Irfan Ilyas

Charlotte, NC 910-***-****

ad2qci@r.postjobfree.com

Aiming to work in a rapidly growing organization that provides a dynamic and challenging work environment that utilizes my skills in my area of competence, enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth. Seven years of experience as Quality Assurance of Client/Server, Web and mobile based applications. Adept in SDLC phases to determine system need, identify, gather and charter requirements, design test cases, conduct manual testing of system and document observations for feedback and continual service improvement. Have been a full-time employee for Tata Consultancy Services since November 2019 and have had the opportunity to work with companies of various backgrounds and work cultures via TCS.

KEY AREAS OF TECHNICAL EXPERTISE

• JIRA • ALM • Test Execution

• Project Management • Agile Methodology • Test Planning

Expert in Manual Testing in all phases of QA life cycle, which includes Test plan preparation, Test execution, debugging, bug tracking, bug reporting, user acceptance testing and release.

Extensive knowledge of SDLC (Software Development Life Cycle) methodologies

Excellent understanding of Software Quality Assurance techniques, Waterfall, and Agile Methodologies

Experience in Banking, utility, and pharmaceutical domain.

Functionality, Regression, Usability, Compatibility, System and User Acceptance (UAT) of web and Mobile

Expertise in documenting test plan, test scenarios and test results

Created and maintained, Requirement Traceability Matrix

Experience in defining, developing the testable requirements from technical specification, identifying interdependencies, and maintaining test scripts using HP ALM Quality Center (QC)

Enthusiastic and goal-oriented team player possessing excellent communication and interpersonal skills with high level of adaptability.

Self-starter and ability to work independently as well as in team working towards achieving results.

Well-rehearsed with developing Test Plans based on the application size and nature.

Strong experience in using HP Quality Center/ ALM, RALLY, JIRA

Experience with Mobile application testing - iPhone, Android, Windows, and feature phones using physical devices and Simulator "Device anywhere".

High ability to understand and quickly apply new technologies and information.

Excellent communicator with ability to work independently on the modules and fast learner Exceptionally well organized, strong work ethic and a willingness to work hard.

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EXPERIENCE

NiSource (TCS)- Remote Ohio based company Jan 2022 to July 2023

Manual QA

NiSource is large company that provides Utilities. On this project I worked on the Lemur App. The app was used internally for NiSource’s employees. The purpose of the App is to help and guide the NiSource’s crew to find and upgrade the connections status etc.

Responsibilities:

●Implemented a uniform QA process for dev team, business members and test team to follow.

● Helped in identifying test data needed to satisfy test scenarios.

●Conducted onboarding and KT session for new hires.

●Tested application that was developed using Java Script

●Created test cases and test procedures to cover various test scenarios to cover all areas of applications and to conduct different types of testing.

●Provided team with regular updates regarding the completion of test cases and scenarios.

●Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, dev team and test team members respectively to create Application Design Document.

●Created and ran both functional and load tests on web services prior to implementation.

●Performed various types of testing such as sanity/smoke test, features testing, functionality, interface, regression, integration, data validation, back end.

●Performed testing on the web as well as physical mobile devices such as Microsoft surface and iPad air.

Walgreens (TCS)- Charlotte, NC April 2020 to November 2021

QA Analyst

Walgreens is one of the nation’s largest pharmacies. On this project I worked on the Cash Salary App. This app was being moved from the current system to cloud based system. The app was used internally for Walgreen’s employees.

Responsibilities:

●Created test plans and test cases for manual execution.

●Work closely with members of the SCRUM team to translate the customers' business needs or

Business Cases to a technical solution.

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Walgreens (TCS)- Charlotte, NC (Cont.)

QA Analyst

●Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization.

●Work closely SCRUM team to create test scripts and test cases to ensure coverage of all areas of the product/feature(s)

●Involved in Mobile Computing testing with Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.

●Perform mobile testing and debugging on various mobile devices such as, iPhone, Samsung etc.

●Involved in preparing Test Plan and Test Cases based on business requirements.

