Jessica Pyle

Norris, TN *****

ad2qis@r.postjobfree.com

+1-865-***-****

Quick learner, Goal-oriented certified medical assistant/phlebotomist with experience in vital signs, management, office administration and mobile phlebotomy searching for a position for uses clinical skills while offering the opportunity to increase clerical skills and provide different ways to help support the practice.

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Norris market - Norris, TN

November 2023 to Present

• Run register

• Run fryer

• Run pizza oven

• Count register down

• Stock coolers

• Keep store clean and organized

• Clean and sanitize all cooking supplies

• Prepare food and give to customers

• Complete daily tasks

• Check in vendors

• Check in merchandise

Medical Assistant

Corryton Medical center P.C - Corryton, TN

July 2023 to November 2023

• Triage

• Administrator shots

• Phlebotomy

• Covid tests

• Strep test

• Flu test

• Run lipid and A1c

• UAs and microalbumin

• Front office

• Back office

• Check in patients

• Answer phones

• Collect copays

• EMR system

• Testosterone shots

• Subcutaneous shots

• B12 shots

• Clean rooms and office

• Provide patient care

• Obtain patient vitals

• Preform Venipunctures

• Triage patients

• Responsible for scheduling patients for appointments

• insurance verification

• Order labs

Mobile Phlebotomy Technician

Lab crew - Knoxville, TN

July 2022 to July 2023

• Travel to patients house to collect specimens

• Travel to facilities to collect and pickup labs and orders

• Daily milage sheets

• Car maintenance(exterior/interior cleaning) relay messages about cars oil, tires, etc.

• daily end of shift tech sheets.

• Operate centrifuges

• Pour offs, frozen labs.

• Follow lab reqs. And lab orders

• Use appropriate apps and websites.

• Follow all requirements on the road for safety for myself and others.

• End of day tech responsibilities

CCMA

Fountain city family physicians - Knoxville, TN

February 2021 to August 2021

• Ccma

• Pre-certs

• Pas

• Phone nurse

• Triage

• Administrator shots

• Phlebotomy

• Covid tests

• Strep test

• Flu test

• Front office

• Back office

• Check in patients

• Referral nurse

• Answer phones

• Collect copays

• EMR system

• Organize Charts

• Testosterone shots

• Subcutaneous shots

• B12 shots

• Drug screens

• Clean rooms and office

• Prior authorizations

• Provide patient care

• Obtain patient vitals

• Preform Venipunctures

• Triage patients

• Responsible for scheduling patients for appointments

• insurance verification

• Order labs

• Pre-certs

Medical Assistant/Receptionist

First Care Family Practice - Knoxville, TN

January 2020 to January 2021

• Check in patients

• Referral nurse

• Answer phones

• Collect copays

• EMR system

• Organize Charts

• Testosterone shots

• Subcutaneous shots

• B12 shots

• Drug screens

• Clean rooms and office

• Prior authorizations

• Provide patient care

• Obtain patient vitals

• Preform Venipunctures

• Triage patients

• Responsible for scheduling patients for appointments

• insurance verification

• Order labs

• Pre-certs

• Pas

Receptionist and Billing Clerk

Chiropractic Care Center - Clinton, TN

August 2019 to January 2020

• Check patients in and out

• Answer phone calls

• Make appointments

• Enter EOBs in the computer

• Billing

• Enter diagnoses

• Take payments

• Take off patients from compression unit

• Place patients on the tens unit.

• Contact patients

• Make copies, scan documents and fax documents.

• Maintain office records

• Input patient information

• Look up benefits and eligibility for insurance.

