Customer Service Manager
Resume:
Heather A.Spears
Bar Tender
Celtic Tavern
Conyers, GA
*********@*****.***
Jackson, GA30233
Experience
Bartender, Celtic Tavern
January 2023 - Present
Ensure total customer service through mixology.
Service Manager, Colony Tire, Inc.
January, 2022 – December, 2022
Customer service and dispatching service techs to handle customer service issues,
Assistant Manager, Southern Tire Mart
January, 2019 – January, 2022
Manage team members, inventory and sales. Help ensure total customer satisfaction.
Key Manager/Bartender, Southern Roots Tavern
January, 2019 – January, 2022
Help with scheduling and ordering. Following orders and drinks. Making sure all customers receive great attention and satisfaction.
Billing Clerk/Service, Snider Fleet Solutions
January, 2010 – January, 2019
Handled billings for both local and National fleets. Monthly billing exceeded $1 Million per month. Handled customer sales and billing issues. Dispatched service department technicians to handle customer service issues.
Billing Clerk/Service, Snider Fleet Solutions
January, 2010 – January, 2019
Handled billings for both local and National fleets. Monthly billing exceeded $1 Million per month. Handled customer sales and billing issues. Dispatched service department technicians to handle customer service issues.
Customer Service Representative, Georgia Power
January, 2005– January, 2007
Handled all aspects of customer service including answering questions, new service connection and all customer complaints. Served as the front line for Georgia Powerhelping ensure satisfied customers.
Education
2000-2001
Bob Jones University, Greenville, SC
2016-2018
Gordon State, Barnesville, GA
Skills
Microsoft skilles Data analysis Communication
Organization Problem-solving Management
References
Available upon request
Contact this candidate