●Performed browser compatibility and configuration testing on various operating systems such as,

Android OS, Red Hat Enterprise Linux (RHEL), and IOS etc.

●Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere

●Extensively worked on all devices having iOS and android OS versions available

●Extensively used ALM/Quality Center tool for all the test management activities like Release

Planning, Test Planning, Test case Execution, Requirement Traceability and Reporting.

●Experience in performing end-to-end User Acceptance Testing (UAT).

●Prepared Test Data and executed Test Cases from HP ALM/Quality Center.

●Experience in defect reporting and bug tracking using Jira.

●Used HP ALM/Quality Center for test case management.

●Performed browser compatibility and configuration testing for various operating systems.

●Executed manual test scripts/plans and provide defect and usability feedback to the SCRUM team in a timely manner.

●Reviewed SQL Queries with developers

●Tested application that was developed using Python

●Participated in SCRUM team development and maintaining testing environments.

●Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, batch testing, screen navigational testing, smoke/sanity testing, exploratory testing, or Backend testing.

●Executed the test cases manually and through test scripts and logged the results in the test report for every sprint.

●Used ALM/Quality Center to report and track bugs and impediments.

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Bank Of America (TCS)- Charlotte, NC November 2019 to February 2020

QA Analyst

Bank of America is one of the leading financial institutions of US. The project was regarding referrals for small businesses.

Responsibilities:

●Implemented a uniform QA process for dev team, business members and test team to follow.

● Worked as an Admin of HP/ALM and set up projects from the scratch to track the testing activities that includes, setting up Project users with different security groups and access to different modules.

●Achieved TOSCA certification.

●Customized different modules of HP/ALM based on the project needs etc., give initial hands-on training for all new users of HP/ALM regarding different modules.

● Responsible for review of requirements from Business Functional Specifications and conducted application design walkthroughs with Business, dev team and test team members respectively to create Application Design Document.

●Created test plan, test cases and test procedures to cover various test scenarios to cover all areas of applications and to conduct different types of testing.

●Created and ran both functional and load tests on web services prior to implementation.

●Tested application that was developed using Java Script

●Performed various types of testing such as sanity/smoke test, features testing, functionality, interface, regression, integration, data validation, back end.

PNC Financial Services, Pittsburgh, PA July 2016 – August 2019

Manual QA Tester

PNC Bank is one of the nation's largest growing banks. PNC provides customers with options to take control of their finances through the convenience of the Website and Application. The application enables the customer to register; log-on, view account details, and modifies personal details. The application also

allows the user to apply for Personal Loans, Home Loans, Business Loans, etc. Some other features include interest calculators and foreign exchange calculators.

Responsibilities:

Reviewed Requirement documents for business requirements and expectations.

Analyzed functional requirements with the business Analyst & development teams.

Conducted walkthroughs with development team to discuss requirements clarifications.

Developed Test Plan, Test Scenarios and Test cases based on the requirement documents.

Reviewed Test cases with business team to assign priority and get the sign-off to move forward with testing.

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PNC Financial Services, Pittsburgh, PA (Cont.)

Manual QA Tester

Executed test cases and reported test results.

Worked on defect management to log defects, track defects, assign defects, test defects and closed defects for claims testing and debugging.

Maintained Bug Track and co-ordinate with Development team in fixing the Bugs.

Defects were tracked and prioritized using ALM Quality Center (QC) and analyzed variation between expected and actual results.

Actively participated in the Test plan review meetings, Walk through, Weekly meetings

Interacted with the developers to resolve any technical issues.

Conducted regression testing on new builds/versions.

Extensively worked on all devices having IO'S 5.x, 6.x, 7.x, 8.x, 9.x and for Android OS 3.x, 4.x, 5.x -all L and M OS versions available.

Used ALM QC and JIRA bug tracking tool to report application bugs and enhancements request and discussed with developers to resolve technical issues.

Maintained cordial rapport with development team and testing team.

Tools

Jira

ALM

Rally

Languages: Java script, Python

SharePoint

MS Office

Operating Systems: Windows, Linux, iOS, Android

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