• Prepared financial reports

• Verify copayments

• Front desk

• Greet patients

Certified Trainer/Assistant Manager

Kenjo Markets - Knoxville, TN

November 2016 to April 2018

• Train new employees

• Schedules

• Keep store clean and organized

• Count cigarettes

• Daily chores

• Run register

• Check in vendors

• Stock merchandise

• Order merchandise for the store

• Daily report

• Balance safe

• Count deposits and take to bank

• Change orders

• Accurate money handling

• Operated POS system

• Customer service

Assistant Manager

Lee's Food Mart - Clinton, TN

August 2015 to September 2016

• Daily reports

• Balance safe

• Count deposits and completed bank runs

• Order merchandise for store

• Check in vendors

• Run register

• Showers/store/bathrooms kept clean

• •Daily chores

• Meal prep

• Schedules

• Store manager for a month until one was hired

• Hired/trained employees for proper shifts

• Accurate money handling

• Operated POS system(sapphire)

• Operated trendar systems

Inbound Sales Representative

DialAmerica - Knoxville, TN

March 2013 to May 2014

• Set up new accounts

• Established costumer trust

• Set up payment methods

• Sold SiriusXM radio subscriptions

• Active listening skills

• Received several awards for top monthly sales

• Met daily goals

• Manage inbound call flow to increase efficiency

• Exceeded call quotas daily

• Establish policies by entering client information

• Phone skills

Shift Manager

Dollar General - Andersonville, TN

October 2010 to May 2012

• Lead sales associate full-time

• Completed open and closing procedures

• Cashier

• Counted deposits and completed bank runs

• Planogram resets

• Daily chores

• Ordered merchandise and stocked merchandise

• Returns and exchanges

• Check in vendors

• Customer service skills

Education

Certification in Medical

Virginia college of Knoxville - Knoxville, TN

November 2016 to March 2018

High school diploma

Anderson County High School - Clinton, TN

August 2006 to May 2010

Skills

• Inside Sales

• retail sales (5 years)

• Venipuncture (3 years)

• EKG (Less than 1 year)

• Medical Coding

• ICD-10

• Medical Terminology

• Front Desk

• Basic Math

• Computer Skills

• Vital Signs

• Insurance Verification

• Word Processing

• Medical Billing (Less than 1 year)

• Filing

• Analysis skills

• Microsoft Excel

• Medical Scheduling

• Anatomy Knowledge

• Data collection

• Customer support

• Transcription

• Meal Preparation Sales Skills: Influence & Negotiation -- Highly Proficient November 2019 Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient First Aid -- Proficient November 2019 Treating common medical emergencies. Full results: Proficient Retail Cashier -- Proficient December 2019 Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient Customer Focus & Orientation -- Highly Proficient July 2020 Responding to customer situations with sensitivity Full results: Highly Proficient Verbal Communication -- Highly Proficient July 2020 Speaking clearly, correctly, and concisely Full results: Highly Proficient Medical Billing -- Proficient August 2020 Understanding the procedures and forms used for medical billing. Full results: Proficient Clinical Judgment -- Expert August 2020 Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Expert Medical Lab Procedures

• Laboratory Experience

• Time Management

• Windows

• Office Management

• Injections (1 year)

• HIPAA

• Phone Etiquette

• EMR Systems

• Triage

• Medical Office Experience

• Documentation review

• Phlebotomy -- Familiar August 2020 Selecting proper supplies based on physician orders for specimen collection protocol Full results: Familiar Medical Terminology -- Proficient August 2020 Understanding and using medical terminology Full results: Proficient Electronic health records: Best practices -- Proficient January 2021 Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Clerical Experience

• Medical Receptionist

• Typing

• Invoice (5 years)

• Telemarketing (3 years)

• Medical Records (Less than 1 year)

• Supervising Experience (4 years)

• ICD-9

• Phlebotomy

• Communication skills

• Phlebotomy (3 years)

• CPT Coding

• ICD Coding

• Medication Administration

• Customer Service

• Microsoft Powerpoint

• Nursing

• Scheduling (3 years)

• EMR (Less than 1 year)

• Data Entry

• Patient Care (Less than 1 year)

Certifications and Licenses

AED Certification

Certified Phlebotomy Technician

First Aid Certification

Certified Medical Assistant

CCMA Certification

BLS Certification

CPR Certification

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