
JUL 2023 - PRESENT Revlon, Salem, VA
Quality Control Technician
AUG 2021 - JUL 2023 Coca Cola Consolidated, Roanoke, VA
• Followed standard operating procedures during daily inspection activities.
• Maintained accurate records of all inspection results and corrective actions taken.
• Ensured that all products met customer requirements prior to shipment.
• Performed detailed inspections of products to ensure compliance with company standards and regulations.
• Created reports detailing findings from inspections performed throughout the day.
• Monitored production operations for adherence to established quality standards.
• Understood and followed verbal and written instructions to complete assigned tasks.
• Monitored product safety and quality throughout manufacturing process.
• Performed detailed visual inspections on products to ensure quality standards were met.
• Entered information into computer to document data.
• Identified products for correctness and quality to meet company standards.
• Maintained accurate records of inspection results and reported any discrepancies or defects to management.
• Performed rework and repair operations when required due to defective parts or components. MIA DRUMMOND
C U S T O M E R S E R V I C E M A N A G E R / W A R E H O U S E Q A T E C H Support Manager MOD
JUN 2018 - AUG 2021 Walmart Neighborhood Market, Roanoke, VA Sales Associate
OCT 2016 - JUN 2018 Cox Communications, Roanoke, VA Oversaw the development, testing, installation and maintenance of software applications used in operations support functions.
•
• Developed training materials for new staff members related to operations support processes and procedures.
• Implemented process improvements that resulted in increased customer satisfaction ratings.
• Greeted customers warmly and offered assistance.
• Helped customers find and select products.
• Kept work area clean, organized and free of clutter at all times.
• Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
• Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously. EDUCATION
GED
DEC 2004 University of the District of Columbia, Washington, DC, DC, US REFERENCES
Dawn Gadd — Revlon
Supervisor
*******@*******.***
• Current Supervisor