Toccara Wiley

Atlanta, GA *****

ad2qka@r.postjobfree.com

+1-678-***-****

Dedicated to learning new skills and accepting tasks of increased responsibility. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational level, my skills and ability may prove to be an asset to your company, which having over nine years of experience in the medical healthcare field, I feel confident that I will be able to shine within the company,

Work Experience

Health Coach/Medical Assistant

One Medical - Atlanta, GA

February 2023 to Present

Assistant with all patient and providers getting patient vitals . Entering the visits with provider scribe and typing through out the whole visit with the provider, answering phones, taking messages, sending off referrals, uploading medications. send off referrals to specialist retrieving medical records. updated patient chart with demographics and insurance assisting with small non surgery procedures when needed. given patients vaccine when needed. Collecting urine analysis to be sent off to the labs. performing EKGs. Typing up after visit summary.Etc Patient Care Coordinator

Phoenix Physical Therapy - Atlanta, GA

February 2022 to January 2023

schedule patient to be seen in the clinic, call patients to remind them of there appointments, made calls to insurance companies to verify there insurance answer telephone calls fax and email. handle payments and credit card transactions handle all patient demographics etc. Medical Assistant

Atlanta Harm Reduction coalition - Atlanta, GA

January 2021 to January 2022

call patience with test results and to come in for treatment also handle lab orders and blood draw, handle patient drug test and pregnancy test also help with pap smears assistance, handed out information to inform patients about help with drug abuse and treatment participated in out reach to get and inform patient about safety use of needles and the proper way to use them also handle HIV testing and gave information on ways to protect them self of engaging in safe intercourse. Also talk with young adults about better living arrangements.

Medical Assistant/PRN

Little Clinic - Atlanta, GA

November 2020 to May 2021

· Directed patients to exam rooms, fielded questions and prepared for physician examinations.

· Assisted with routine checks and diagnostic testing by collecting and processing specimens.

· Verified appropriate lab couriers picked up collected lab specimens.

· Documented vital signs and health history for patients in clinic and hospital environments.

· Tested and recorded blood glucose levels.

· Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.

· Obtained all prescribed laboratory testing.

· Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

· Called and faxed pharmacies to submit prescriptions and refills.

· Prepared initial patient charts for admission.

· Taught patients about medications, procedures and care plan instructions.

· Sanitized, restocked and organized exam rooms and medical equipment.

· Performed clerical duties, such as word processing, data entry, answering phones and filing.

· Completed clinical procedures and gathered patient data for interpretation by physician.

· Ordered and prepared reagents and supplies.

· Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

· Obtained pre- and post-treatment vital signs and weight.

· Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.

· Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

· Obtained client medical history, medication information, symptoms and allergies.

· Collected and documented patient medical information such as blood pressure and weight. Cna/pct

Northside Hospital - Atlanta, GA

July 2018 to June 2020

· Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

· Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

· Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

· Obtained client medical history, medication information, symptoms and allergies.

· Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

· Checked patient vitals such as temperature, blood pressure and blood sugar levels.

· Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

· Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

· Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

· Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

· Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

· Transported patients between rooms and appointments or testing locations. Patient Care Technician, ER

Well Star Hospital - Atlanta, GA

September 2015 to June 2018

• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

• Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.

• Assembled admissions pages and add new pages to patients charts.

• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedridden individuals.

• Answered patient assistance calls, assessed needs and offered qualified support.

• Organized and replenished unit supplies to maintain team readiness for expected demands.

• Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.

• Communicated with lucid patients to gather incident and medical history information. CNA

Global Dynamics /VA Hospital - Atlanta, GA

February 2015 to February 2016

· Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

· Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

· Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

· Cared for residents in assisted living facility and delivered high-quality support to meet needs.

· Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

· Checked patient vitals such as temperature, blood pressure and blood sugar levels.

· Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Remote Customer Service Representative

AIMS Companies, LLC - Atlanta, GA

May 2012 to August 2015

Answer calls and place clients complaints and comments into the system also help clients with insurance benefits etc.

CNA

Westgate Nursing Home - Atlanta, GA

May 2013 to January 2014

· Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

· Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

· Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

· Cared for residents in assisted living facility and delivered high-quality support to meet needs.

· Checked patient vitals such as temperature, blood pressure and blood sugar levels. Education

Diploma in Medical Assistant

Omnitech Institute - Atlanta, GA

June 2018 to June 2019

Skills

• Tool and Supply Organization

• phlebotomy

• First Aid Certification

• Injections

• EMR Systems

• Triage

• Customer service

• OSHA and Infection Control

• Inventory Tracking

• Critical Care Experience

• Medical Scheduling

• Medical Records

• Computer Skills

• Medication Administration

• Patient Care

• Medical Office Experience

• vital signs

• patient history and physicals

• EKG

• Microsoft Word

• Protective Equipment Use

• Urinalysis

• Nursing

• HIPPA Certification

• Caregiving

• Laboratory Experience

• scheduling and answering calls

• Venipuncture

• Epic

• Medical terminology

• Office experience

• Clerical experience

• Medical assistant (4 years)

Certifications and Licenses

AED Certification

First Aid Certification

CNA

CCMA Diploma

BLS Certification

State Tested Nursing Assistant

CPR Certification

Certified Phlebotomy Technician

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