SILVIA CHAVEZ

OBJECTIVE

A position as a Manager where I will employ my leadership and extensive knowledge /skills together with my professional work ethic to develop a strong culture and work environment. While focusing on engagement and developing leaders with increased production and quality throughout a fulfillment center.

MAIN QUALIFICATION

A professional and responsible individual, who adapts easily to a new and fast environment. Delivering results effectively performing several assignments, and tasks under a high-pressure setting. Encourage and inspire others, to learn and improve themselves. Possess amazing organizational and leadership skills. Thinks Big by proving the best work ethic, and reliable attendance.

Additional Skills

Hard working and self-motivated

Quality inspection

Organized

Analytical thinker

Innovative

Customer – oriented

Quick learned

Vision and Passion

Experience

Amazon Distribution Center DCA2- (May 18, 2020- Present)

Inbound PA – Level III

TDR high performance

Well Organized Ship clerk and leader

Following the FIFO rule, first in first out

Responsible for removing barriers for Problem Solver, dock, vendor receive, and stow associates

Inbound Problem Solver high skills

Support and work in the department as required

Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers

Providing policy follow-up, attendance tracking (duties do not extend to discipline)

Assisting the floor as an associate resource, training associates and verifying SOP compliance

Ensuring successful area performance, through tracking, reporting and feedback of associate performance

Participating in Operational Excellence initiatives in some capacity

Filling in as needed with production duties

Fully understanding workflow and daily production goals

Assisting in keeping work area clean and organized

Identifying and addressing safety hazards within the work area

Coaching associates to work safely at all times

Participating in safety initiatives

Referring all job injuries immediately to area manager

Amazon Fulfillment Center LGB3- (May 05, 2019 – May 18, 2020)

Outbound Associate Level I

SHIP DOCK PG

Organize and develop work strategies

Capable to manage 7000 - 10000 shipment per hour, in a 10 hour period

Reorganized AA according with high demand of the business

Ensure the Safety of the AA and coaching them the maximum

Recognized (A, B, C) Associates, and develop who ever does not reach the standards

Provide and demonstrated equipment use to avoid barriers for associates

Inform ahead of time any changes or shortage in the procedure to provide open communication and great work environment

SHIP DOCK PROBLEM SOLVER OR JACK POT

Processed 2600– 4600 shipment per hour, in a 10 hours period

Eliminate, inspect, or correct dwelling shipments units

Confirm packages are virtually and physically correct

Report units for damaged or missing items to a shipment

Ensure all CPTS are fix and send on time

SHIP DOCK AMBASSADOR

Training in less than two weeks 20 Associates for prime week

Ensuring that the follow 100% guidelines of safety

Transmitting the expectations and knowledge to every single path of Ship Dock

Providing equal opportunity to develop

Guiding them until they become undependable and 100% ready to perform any task assign

Making sure that they feel welcome and appreciated to create a professional environment

Additional key Achievements:

CPT Chaser

Building pallets for shipment in the palletize area

Building walls in the trailers on the ship dock

Opening and Closing new containers in the Spur Lines

Scanning and stacking totes to ship in the transship area

Making sure trailers are properly checked in and out on the TDR area

Water Spire duties for palletize, transship, flat and spur lines areas.

Jam clear in the different areas of ship dock

Amazon Fulfillment Center SNA6/9 - (November 2017 –May 01, 2019)

Outbound Associate Level I

AFE PG

Introduced to the Process Assistant role

Guide peers to insist in the highest standards

Driving productivity to a weekly chuting improving 10%

Coaching AA to avoid barriers in their performance

Organize AA according with the business needs

Ensure every associate follow the safety standards

Audit associates

Provide Rates

Adjust down time

Enforcing HR procedure

AFE CPT PROBLEM SOLVE R

Processed 200 – 250 shipments per hour, in an 10 hour period

Aid pick, pack, and sort departments to securely process shipments or units by their critical pull time

Eliminate, inspect, or correct dwelling shipments units

Confirm packages are virtually and physically correct

Request new units for damaged or missing items to a shipment

Attach new hot picks to shipments and ship them out

Report critical pull time misses to management with detailed explanations and future actions for tem improvements to avoid CPT misses.

Additional Key Achievements:

Demonstrated Problem solving, multi-tasking, and managing skills

Extra Mile Award

Appeal committee

Customer Obsession while working as a Kick Out Operator

Outstanding Results Picking Multis, Larges, Flats, and Singles

High performance Packing Multis, Single, Larges, and Flats

Well organize, Water Spire

Leader of Safety warm ups

Additional Experience

Restaurant and Bar Manager (March 1996 -August 2016)

Real Mex Restaurant Cypress CA

Skills

Financial Oversight

Inventory control

Resourceful problem solver

Motivational leader

Training

Customer service

Talent development

Key Achievements:

20 years of experience in restaurant and bar management

Generate financial reports

Manage inventories according to budget and business level

Provided extensive health and safety training to all members of staff, achieving a score of 100% from the Restaurant and bar Health Inspection Committee

Maintained an employee retention rate 20 -25% higher than industry standard though management training programs, periodic performance reviews, and motivational coaching tactics

Reduced variable costs by 10% though tighter controls on overtime expenditures and inventories

Delegate responsibilities and tasks to staff to meet goals and maximize sales

Respond effectively to guest problems and complaints

Implemented a revised inventory system focused on storage conditions, and ordering techniques resulting in a 5-8% decrease in losses incurred by food waste

Balance sales $30,000 to 40,000 everyday.

Ensuring all transactions and deposits are current for future audits

Banquet Coordinator

EDUCATION

MT. SAN ANTONIO COLLEGE, Walnut, CA

Courses: Accounting, Accounting-Managerial, and Administrative Assistant

SEMINAR / COURSES, Pomona, CA

Courses: Public Speaking Course, Public Relations-I, and Public Relations-II

HIGH SCHOOL GRADUATED

Courses: General Education with an emphasis in business

PERSONAL INFORMATION

Email: ad2qil@r.postjobfree.com

Phone Number: 909-***-****

Contact this candidate