Data Entry Specialist

NANCY KRATZ-MINNICH

Pine Grove, PA USA 570-***-**** ad2qhv@r.postjobfree.com

Experienced Data Entry Specialist with 10 + years of success developing and maintaining databases. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity.

EDUCATION

Diploma: Retail Merchandise Management – Taylor Business Institute – Marlton, NJ

Relevant Course Work: Retail Management

GPA: 4.0

EXPERIENCE

Quality Documentation & Data Entry Specialist Dutch Valley Food Development Myerstown, PA

2013 - Present

● Compiled tracked and updated all relevant quality documentation data records according to defined procedures.

● Automated processes in numerous errors, greatly streamlining document management and reducing resource

requirements.

● Controlled file security and monitored changes to comply with access and information protection policies.

● Approached and solved problems with initiative and sound judgement.

● Successfully documented and managed 12,000 + product records, organized spreadsheets containing up to 8,000 entries

and attained an accuracy rate of 99.8% in data entries.

● Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.

● Implemented strategies that increased data entry accuracy by 75% and shortened the process for data entry by 50%.

Owner/Partner Dutchman Brass LLC Pine Grove, PA

2014 - 2023

● Approached and solved problems with initiative and sound judgement.

● Delivered fast and friendly service to handle questions and service issues.

● Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.

● Delivered exceptional customer service to bolster strong relationships and build positive experiences.

● Set pricing structures according to market analytics and emerging trends.

● Handled all administrative duties to include payables, receivables, collections, credit card payments, layaways,

invoices, purchase orders, and inventory.

Store Manager Amerada Hess Corporation Lancaster, PA

2007 - 2011

● Received and acted on customer feedback to boost return custom rate.

● Oversaw employe recruiting, onboarding and training on store procedures.

● Monitored budgets and employed comprehensive loss prevention and inventory management strategies to meet goals.

● Balanced tills at end of shifts and made daily bank deposits.

● Lead team by example to maintain focus on performance and achieving targets.

● Held employees accountable and to company policies, procedures and service standards.

● Prepared staff work schedules and assigned specific duties.

● Managed fuel pumps according to company standards to keep everyone safe from hazards.

● Increased profit margin by 50% in first year by learning customer needs, displays, sales and suggestions.

● Maintained financial and administrative controls, accurately tracking funds and keeping records current.

SKILLS

Microsoft Office applications

Quality & accuracy checks

Database monitoring

Problem solving and discrepancy identification

Exceptional communication

SharePoint, JD Edwards, DocStar

Contact this candidate